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ME customer reviews

Overall rating
8.3/10
Price
8.3/10
Features
7.4/10
Customer service
8.3/10
Convenience
7.4/10
Trust
8.5/10
Based on 2082 reviews as rated by the Mozo community. More about the mozo ratings

Recent ME customer reviews

  • ME Home Loan

    40

    Cannot wait to refinance with a proper lender, my laziness has cost me thousands staying with a bank that claims to be for the people. Stay well away as they will suck you dry if you let them. ON many occasions I’ve contacted this bank and clearly they employ people with no communication skills or knowledge of their own products. PATHETIC STAY WELL AWAY. It will only cost you thousands in the long term

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    Andrew, Victoria, reviewed about 1 month ago
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  • ME Credit Card

    Worst bank/financial company to deal with

    Worst bank to deal with for credit cards or personal they simply don’t care and service is appalling avoid at all cost.

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    Kristy, New South Wales, reviewed about 1 month ago
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  • ME Everyday Transaction Account

    Great Online Bank - Customer Service, not so much.

    If you like no interaction with customer service and can live with an online account, ME is for you. There are no fees, it is easy to set up an account and the app is good once you have your head around how to access information.. Customer service is definitely lacking with this bank. I was so fed up with the long waiting times on the phone, I resorted to sending online emails. I requested to close an account that has a $0.00 balance. I can see they read my message but, has not actioned it.. Home loans have also been a sticking point, I have requested to refinance my loan due to the interest drop. They were happy to go so far but, now I am required to call.. I can't seem to receive a payout figure but, getting someone on the other end of the phone is just as difficult.

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    Jodie, Tasmania, reviewed 2 months ago
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  • ME Personal Loan (Fixed, Unsecured)

    heroes

    ME bank saved us when we needed it the most and for an incredibly competitive rate, we are forever grateful for the no fuss service ME bank has provided us over the years.

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    Shanon, Queensland, reviewed 3 months ago
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  • ME Online Savings Account

    THE BANK TO BANK WITH

    Great Bank, great Staff, fantastic service

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    Francis, Victoria, reviewed 4 months ago
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  • ME Term Deposit

    Steer clear.

    Conveniently forget to pay term deposit interest at maturity. Worse still ignore your internal emails to resolve the matter leaving no option but to waste time calling them being told "I can't do it, I'll have to ask another department". To top it all no explanation or apologies, like we didn't do anything wrong.

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    Boon, Western Australia, reviewed about 1 year ago
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  • ME Everyday Transaction Account

    Easy and helpful

    This bank has been absolutely great to me. They are easy to talk to, provide assistance when required and are friendly.

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    Anthony, South Australia, reviewed about 5 years ago
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  • ME Personal Loan (Fixed, Unsecured)

    Great customer service, very helpful and friendly

    There are no cons but they are fantastic and if you like to reduce your amount each fortnight because you're having trouble to pay they can help you do that.

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    Amanda, Victoria, reviewed about 6 years ago
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