I like this bank because the customer service is great and I don't have any monthly fees and I am able to transfer funds online from my account to any other bank account instantly l Love my account.
Due to their outage this week I have now taken all my essential money out of People's Choice and moved to Westpac. the female staff were snappy and rude, male staff phoned me back and tried everything to convince me to stay but no not having a bar of them again. They are done as far as I am concerned. I'll pay my loan off with them and then that is it. No more People's Choice Gone forever. The rudeness was overwhelming.
They are a credit union, not a big bank, so they are more interested in their members' welfare. Staff in the branches are very helpful. The app is great.
Peoples choice is super quick and easy online, staff are always friendly with front and back access to the bank, only real downsides been there was no first home owners Grant's and with lack of experience wasnt sure on alot of things but overall I'd definitely recommend this bank.
I like my bank but I don’t like how there are less ATMs available for use and less branches. Flexibility of accounts is good - so is phone service. I like speaking to people who are here and not overseas. No account keeping fees is a bit positive and is why I changed from a traditional bank many years ago.
Back in the port pirie branch, the staff were very rude when speaking to us and handling the situation. An attendant was trying to involve her opinion within a family account which was really not warranted, or any of her business at all.
Staff are friendly and approachable. Peoples Choice Credit Union always gives old fashioned service with tellers readily available to accept your deposit or withdrawal. If you’re after special assistance eg. applying for a loan, the staff are available and are knowledgeable of the product they’re selling. The downside of PCCU is that they closed a branch that was convenient for us to get to. Unfortunately that happens more often with the big 4 banks.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.