I hate ringing,on hold for ages with that horrible music,good part of this story is i paid out my loan i'm outa here...thank goodness!
great but incentives should like cash back should be for existing customers as well
ME Bank has always been reasonable and fair. During this turbulent time of interest rates, ME has not handed over the interest hikes as many times as the other banks.
Me bank has changed over the years I am disappointed that I am still with them honestly the interest rate is bad and I get charged annual fee too. customer service is below average and email response is 2 weeks
ME have a simple application process and explain terms and conditions in plain english Their mobile app and website is easy to use and shows all the information you want and need without the stuff you dont. I appreciate the simple approach, competitive rates and ability to have split variable/fixed portions with offset and redraw
I recommend ME bank as it has competitive products along with great customer service. I have been with this bank for over 15 years and have found them to be very supportive if you have any issues with loan repayments. They were compassionate and understanding throughout the Covid 19 pandemic.
Helpful staff that have comprehensive product knowledge and transfer to other areas of the bank internally is quick. Very happy with ME's service.
I have a great rate very happy with my bank. Hate all they paper work required to refinance through.
This Bank is quite literally the worst customer experience I have ever had. I have been with them for 5 years. No one has any idea how to answer basic questions. I was always told they would get another team to call back. They never do and then when you call them again they say that they have tried to call back and you were unavailable. So frustrating. When you do finally get to speak to someone they can never help due to bank changing policies after they get your business. Stay away from this bank. I cannot stress this enough.
Trying to get the bank to Discharge the mortgage so we can settle. You'd think they want their money! But no, so lazy and inept that we're likely to miss settlement and lose thousands. DON'T BANK WITH THEM.
Transferred from ING, and started a construction loan. Worst experience ever. Use as super, and wanted to support me, but so many mistakes, over it. Switching back to ING asap.
Cannot wait to refinance with a proper lender, my laziness has cost me thousands staying with a bank that claims to be for the people. Stay well away as they will suck you dry if you let them. ON many occasions I’ve contacted this bank and clearly they employ people with no communication skills or knowledge of their own products. PATHETIC STAY WELL AWAY. It will only cost you thousands in the long term
Takes more than a month for a simple loan rate fix. They then fix the wrong loan with wrong rate. They tried to renege on the phone call that was made to fix the rate. You can never speak to a supervisor. Thank goodness for the AFCA Ombudsman.
We have had the best experience to date with ME. They have great products and Service and communication is exceptional.
WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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