MCU (Maleny Credit Union) reviews

MCU (Maleny Credit Union)
MCU (Maleny Credit Union) overall rating

(as rated by the Mozo community)

6.5 / 10

based on 4 reviews

 

Price

Features

Customer service

Convenience

Trust

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MCU (Maleny Credit Union)

MCU (Maleny Credit Union) personal loan review

Overall rating   8 / 10

Great

Good service and friendly, know your name.

Full review

Good service and friendly, know your name.

    Price   5 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Jamie (NSW), reviewed over 2 years ago

MCU (Maleny Credit Union)

MCU (Maleny Credit Union) home loan review

Overall rating   9 / 10

So happy I chose MCU!!!

Very warm, personable service. I've never experienced a bank so human and knowledgeable .

Full review

Very warm, personable service. I've never experienced a bank so human and knowledgeable .

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Sarah (QLD), reviewed almost 3 years ago

MCU (Maleny Credit Union)

MCU (Maleny Credit Union) bank account review

Overall rating   8 / 10

Good features, loyalty rewards & customer service

Like the loyalty reward of no fees & the services offered. Con would be that their system will not recognise our address so we have to pick our mail up from the bank (50km trip) which has resulted in late fees on our credit card when we have...

Full review

Like the loyalty reward of no fees & the services offered. Con would be that their system will not recognise our address so we have to pick our mail up from the bank (50km trip) which has resulted in late fees on our credit card when we have missed a pick up. If it weren't for that problem we would be very satisfied.

    Price   10 / 10

    Features   10 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   9 / 10

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Mozo reviewer (NSW), reviewed over 4 years ago

MCU (Maleny Credit Union)

MCU (Maleny Credit Union) debit card review

Overall rating   6 / 10

Small & local equals personal level of service

The Branch is not open of a weekend. Fees are in my view quite high all round. Staff are helpful & courteous as can be expected in a small company. Whilst I could get a better deal elsewhere, I remain with MCU because they have helped me out in...

Full review

The Branch is not open of a weekend. Fees are in my view quite high all round. Staff are helpful & courteous as can be expected in a small company. Whilst I could get a better deal elsewhere, I remain with MCU because they have helped me out in some hard situations & because the account structure is convenient for my needs - one member number allows me multiple accounts that I use to budget my spending (basically use the bottle/envelope method but this way allows me to have it happen automatically).

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   9 / 10

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Trevor (QLD), reviewed over 4 years ago

MCU (Maleny Credit Union)

MCU (Maleny Credit Union) savings account review

Overall rating   5 / 10

Great rates and excellent customer service

It is a great bank but there are not enough outlets. The ATM charges using other bank outlets is ridiculous.

Full review

It is a great bank but there are not enough outlets. The ATM charges using other bank outlets is ridiculous.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Kiery-anne (VIC), reviewed about 5 years ago

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