Hume Bank bank account reviews

They're a good bank but need newer features like cardless cash.

Customer service   10 / 10

Convenience   8 / 10

Trust   7 / 10

Less

Hume Bank has been my financial services provider for the entirety of my banking history. They providie a personalised approach while keeping up to date with latest in technologies and services in the banking sector.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I have never had any problems since I have been with Hume bank. They are always helpful

Price   8 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   9 / 10

Less

They are a great all round bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Customer service is always excellent and I am able to access my account online and through each of the branches easily. I feel my money is safe and in this financial climate that is important

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Could be more competitive with interest rate.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   5 / 10

Less

I love my bank. Because we all live in our small country town and support each other and we know each other also.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Always friendly and knowledgeable staff, ready to help with any enquiry.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I have been with the Hume all my life, and wouldn't go anywhere else to look after my money.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Excellent customer service,low interest,little or no charges. All required banking/financial services available.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The different accounts make it easy to save and the new app is great for transferring money easily over the phone.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

Less

Service is tops at all 3 agencies I use in Wodonga. No fees on my ATM withdrawals is great and any calls to head office are answered promptly and the answers given always very helpful. We travel to Qld for the winter each year and reciprocal withdrawal rights with St George bank is terrific. Cannot recommend Hume Bank enough. Well done all.

Price   10 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I love my bank. It is very competitive with its rates and products and they do everything to help you with products that are suitable for you lifestyle and finances.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I have been with this bank for years and I have never had any issues. Whereas other banks I had a privacy breach and issues with over priced fees.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

peoples bank as you are put first.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Customer service over the counter is second to none. The staff are always pleasant and very helpful and knowledgeable in banking matters. I have been banking with Hume for over 25 years in loans, savings and term investments, they are excellent.

Price   8 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I have banked with Hume for 20 years and have found my banking needs have been adequately tailored to suit my needs. when ever i have had any issues with my credit card in the past they have promptly fixed the issues by cancelling the payments that were being taken illegally. i can honestly say i haver never had any bad customer service from this bank.

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good friendly staff . Never had any problems with accounts

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Hume Bank has great customer service and has always been trustworthy and great to me and everyone I know who has an account with them.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Hume bank are a local bank that offers great personal service with usually 5 or 6 tellers open all the time. Competitive interest rates on all their products. Easy ATM and parking access.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Friendly and helpful staff. Nothing is ever too trivial a request.

Price   7 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Best bank ever

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

This easy to operate account has all sorts of benefits. I have often received a call to check I have authorised a debit that is unusual. On occasions when I've inadvertently left my card at home, a quick visit to the bank and a simple double check of my identity has led to me withdrawing sufficient cash for my immediate needs. All this happens with a friendly and co-operative attitude by the teller, who regularly recognises me and calls me by name.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Hume Bank is great, if you live in a small town that is, otherwise it's a little inconvenient! However they are so lovely and I know I can spend my money wherever I want with them!

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   8 / 10

Less

Never get charged for account keeping fees. But always get charged 15 dishonour fees if no money is in acc for direct debits, would be good to overdraw from time to time!!!

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less