Excellent customer service. Products are normally better than the ‘Big 4’. Each time I have contacted this bank by ‘secure mail’ I have received a reply within a few hours. Telephone conversations are always answered efficiently and questions answered promptly. Staff are always pleasant to talk too, both on the phone and face to face in the bank.
Easy to deal with, the amount of products available, treats you like a person not a number, variety of interest rates
Great interest rates. Deal-breaking lack of service. P&N bank had not a care in the world for our land contract deadlines that had been generously extended 3 times by the owner. As a result, 10 weeks after signing our build contract, P&N still hasn't delivered and our land owner is canceling the contract. We have now lost our chance to get unprecedented grants to build our first home. This opportunity is unlikely to ever present itself again and due to the inaction of P&N, we won't be building.
I have always had great customer service both instore and over the phone.
P&N Bank staff are some of the friendliest and most helpful that I have ever dealt with. Their products are super competitive and so easy to use.
I love P&N Bank because they're on a first name basis with me so I can go to them if I have a problem. They have been there with me in hardship through the last couple of years, helping me. They are just great.
Been with them for years .
I love P&N Bank! I have had three car loans with them & wouldn't hesitate to take out a further loan if required. Their rates are very comparative & there are no penalties for paying the loan off sooner. I also have my car insured through them, in fact I was lucky to find an insurance provider who had my make & model car even listed . Many of the larger companies didn't recognise it or wanted to charge an exorbitant amount .
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