The policy was good although its not the cheapest. Unfortunately the customer service personnel seem to be located overseas so its difficult to work with them despite there best efforts trying to help. Maybe because they have no idea of distances...
The policy was good although its not the cheapest. Unfortunately the customer service personnel seem to be located overseas so its difficult to work with them despite there best efforts trying to help. Maybe because they have no idea of distances involved in Australia. Luckily, the panel beaters got us there in the end!
Bernie, Western Australia, reviewed about 2 months ago
Recently changed after 20 years with previous insurer & haven't looked back. Got $200 eftpos card as a reward in the first month!
Recently changed after 20 years with previous insurer & haven't looked back. Got $200 eftpos card as a reward in the first month!
Katrina, Queensland, reviewed 12 months ago
I found QBE to be the best value for money.
I found QBE to be the best value for money.
Gary, New South Wales, reviewed over 1 year ago
Been with them for 20 years now
Been with them for 20 years now
Lute, New South Wales, reviewed almost 2 years ago
Offer the best price
Offer the best price
Peter, New South Wales, reviewed over 2 years ago
20 years. Had 3 claims. No problems. All very quick and very helpful
20 years. Had 3 claims. No problems. All very quick and very helpful
Peter, Western Australia, reviewed over 2 years ago
has some of the cheapest quotes around that suits me
has some of the cheapest quotes around that suits me
Brett, New South Wales, reviewed over 2 years ago
QBE prices were comparable and low cost compared to the larger insurance providers.
QBE prices were comparable and low cost compared to the larger insurance providers.
Belinda, Victoria, reviewed over 2 years ago
The quote was just what I needed.
The quote was just what I needed.
Donna, New South Wales, reviewed over 2 years ago
Very easy to deal with and very friendly on the phone. I changed from another company to this because of the value they offered.
Very easy to deal with and very friendly on the phone. I changed from another company to this because of the value they offered.
Peter, New South Wales, reviewed over 2 years ago
Fast quote on phone. Answered all queries. Service was great.
Fast quote on phone. Answered all queries. Service was great.
Kevin, South Australia, reviewed over 2 years ago
They need better people answering the claims line, not very friendly and helpful
They need better people answering the claims line, not very friendly and helpful
Kenneth, Queensland, reviewed over 2 years ago
Very easy to handle and affordable service
Very easy to handle and affordable service
Okesaita, New South Wales, reviewed over 2 years ago
I had to make a claim and they were very good with the process.
I had to make a claim and they were very good with the process.
Damon, Queensland, reviewed over 2 years ago
I am more than happy with my insurer, as above the answers say it all
I am more than happy with my insurer, as above the answers say it all
Anitta, South Australia, reviewed over 2 years ago
QBE insurance was fast and easy to deal with. Thy have lovely staff. I had more inclusions in my cover for less than I was paying previously.
QBE insurance was fast and easy to deal with. Thy have lovely staff. I had more inclusions in my cover for less than I was paying previously.
Agnieszka, Victoria, reviewed over 2 years ago
I had a claim for our car and the accident was not our fault. I just notified them and they sorted everything out. My car was fixed in a couple of weeks.
I had a claim for our car and the accident was not our fault. I just notified them and they sorted everything out. My car was fixed in a couple of weeks.
Roslyn, Western Australia, reviewed over 2 years ago
easy to work with, easy to understand, affordable
easy to work with, easy to understand, affordable
Jenny, New South Wales, reviewed over 2 years ago
they can't be beaten
they can't be beaten
Evert, Western Australia, reviewed over 2 years ago
Tracie, Queensland, reviewed over 2 years ago
They help you out when your stuck
They help you out when your stuck
Lily, New South Wales, reviewed over 2 years ago
They have good policy coverage and pricing, however their customer service could be better.
They have good policy coverage and pricing, however their customer service could be better.
Aaron, New South Wales, reviewed over 2 years ago
Whilst QBE aren't the cheapest insurer, their service more than makes up for the higher premiums. It is easy to make a claim since most can be done over the phone without the need to complete a written form. Staff are also always friendly to me.
Whilst QBE aren't the cheapest insurer, their service more than makes up for the higher premiums. It is easy to make a claim since most can be done over the phone without the need to complete a written form. Staff are also always friendly to me.
Lesley, Queensland, reviewed almost 3 years ago
David, Western Australia, reviewed almost 3 years ago
Try the Phone queue system (bad). Try the call centre (bad). Try the customer service (bad).
Try the Phone queue system (bad). Try the call centre (bad). Try the customer service (bad).
Neil, South Australia, reviewed over 3 years ago
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