Suncorp home loan reviews

Suncorp
Suncorp's overall rating for home loans

(as rated by the Mozo community)

7.5 / 10

based on 251 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Suncorp

Recent Suncorp home loan reviews

Suncorp

Suncorp Standard Variable Loan (LVR<80%, Owner Occupier, Principal & Interest) (Home Package Plus) home loan review

Overall rating   10 / 10

Variety of products

I've always been able to negotiate with them and they have always matched any other quotes we have got.

Full review

I've always been able to negotiate with them and they have always matched any other quotes we have got.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Elaine (QLD), reviewed 6 months ago

Suncorp

Suncorp Standard Variable Loan (LVR<80%, Owner Occupier, Principal & Interest) (Home Package Plus) home loan review

Overall rating   8 / 10

Great provider

Suncorp have been very easy to deal with and provide a high level of service.

Full review

Suncorp have been very easy to deal with and provide a high level of service.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Mary (QLD), reviewed 6 months ago

Suncorp

Suncorp Back to Basics Special (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   5 / 10

I have remained with this bank for some time

I have recently experienced a situation with the bank where my loan rates were not applied. I believe it is imperative that people keep a close eye on their banking situation of all products and question the banks.

Full review

I have recently experienced a situation with the bank where my loan rates were not applied. I believe it is imperative that people keep a close eye on their banking situation of all products and question the banks.

    Price   5 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Kay (QLD), reviewed 6 months ago

Suncorp

Suncorp home loan review

Overall rating   9 / 10

Very secure site

I have been happy with the overall service of this bank, but there are some restrictions on my loan which I am not completely happy with.

Full review

I have been happy with the overall service of this bank, but there are some restrictions on my loan which I am not completely happy with.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Amanda (QLD), reviewed 6 months ago

Suncorp

Suncorp Fixed Home Loan (LVR<95%, Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Great products and very friendly service

They have good products and can always get a hold of someone locally who is very helpful.

Full review

They have good products and can always get a hold of someone locally who is very helpful.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Letitia (SA), reviewed 9 months ago

Suncorp

Suncorp Standard Variable Home Loan Special (Owner Occupier, Principal & Interest, LVR<90%) (Home Package Plus) home loan review

Overall rating   10 / 10

Great banking experience

All in one account with savings on fees. Great customer service too.

Full review

All in one account with savings on fees. Great customer service too.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Casey (WA), reviewed about 1 year ago

Suncorp

Suncorp home loan review

Overall rating   8 / 10

Best insurance provider during 2011 floods

Thankful for automatic flood cover, and can personally thank them in a time of crisis.

Full review

Thankful for automatic flood cover, and can personally thank them in a time of crisis.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Angela (QLD), reviewed over 1 year ago

Suncorp

Suncorp Standard Variable Home Loan Special (Owner Occupier, Principal & Interest, LVR<90%) (Home Package Plus) home loan review

Overall rating   9 / 10

The customer still counts!!!

Always very helpful when assisting with any problems.

Full review

Always very helpful when assisting with any problems.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   9 / 10

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Kristy (QLD), reviewed over 1 year ago

Suncorp

Suncorp Standard Variable Loan (LVR<80%, Owner Occupier, Principal & Interest) (Home Package Plus) home loan review

Overall rating   10 / 10

A bank to have faith in.

We have been with Suncorp for the past 7 years and we can't fault them. The rates and packages are excellent, the personal service is refreshing and prompt and they have been proactive and accommodating in providing us with better packages and...

Full review

We have been with Suncorp for the past 7 years and we can't fault them. The rates and packages are excellent, the personal service is refreshing and prompt and they have been proactive and accommodating in providing us with better packages and assistance when needed.

    Price   10 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Ryan (WA), reviewed over 1 year ago

Suncorp

Suncorp home loan review

Overall rating   3 / 10

Help desk doesn't do things they say they will

An existing customer with a long credit history is treated the same as a Joe Blow walking in off the street. No loyalty to existing customer. Also help desk doesn't do things they say they will

Full review

An existing customer with a long credit history is treated the same as a Joe Blow walking in off the street. No loyalty to existing customer. Also help desk doesn't do things they say they will

    Price   7 / 10

    Features   7 / 10

    Customer service   1 / 10

    Convenience   3 / 10

    Trust   1 / 10

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Paul (WA), reviewed over 1 year ago

Suncorp

Suncorp Access Equity Special Line of Credit (LVR<90%) (Home Package Plus) home loan review

Overall rating   9 / 10

Great customer reliable competitive service

Always found staff to be very helpful with advice

Full review

Always found staff to be very helpful with advice

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Margie (QLD), reviewed over 1 year ago

Suncorp

Suncorp Fixed Home Loan (Owner Occupier, Principal & Interest) (Home Package Plus) home loan review

Overall rating   9 / 10

Great

I'm happy at the moment .

Full review

I'm happy at the moment .

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Janet (QLD), reviewed over 1 year ago

Suncorp

Suncorp Fixed Home Loan (Owner Occupier, Principal & Interest) (Home Package Plus) home loan review

Overall rating   10 / 10

Highly recommend Suncorp

Suncorp Bank, have been amazing. They were so helpful with the home loan process especially considering I was a first home buyer.

Full review

Suncorp Bank, have been amazing. They were so helpful with the home loan process especially considering I was a first home buyer.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Claire (QLD), reviewed over 1 year ago

Suncorp

Suncorp Standard Variable Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

Can't fault the service at this bank.

My family has banked for many years with Suncorp. Very reasonable fees/interest rates and easy to navigate web site for internet banking too.

Full review

My family has banked for many years with Suncorp. Very reasonable fees/interest rates and easy to navigate web site for internet banking too.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Vicki (VIC), reviewed over 1 year ago

Suncorp

Suncorp Standard Variable Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

Great customer service.

We always have good communication from suncorp. They're very helpful.

Full review

We always have good communication from suncorp. They're very helpful.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Isabelle (QLD), reviewed almost 2 years ago

Suncorp

Suncorp home loan review

Overall rating   8 / 10

Great Customer Service

Fantastic Customer service but would like more branches

Full review

Fantastic Customer service but would like more branches

    Price   7 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   10 / 10

Less

Bonnie (WA), reviewed almost 2 years ago

Suncorp

Suncorp Access Equity Special Line of Credit (LVR<90%) (Home Package Plus) home loan review

Overall rating   8 / 10

Suncorp, the bank with family options

Suncorp is a progressive bank with options that suits an every day family like ours, we get to operate as we need to in our ever changing lives

Full review

Suncorp is a progressive bank with options that suits an every day family like ours, we get to operate as we need to in our ever changing lives

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Liz (QLD), reviewed almost 2 years ago

Suncorp

Suncorp Access Equity Special Line of Credit (LVR<90%) (Home Package Plus) home loan review

Overall rating   7 / 10

Competitive premiums and great customer service

Suncorp has provided me a very competitive loan with little fuss and fees

Full review

Suncorp has provided me a very competitive loan with little fuss and fees

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   -1 / 10

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Stephen (NSW), reviewed almost 2 years ago

Suncorp

Suncorp Standard Variable Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Ease of use with accounts

Very good rates Easy access to accounts

Full review

Very good rates Easy access to accounts

    Price   6 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Jessica (QLD), reviewed almost 2 years ago

Suncorp

Suncorp home loan review

Overall rating   9 / 10

Good product and reliable customer service.

Customer service has been good and the product itself was the best of those I looked at.

Full review

Customer service has been good and the product itself was the best of those I looked at.

    Price   10 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Mark (QLD), reviewed almost 2 years ago

Suncorp

Suncorp Standard Variable Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

This is the people bank that you are looking for

This bank gives excellent customer service. I just wish there were more branch outlets within my new area north of Joondalup WA.

Full review

This bank gives excellent customer service. I just wish there were more branch outlets within my new area north of Joondalup WA.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   9 / 10

Less

Michael (WA), reviewed almost 2 years ago

Suncorp

Suncorp Standard Variable Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   5 / 10

Not competitive with interest rate

At the moment I have a dislike as we have been with them for a number of years and I have called them to give me a better rate. They have not been willing to budge. I am in process of getting my finances and approaching another financial...

Full review

At the moment I have a dislike as we have been with them for a number of years and I have called them to give me a better rate. They have not been willing to budge. I am in process of getting my finances and approaching another financial institution.

    Price   2 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   9 / 10

    Trust   5 / 10

Less

Maria (QLD), reviewed almost 2 years ago

Suncorp

Suncorp home loan review

Overall rating   3 / 10

Good bank but overlook facts.

We were denied a home loan as we had about $2000 tax debt. This was due to a CGT event and we opted to pay it over a period. We had more than 30% deposit. The other reason given was that we are living off our credit cards. This was again due to a...

Full review

We were denied a home loan as we had about $2000 tax debt. This was due to a CGT event and we opted to pay it over a period. We had more than 30% deposit. The other reason given was that we are living off our credit cards. This was again due to a big, single transaction of $5500 which was paid for an overseas trip. We have never paid a single dollar in interest to the credit card company since we got one 10 years back. We thought paying more tax means earning more. And if we can afford overseas trips means we have enough money. All the documents were provided including the deposits. Now Suncorp has lost a good customer for life and will lose many more.

    Price   8 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   4 / 10

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Anant (QLD), reviewed almost 2 years ago

Suncorp

Suncorp Standard Variable Home Loan Special (Owner Occupier, Principal & Interest, LVR<90%) (Home Package Plus) home loan review

Overall rating   5 / 10

Great rates but shocking service and processes.

Great low rates, but shocking service and processes. They "misplaced" all our documentation and requested we go back to our solicitor to have all the documents signed again (at our own cost). Somewhere in between they found our misplaced documents...

Full review

Great low rates, but shocking service and processes. They "misplaced" all our documentation and requested we go back to our solicitor to have all the documents signed again (at our own cost). Somewhere in between they found our misplaced documents and sent us an approval , a day after we sent our second set of documents to them. All up, the whole process took almost 3 months.

    Price   9 / 10

    Features   8 / 10

    Customer service   1 / 10

    Convenience   4 / 10

    Trust   2 / 10

Less

Jane (NSW), reviewed almost 2 years ago

Suncorp

Suncorp home loan review

Overall rating   7 / 10

Personal and individualized

Competitive - so always check and offer opportunity for improvement in product.

Full review

Competitive - so always check and offer opportunity for improvement in product.

    Price   7 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Annette (QLD), reviewed almost 2 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.54% p.a. variable

    comparison rate*

    3.56% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.54% p.a. variable
    • Comparison rate*: 3.56% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.2

    Based on 202 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Featured product

     

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required

    interest rate

    3.62% p.a. variable

    comparison rate*

    3.62% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required
    • Interest rate: 3.62% p.a. variable
    • Comparison rate*: 3.62% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $700,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    4.8

    Based on 56 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.67% p.a.

    upfront fees

    $286

    Go to site

    More info

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.67% p.a.
    • Upfront fees: $286
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 3 State Custodians home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time

    interest rate

    3.64% p.a. variable

    comparison rate*

    4.03% p.a.

    upfront fees

    $0

    Go to site

    More info

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 4.03% p.a.
    • Upfront fees: $0
    • Ongoing fees: $395.00 yearly
    • Discharge fee:
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.5

    Based on 80 Newcastle Permanent home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.65% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.65% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.1

    Based on 32 HSBC home loan reviews

    Need more information?
    Go to site

    More info

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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