P&N Bank reviews

I do not have a complaint about P&N. What is the point of complaining when they fail to resolve the issue. I conceded defeat a long time ago. I had two ‘interest only’ home loans with them until May 2017 when they came to the end of the three year terms. I went to see them and informed them that I wished to continue with this arrangement. I also explained that my wife was dying and this was causing me a great deal of distress. They seemed very concerned, offered their sympathy and assured me that they would not add to my problems. They did the exact opposite. They turned both loans into principal and interest and increased the rates to about 5.7%. One of the reasons given was that as my wife was dying (she died 8/8/17), I would no longer benefit from her income. My wife’s income had fallen from a very moderate level to nothing over the previous four years. Therefore, due to her failing health, she was not, and had not been making a significant contribution to our joint incomes or some years. Despite my situation P&N increased my payments by $3,000 a month. Very sympathetic. Just when I needed some help, I received in its place, a kick in the guts from the P&N bank. They really did talk nicely, sounded very concerned, but then screwed me when I was at my most vulnerable. I would point out that I have never missed a payment, even those at the current extortionate rate.

Price   1 / 10

Features   1 / 10

Customer service   0 / 10

Convenience   1 / 10

Trust   0 / 10

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If I had to describe them in one word it would be reliable.

Price   8 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

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Good n helpful!

Price   6 / 10

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Price   4 / 10

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They make doing business with them very easy and friendly for me

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I love P&N Bank because they're on a first name basis with me so I can go to them if I have a problem. They have been there with me in hardship through the last couple of years, helping me. They are just great.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with them for years .

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I always get good returns, between 1/4-1/2% more than the four major banks. Everything is done for me regardless if I remember to send in the paperwork.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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I love P&N Bank! I have had three car loans with them & wouldn't hesitate to take out a further loan if required. Their rates are very comparative & there are no penalties for paying the loan off sooner. I also have my car insured through them, in fact I was lucky to find an insurance provider who had my make & model car even listed . Many of the larger companies didn't recognise it or wanted to charge an exorbitant amount .

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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