I like St George Bank because it takes special care of its members. The term deposit rate offered was very competitive compared to the big 4. The pros is that their customer service is excellent and i honestly do not have any negative points about this bank.
I've been with this bank since I was a child. I've had home loans and long term deposits with them as well. I trust this bank but I wish they would give better deals for their long term customers like myself.
Pros are that it's simple to use and understand. They do give loyalty interest rate bonus. However, interest rates are too low.
The term deposit is average amongst the major banks but the cashier really went out of her way to find me the best deal possible off her own bat. She called the branch office to see if I could get a better rate than the advertised one.
St George was our bank of choice for our accounts in particular our term investment now called incentive saver. All accounts with the exception of the incentive saver were in both names. The incentive saver account was taken out when I was ill with breast cancer and long term reconstruction. This account was in my husbands name. When my husband passed away 4 months ago St George froze that account. They wanted me to go through probate. My husband and myself were inseparable and were married 51 years. I was his carer and the only beneficiary of his will. What I had to go through to have that money put in my name was intolerable emotionally and physically. I had to contact my solicitor and do a paper trail to show that this money also belonged to me. Thankfully my solicitor was very helpful and provided what I needed. It was not an easy road grieving the loss of my beautiful husband and having to fight to get my own money. I was told many things that were not true like its the law, any amount over 75 thousand in one name has to go through probate, this was later changed to 50 thousand. I was also told there had to be dire circumstances for them to waive probate. I asked what he sees dire circumstances were, however not one person could tell me. No wonder. Was confused and upset. I decided to fight, it was the fight or flight syndrome. I eventually won the battle but not without a personal tell. My husband would have been appalled.
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