NRMA car insurance reviews

NRMA
NRMA's overall rating for car insurance

(as rated by the Mozo community)

8.2

based on 1199 reviews

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Featured car insurance from NRMA

Recent NRMA car insurance reviews

NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service

Great customer service, immediate response to queries and accommodating personnel
Full review

Great customer service, immediate response to queries and accommodating personnel

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Caryl (NSW), reviewed about 1 hour ago

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NRMA

NRMA car insurance review

Overall rating   8 / 10

It is good

All in all it is good
Full review

All in all it is good

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Brenden (NSW), reviewed about 2 hours ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good

Have had no claims but their customer service is great.
Full review

Have had no claims but their customer service is great.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Rachel (ACT), reviewed about 19 hours ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service

Prompt insurance claim help, and claim process. Multi policy discount.
Full review

Prompt insurance claim help, and claim process. Multi policy discount.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sharyn (NSW), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Excellent

Great service
Full review

Great service

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Kerrie (NSW), reviewed 29 days ago

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NRMA

NRMA car insurance review

Overall rating   7 / 10

Reliable and fair priced

Reliable, fair priced, but website has problems with Chrome and discounts only apply for VERY long term customers
Full review

Reliable, fair priced, but website has problems with Chrome and discounts only apply for VERY long term customers

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   4 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Tara (NSW), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Amazing

I am a provisional driver and I couldn't be happier with how my insurer has treated me
Full review

I am a provisional driver and I couldn't be happier with how my insurer has treated me

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Emily (NSW), reviewed 29 days ago

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NRMA

NRMA car insurance review

Overall rating   10 / 10

Great rates and excellent customer service.

They are always the cheapest of the car insurers for the older drivers, and whenever I have a query, their telephone manner is helpful and concerned with my problem.
Full review

They are always the cheapest of the car insurers for the older drivers, and whenever I have a query, their telephone manner is helpful and concerned with my problem.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Frank (QLD), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Perfect choice

Great company
Full review

Great company

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   10 / 10

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Vivian (QLD), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Okay

They are pretty good
Full review

They are pretty good

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Sitaleki (QLD), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic!!

Would not have a problem recommending insurance company to anyone else.
Full review

Would not have a problem recommending insurance company to anyone else.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Violet (NSW), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

They are great - could not ask for better.

I find that I can not go pass NRMA
Full review

I find that I can not go pass NRMA

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Greg (NSW), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

I feel confident in their loyalty and service.

I like how we receive a discount for having several different policies with the one company. They are a reputable known name within the industry.
Full review

I like how we receive a discount for having several different policies with the one company. They are a reputable known name within the industry.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   9 / 10

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Tanya (NSW), reviewed 29 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Quite happy.

They are competitive and cover a lot more than I expected.
Full review

They are competitive and cover a lot more than I expected.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Grant (NSW), reviewed 30 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Insurance good

Never claimed as yet. Insurance little expensive
Full review

Never claimed as yet. Insurance little expensive

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Angela (NSW), reviewed about 1 month ago

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NRMA

NRMA car insurance review

Overall rating   10 / 10

Great customer service.

NRMA answer the phone promptly and have always been able to answer any questions I have had. They are quick with accessing claims, and fair.
Full review

NRMA answer the phone promptly and have always been able to answer any questions I have had. They are quick with accessing claims, and fair.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Elva (NSW), reviewed about 2 months ago

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NRMA

NRMA car insurance review

Overall rating   7 / 10

Excellent customer service

I really like NRMA because they have top notch customer service, and they are very empathic when you make a claim. The only thing I dislike is the price, they are generally above market rate.
Full review

I really like NRMA because they have top notch customer service, and they are very empathic when you make a claim. The only thing I dislike is the price, they are generally above market rate.

    Value for money   4 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Evana (NSW), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Absolutely fabulous

They are the best around as in value for money
Full review

They are the best around as in value for money

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Tammy (QLD), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good premiums

We received a better deal to combine our car house contents
Full review

We received a better deal to combine our car house contents

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Lynnette (NSW), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good service.

Service is good.
Full review

Service is good.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Terry (NSW), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Customer service is very good

Nothing to be aware of. Prompt service
Full review

Nothing to be aware of. Prompt service

    Value for money   6 / 10

    Policy coverage   5 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lyn (NSW), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Top job

All good keep up the good work
Full review

All good keep up the good work

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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John (NSW), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service

Have always been very efficient & friendly
Full review

Have always been very efficient & friendly

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Emma (QLD), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Friendly and helpful

it is always plesant to discuss things with them
Full review

it is always plesant to discuss things with them

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Pam (NSW), reviewed about 2 months ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service

Reliable, friendly company with reasonable rates
Full review

Reliable, friendly company with reasonable rates

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Sarah (VIC), reviewed about 2 months ago

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