IMB have good locations of their banks and they are never busy. It’s easy to contact them and ask questions. Would recommend to anyone wanting a smaller member only bank.
I have been with the IMB for a very long time and I am so happy with them, the staff are great, their service is terrific and there location is easy for me. I have always had good dealings with the IMB.
I went to the Liverpool Branch today. My husband and I wanted to open a joint account. The lady at the teller was so rude. Her greeting wasn’t nice, she gave us a smirk as if we weren’t good enough to open up an account in their branch. We had all our identifications but In the end she didnt let us open an account. She was whispering to her staff. The way she looked at us, I felt like she was degrading us. I walked away thinking thank goodness. I won’t be dealing with this bank.
I would like to see more ATMs at convenient locations in shopping centres which would help. With two young kids it is not an option for me to use ones on the street because I have to find parking and so on. The fees are two high, sometimes I pay $40 -$60 a month to use my card with no alternative offered. Also cash deposit at ATM would be beneficial for me.
They are the best because of their customer service. Always friendly, helpful and support you whenever you need it. They also have competitive rates and best of all I feel like my money is secure.
They are friendly and very courteous. They know their product, and the branch is easily accessible for me as i’am wheelchair bound. Have been with other banks over the year’s, but IMB bank is puts my concerns at rest.
I joined this bank when I was 15 and now I am 59. When i moved to Queensland in 1992 I started banking on the phone which was easy and now I do internet banking.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 103 bank accounts in the Mozo comparison engine.Compare more bank accounts
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.