Worst card ever. Yes the rewards and no international fees are great, but it stops there. Cannot future date bpay, cannot link with other accounts so I need multiple cards. If you miss a payment, even by a day, they smash you with interest for 3 months, even if you have fully paid the card. No other provider I have seen does that. Usually you pay it off and the interest stops. Their call centre is open, but every time I ask for something I get “that dept is closed, call m-f 9-5”. Not worth the points.
Applied for C/C, after a month, got mail of application knocked back, even when I have $200k income. Then out of the blue, got email message my credit card is coming! Not sure can trust a crowd like this.
I have my mortgage with them and got a credit card, they offer great rewards programme for every point you get, point accumulate and you can get vouchers from the top high street stores like Myers, David jones, job hi fi, Priceline etc. I'm very happy with them.
I have had a bpay go wrong due to the web site dropping out it has been 4 weeks and still have not had money refunded. I rang the moment it happened and was treated like a fool which I am not. I rang again yesterday and they said it would be another two weeks very upset.
I had 11 unauthorized transactions made on this account. When I called the number to advise the provider of the problem, the person I eventually spoke to was helpful. However none of what he said he would do has happened a week later. When I call this number again, all I get is put on hold and no help! Who else can I report to?
The card doesn't have paypass which is annoying and the Macquarie website doesn't show live debits and credits - quite frustrating as I have to wait for the next month's statement to see what has and hasn't come out of the card.
This is a good product for accruing Qantas frequent flier points as the earn rate is 1:$1. Annual fees are average to high among this type of Qantas FF credit card. However there's a sign up bonus of up to 40,000 points which is worthwhile.
Avoid this card. I earn 185K a year, and have done so for the last 4 years, have a Platinum Card with a 10k limit and 0 balance with NAB, 160K in my mortgage offset, 200k equity in my house and no other debt. They put me through the wringer, then declined, so I agree their assessment criteria is pathetic, as clearly I can service this card. Applied to NAB and card in my hand a week later. Phone staff helpful for NAB unlike Macquarie. Avoid at all costs, as I will for all Macquarie products from now on.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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