IMB Bank bank account reviews

Customer service, it's not all about ATMs.

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Ease of online banking.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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High fees unless you keep a balance of $2,000 or more.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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I would like to see more ATMs at convenient locations in shopping centres which would help. With two young kids it is not an option for me to use ones on the street because I have to find parking and so on. The fees are two high, sometimes I pay $40 -$60 a month to use my card with no alternative offered. Also cash deposit at ATM would be beneficial for me.

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   1 / 10

Trust   2 / 10

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They are the best because of their customer service. Always friendly, helpful and support you whenever you need it. They also have competitive rates and best of all I feel like my money is secure.

Price   9 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   10 / 10

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They are friendly and very courteous. They know their product, and the branch is easily accessible for me as i’am wheelchair bound. Have been with other banks over the year’s, but IMB bank is puts my concerns at rest.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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IMB's customer service is great and the staff is very friendly.

Price   6 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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They are very helpful.

Price   4 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   7 / 10

Trust   10 / 10

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I am on a benefit but my bank bends over backwards to help with all things applicable to me.

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   10 / 10

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I joined this bank when I was 15 and now I am 59. When i moved to Queensland in 1992 I started banking on the phone which was easy and now I do internet banking.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Best thing I ever did was change to the IMB Bank after 20years with another bank.

Price   5 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good

Features   7 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   5 / 10

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I have had no problems with this bank.

Price   7 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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The best bank I've ever used and will always be a customer

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I'm able to say that my bank is actually very good.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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