QBE car insurance reviews

QBE
QBE's overall rating for car insurance

(as rated by the Mozo community)

7.6 / 10

based on 162 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent QBE car insurance reviews

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums and great customer service

QBE prices were comparable and low cost compared to the larger insurance providers.

QBE prices were comparable and low cost compared to the larger insurance providers.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Belinda (VIC), reviewed about 2 months ago

QBE

QBE car insurance review

Overall rating   9 / 10

Very competitive and friendly

Very easy to deal with and very friendly on the phone. I changed from another company to this because of the value they offered.

Very easy to deal with and very friendly on the phone. I changed from another company to this because of the value they offered.

    Value for money   6 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Peter (NSW), reviewed about 2 months ago

QBE

QBE car insurance review

Overall rating   10 / 10

Friendly and efficient. Great service.

Fast quote on phone. Answered all queries. Service was great.

Fast quote on phone. Answered all queries. Service was great.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Kevin (SA), reviewed about 2 months ago

QBE

QBE car insurance review

Overall rating   10 / 10

Great service

Very easy to handle and affordable service

Very easy to handle and affordable service

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Okesaita (NSW), reviewed 2 months ago

QBE

QBE car insurance review

Overall rating   9 / 10

Good customer service

I had to make a claim and they were very good with the process.

I had to make a claim and they were very good with the process.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Damon (QLD), reviewed 4 months ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

I am very happy with QBE

QBE insurance was fast and easy to deal with. Thy have lovely staff. I had more inclusions in my cover for less than I was paying previously.

QBE insurance was fast and easy to deal with. Thy have lovely staff. I had more inclusions in my cover for less than I was paying previously.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Agnieszka (VIC), reviewed 4 months ago

QBE

QBE car insurance review

Overall rating   9 / 10

Very good rates and coverage

I had a claim for our car and the accident was not our fault. I just notified them and they sorted everything out. My car was fixed in a couple of weeks.

I had a claim for our car and the accident was not our fault. I just notified them and they sorted everything out. My car was fixed in a couple of weeks.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Roslyn (WA), reviewed 4 months ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good prices and policies

They have good policy coverage and pricing, however their customer service could be better.

They have good policy coverage and pricing, however their customer service could be better.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Aaron (NSW), reviewed 5 months ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Higher premiums result in excellent services

Whilst QBE aren't the cheapest insurer, their service more than makes up for the higher premiums. It is easy to make a claim since most can be done over the phone without the need to complete a written form. Staff are also always friendly to me.

Whilst QBE aren't the cheapest insurer, their service more than makes up for the higher premiums. It is easy to make a claim since most can be done over the phone without the need to complete a written form. Staff are also always friendly to me.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Lesley (QLD), reviewed 7 months ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Bad. No. Don't go there! You have been warned.

Try the Phone queue system (bad). Try the call centre (bad). Try the customer service (bad).

Try the Phone queue system (bad). Try the call centre (bad). Try the customer service (bad).

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Neil (SA), reviewed about 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Premium seems fair and covers us quite well.

Not having made a claim,very hard to rate as to their performance.

Not having made a claim,very hard to rate as to their performance.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Paul (NT), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very thorough

- Really good to deal with if you're not at fault - Our car was stolen and we were made to feel a bit like we'd stolen and torched it ourselves, but eventually the policy finalisation was good

- Really good to deal with if you're not at fault - Our car was stolen and we were made to feel a bit like we'd stolen and torched it ourselves, but eventually the policy finalisation was good

    Value for money   5 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Kathryn (VIC), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Great customer service. Easy to deal with

Quite high costs

Quite high costs

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Molly (NSW), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Cheap, competitive and great

They're great, competitive prices and highly recommended

They're great, competitive prices and highly recommended

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Crystal (NSW), reviewed over 1 year ago

QBE

QBE car insurance review

Overall rating   4 / 10

Cheaper for 24 year olds

Cheaper than others for 24 year olds compared to AAMI, Allianz and NRMA, but honestly not a 24 hour phone support. You leave a message and they call you back after 9am the next day.

Cheaper than others for 24 year olds compared to AAMI, Allianz and NRMA, but honestly not a 24 hour phone support. You leave a message and they call you back after 9am the next day.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   3 / 10

    Claims handling   4 / 10

    Trust   3 / 10

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Jamieson (NSW), reviewed over 1 year ago

QBE

QBE car insurance review

Overall rating   8 / 10

Competitive premiums, good customer service

Competitive premiums, good customer service, prompt claims settlement.

Competitive premiums, good customer service, prompt claims settlement.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Garry (ACT), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Awesome

You know you can count on QBE to provide quality insurance and to be there when you need them the most. So it makes sense to trust in them with my CTP Green Slip insurance which is purchased at the same time as my registration.

You know you can count on QBE to provide quality insurance and to be there when you need them the most. So it makes sense to trust in them with my CTP Green Slip insurance which is purchased at the same time as my registration.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   5 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Aaron (NSW), reviewed over 1 year ago

QBE

QBE car insurance review

Overall rating   8 / 10

Very helpful and trusted insurer.

QBE was competitive and takes into consideration any special requirements you may need.

QBE was competitive and takes into consideration any special requirements you may need.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Brendon (SA), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Would recommend them definitely

Great service staff friendly and helpful

Great service staff friendly and helpful

    Value for money   7 / 10

    Policy coverage   10 / 10

    Customer service   6 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Kim (WA), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums and great customer service'

They have been when claiming if I have an enquiry they listen and if a problem fix it.

They have been when claiming if I have an enquiry they listen and if a problem fix it.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   -1 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Kristine (WA), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent premiums

Offers value for money

Offers value for money

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Dorothy (WA), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Very ordinary sevice

Had trouble with them

Had trouble with them

    Value for money   4 / 10

    Policy coverage   4 / 10

    Customer service   1 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Bruce (NSW), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very good

Very good, excellent service, fast claims and very good value for money with no needing to settle for less

Very good, excellent service, fast claims and very good value for money with no needing to settle for less

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jenny (NSW), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Satisfied.

Have been with QBE for many years totally satisfied.

Have been with QBE for many years totally satisfied.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lucinda (NSW), reviewed over 1 year ago

QBE

QBE Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service.

Good policies and good price.

Good policies and good price.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Judy (QLD), reviewed over 1 year ago

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