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ME Term deposit customer reviews

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Based on 55 term deposit reviews as rated by the Mozo community.
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Recent ME term deposit customer reviews

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  • ME Term Deposit

    No transparency - additional fee careful

    Me bank term deposit has a break early fee, not just the interested that gets affected. Be mindful when opening an account with them.

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    Alana, New South Wales, reviewed 6 months ago
  • ME Term Deposit

    Staff were extremely patient with all my Q&A

    Creating a term deposit with ME Bank required a couple of phone calls but the service was AAAA rated! Very helpful and patient, the staff walked me through the process and was a delightful to work with!

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    Nigel, Western Australia, reviewed over 1 year ago
  • ME Term Deposit

    Steer clear.

    Conveniently forget to pay term deposit interest at maturity. Worse still ignore your internal emails to resolve the matter leaving no option but to waste time calling them being told "I can't do it, I'll have to ask another department". To top it all no explanation or apologies, like we didn't do anything wrong.

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    Boon, Western Australia, reviewed over 3 years ago
  • ME Term Deposit

    Hopeless. Avoid the frustration and incompetence

    Recently tried to put in 300k on a fixed term via their interface, got a text back saying they needed more personal info and to call their support line. Three attempted calls later of some 90 minutes duration in total and having to listen to the continuous roll out of their Covid 19 chestnut, I gave up and sent en email. Still no response and after a week in total went elsewhere. If you like dealing with automated software, an institution that has no facilities that doesn't employ sufficient people to man a support centre capable of dealing with anything other than a low median call rate then this is the Bank.

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    Andy, Australian Capital Territory, reviewed over 3 years ago
  • ME Term Deposit

    Quite competitive rates.

    Online application can be confusing and telephone staff cannot always help with what appears to be a disjunctive office. They will however negotiate better interest rate if asked. THE WORST, ANNOYING THEATRE ADS IN THE CIVILISED WORLD.

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    David, Queensland, reviewed almost 4 years ago
  • ME Term Deposit

    Good.

    Best interest rate.

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    Peter, Victoria, reviewed over 4 years ago
  • ME Term Deposit

    Great customer service and competitive rates.

    I like this bank because it offers great rates for a small investment. Setting up the term deposit was very straight forward and easy to organise, and if you need to make any alterations a simple phone call will suffice. I found the process easy and simple to complete.

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    Jill, New South Wales, reviewed about 5 years ago
  • ME Term Deposit

    Great customer service, security with this bank

    Their interest rates are very competitive. I've been banking with them for years. Highly recommended.

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    Kay, Victoria, reviewed over 6 years ago
  • ME Term Deposit

    Terrible customer service, lack of respect

    With no physical stores within my region and a complete abandonment on quality customer service this bank lacks density and service

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    Clara, Queensland, reviewed over 8 years ago
  • ME Term Deposit

    Best term deposit rates and good customer service.

    ME Bank is very good and has the best rates for term deposits. Very easy to set up and manage. Great customer service too.

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    Barbs, New South Wales, reviewed over 8 years ago
  • ME Term Deposit

    No fuss budget banking

    No account keeping fees and very competitive interest rates

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    Jeff, Tasmania, reviewed about 8 years ago
  • ME Term Deposit

    Terrible banking organisation

    Hopeless bank, don't touch them! They make mistakes & take days to fix them & even then they're not right!

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    Teresa, Queensland, reviewed over 8 years ago
  • ME Term Deposit

    Best rate & great service

    Highest rate for term deposit, so easy, customer support was fast, respectful and helpful.

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    Sally, South Australia, reviewed over 8 years ago
  • ME Term Deposit

    Efficient and easy to deal with

    Notifications of end of term are prompt and their personalised service is refreshing.

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    Lisa, Queensland, reviewed about 9 years ago
  • ME Term Deposit

    What used to be is now no longer

    ME bank was the king of the crop including majors for the best deposit rates, and Customer Service. On line access and info available was OK at best. Then came the closure of branches so much that in the ACT you have to travel to the city centre to access an only branch. But there was acceptable on-line facilities. Then in late 2014 came the IT system upgrade where basic information to manage accounts like interest rate and term expiry date is no longer provided. So my options for getting info on accounts is to drive 40 kms each way or long wait on call centres. Despite forms giving clear directions, re-investment errors are common and getting them fixed is a nightmare. I am seriously re-considering removing several hundred thousand dollars in family members accounts and going elsewhere. Worst they cannot even tell you when basic online info will be available. They also reported wrong interest info to Tax Dept last year.

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    Claude, Australian Capital Territory, reviewed about 9 years ago
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    Term deposit comparisons on Mozo - rates updated daily

    • Term Deposit

      interest rate
      5.10% p.a.
      1 year
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      4.75% p.a.
      1 year
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Online Term Deposit

      interest rate
      4.75% p.a.
      1 year
      Minimum deposit
      $5,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      4.85% p.a.
      3 months
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      4.75% p.a.
      6 months
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted

    Different interest rates apply to different amounts or different interest payment frequencies.

    Want more? Compare all 81 term deposits in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.