Staff are always very helpful, and go out of their way to ensure that client needs are met. I am never made feel like a number to add to a KPI. Some people may feel that the limited number of branches is a drawback, but I like the fact that you know the friendly voice at the end of the phone.
Member owned and personalised friendly service keeps me from looking anywhere else. Branches in Townsville and Magnetic Island cover my needs. I love that the community has input and are kept in touch with credit union changes.
The staff at my bank went out of their way to help me get the best deal for my home loan. Every year they provide me with up to date information if they can improve my insurances or find me a better deal.
The manager and staff of my branch are very helpful and friendly. You walk in the front door and you are greeted by whoever is behind the counter by name. They always get back to you when they say they will and have prevented us from losing thousands of dollars due to a scam. Truly awesome.
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Home loan comparisons on Mozo - rates updated daily
Smart Booster 1 Year Discount Variable Home Loan
1.99% p.a.variable for 12 months and then 2.57% p.a.variable
*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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