QBE car insurance reviews

Recently changed after 20 years with previous insurer & haven't looked back. Got $200 eftpos card as a reward in the first month!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I found QBE to be the best value for money.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   7 / 10

Claims handling   10 / 10

Trust   10 / 10

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Been with them for 20 years now

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Offer the best price

Value for money   10 / 10

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20 years. Had 3 claims. No problems. All very quick and very helpful

Value for money   10 / 10

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has some of the cheapest quotes around that suits me

Value for money   10 / 10

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QBE prices were comparable and low cost compared to the larger insurance providers.

Value for money   9 / 10

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The quote was just what I needed.

Value for money   9 / 10

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Very easy to deal with and very friendly on the phone. I changed from another company to this because of the value they offered.

Value for money   6 / 10

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Fast quote on phone. Answered all queries. Service was great.

Value for money   9 / 10

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They need better people answering the claims line, not very friendly and helpful

Value for money   8 / 10

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Very easy to handle and affordable service

Value for money   10 / 10

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I had to make a claim and they were very good with the process.

Value for money   10 / 10

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I am more than happy with my insurer, as above the answers say it all

Value for money   9 / 10

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QBE insurance was fast and easy to deal with. Thy have lovely staff. I had more inclusions in my cover for less than I was paying previously.

Value for money   10 / 10

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I had a claim for our car and the accident was not our fault. I just notified them and they sorted everything out. My car was fixed in a couple of weeks.

Value for money   10 / 10

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easy to work with, easy to understand, affordable

Value for money   10 / 10

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they can't be beaten

Value for money   10 / 10

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Value for money

Value for money   10 / 10

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They help you out when your stuck

Value for money   10 / 10

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They have good policy coverage and pricing, however their customer service could be better.

Value for money   8 / 10

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Whilst QBE aren't the cheapest insurer, their service more than makes up for the higher premiums. It is easy to make a claim since most can be done over the phone without the need to complete a written form. Staff are also always friendly to me.

Value for money   8 / 10

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na

Value for money   6 / 10

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Try the Phone queue system (bad). Try the call centre (bad). Try the customer service (bad).

Value for money   0 / 10

Policy coverage   0 / 10

Customer service   0 / 10

Claims handling   0 / 10

Trust   0 / 10

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Not having made a claim,very hard to rate as to their performance.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   5 / 10

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