Small bank, but have grown enough to have lost that small bank customer service. Products are a little out of date compared to others. Too close to the end of mortgage to look at moving now.
Regional Australia bank is amazing. I so love this bank. I banked with a few different banks and was terribly unsatisfied with so I moved to Regional Australia Bank. I couldn't be more happy, highly recommend in all areas, including friendly costumer service.
They are great.
Personal friendly staff always ready to assist. Has a visa card fixed to the interest rate of the home loan. Overall the service is so good. Every time I have rung for a question they have stayed on the line until the problem is fixed or they have answered my question. Excellent staff and products.
Great and knowledgeable staff. Really helpful. Flexible payment options and easy internet access. Can't speak highly enough about the loan services offered by Community Mutual.
I like my bank as its very cheap. My bank they have lovely stuff aswell I trust my bank been with them now for 8 years. They know who I am and my name. They look after my money. I thank you to my bank for being very helpful and supportive.
Friendly, smiling assistants and manager, remember your names and treat you as people. I like that. Also set up my online banking with clear, precise information and are very helpful if I require anything. Would have to be a super deal from another bank for me to change.
The staff of this bank are fantastic. They go out of their way to be helpful. I can go into the bank stressed, and come out with a smile. I have other banks, but this is my favourite.
I have been with the HCCU for over 20 years, until recent times they were OK, not the best but OK. 5 years ago I applied for a home loan and they rejected my application, they thought I couldn't pay it back. Another bank did approve it and I am 35,000 in front of the curve in spite of the HCCU. Besides, their interest rates for home loans is too high. I am very disillusioned with their attitude towards their loyal customers. I am now about to close my accounts with them and move to another institution.
Have just started with this bank and am unable to comment.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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