NRMA have always provided the service required quickly, hassle-free and politely.
They fix my car as soon as possible.
NRMA gives me discount to for my green slip as part of being a member.
NRMA offered better coverage and at a lower price, I got quotes from 10 other companies and the closest was $200 dearer.
NRMA is not always the cheapest but I have all my policies and roadside assistance policies with them. However, the customer service seems very good.
NRMA is easy to deal with. They speak plain English and you speak with a real person.
NRMA are atrocious for owners of older cars. They have recently changed their 'agreed' value of our car and the premiums are higher than what they are covering the car for. They are difficult to deal with over the phone and seem to only care for their bottom line, not the customer.
I have been with them for long time. Feels ok to me.
Good customer service, ok prices.
Been with them for years, easy to talk to.
I've been with NRMA for 15 years. Still the best deal for me. Never had to make a claim so far, so no experience with that. I did have to use tow service several times and its been easy and very helpful.
They knew the product I was talking about and knew what was included in the insurance
I have been with NRMA for 35 years, except one year where I tried out Coles insurance. Despite being cheaper I wasn't happy with them and returned to NRMA
After reviewing NRMA's terms and conditions, their policies seem to offer good, comprehensive coverage. Their rates and loyalty deduction premiums are also very competitive.
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