NRMA has been great due to their impeccable customer service and quick claims approval. Being one of the more reputable providers of car insurance, I have great confidence in their ability. The only downside is due to the relatively higher premium compared to other insurers, but with that I have peace of mind to know they will deliver the best services.
I was impressed by NRMA's customer service when I was involved in a car accident. Their support team is very friendly and always willing to help out.
I have been with NRMA for nearly all insurers since I’ve needed insurance. They have looked after me every year no matter what the issue. Claiming is so easy and the staff are always very friendly.
NRMA seem to be the only insurer out there that actually rewards loyalty. I like the benefit of the loyalty discount as well as online discounts. I was able to choose a higher and more accurate agreed value for my car that other insurers wouldn’t allow. Strongly recommend. And that’s before the perks you get being an NRMA member!
I love NRMA as my insurer as I live in the country and even then, they always are there for whatever I need. 2 years ago I hit a kangaroo and the tow truck came super quick, then the incident report and claim report was quickly done. After getting the incident report back it was said that it was written off so I contacted NRMA about the claim and they said that unfortunately the car was in debt to a lady who had died- 2 owners before me... I quickly complained about this as this was not my problem as 1. I didn’t know the lady at all and 2. Another owner after her had sold it to me. Although NRMA quickly dealt with the problem and provided me with my guaranteed amount soon after. Overall I really enjoy NRMA’s service and speed, plus you get a discount on the insurance each year you continue with them! What a bonus!
NRMA Comprehensive Car Insurance has great coverage and are quick to deal with claims. They are a bit expensive for what you get.
I think that NRMA is very professional. When something is wrong with your car and you give them a call, they respond immediately and come as quick as they can. A little pricey but worth it due to excellent service.
NRMA knew how much our car means to us. It’s not our daily driver, it's a collectors car. They made everything so easy from start to finish, they offered cheaper rates on Insurance and Roadside Assistance, the choice to go with NRMA was easy for us.
You are given discounts for your years of loyalty which reduces overall costs. They have provided good, responsive service.
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