They are great.
Personal friendly staff always ready to assist. Has a visa card fixed to the interest rate of the home loan. Overall the service is so good. Every time I have rung for a question they have stayed on the line until the problem is fixed or they have answered my question. Excellent staff and products.
Great and knowledgeable staff. Really helpful. Flexible payment options and easy internet access. Can't speak highly enough about the loan services offered by Community Mutual.
I like my bank as its very cheap. My bank they have lovely stuff aswell I trust my bank been with them now for 8 years. They know who I am and my name. They look after my money. I thank you to my bank for being very helpful and supportive.
Friendly, smiling assistants and manager, remember your names and treat you as people. I like that. Also set up my online banking with clear, precise information and are very helpful if I require anything. Would have to be a super deal from another bank for me to change.
The staff of this bank are fantastic. They go out of their way to be helpful. I can go into the bank stressed, and come out with a smile. I have other banks, but this is my favourite.
I have been with the HCCU for over 20 years, until recent times they were OK, not the best but OK. 5 years ago I applied for a home loan and they rejected my application, they thought I couldn't pay it back. Another bank did approve it and I am 35,000 in front of the curve in spite of the HCCU. Besides, their interest rates for home loans is too high. I am very disillusioned with their attitude towards their loyal customers. I am now about to close my accounts with them and move to another institution.
Have just started with this bank and am unable to comment.
We have been so well looked after since joining HCCU when we took a home loan with them. They have gone beyond the call of duty on several occasions to ensure the best rate and best deal for us. Could not recommend them highly enough.
I am updated on changes to my interest rates regularly, and they offered assistance to save and pay the loan quickly, phone contact with staff is very helpful.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 533 home loans in the Mozo comparison engine.Compare more home loans
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.