Suncorp home loan reviews

Excellent service at the branch. I have recently changed banks from NAB to Suncorp and have found the rates and service far better. Bye bye NAB after 37 years! It doesn’t pay to be loyal.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Great people and good service.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

I was surprised when l swapped to Suncorp, once everything was finalised we received a $1500 bonus in our account! Wow what a surprise that was!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Suncorp online banking is ok, face to face is virtually non existent in WA.

Price   3 / 10

Features   6 / 10

Customer service   4 / 10

Convenience   5 / 10

Trust   0 / 10

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I’m really not pleased with our loan package, it was next to impossible to get hold of someone when I need to as well.

Price   3 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   7 / 10

Trust   5 / 10

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I was in severe financial hardship and all they were worried about was me selling the house to protect their interest, not to give me time to fix my situation.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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I am happy with Suncorp and the loan is flexible and I am able to put additional repayments on the loan. The loan does not have an annual fee or accounts fees. The only issue is the interest rate which is currently 3.35% which is high compared to other loans at 2.88%. I have contacted Suncorp and they won't reduce the rate so I will shop around.

Price   5 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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Likes - Great customer services. Dislikes - withdraw facilities.

Price   5 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   4 / 10

Trust   7 / 10

Less

I like Suncorp as they have friendly, knowledgable staff. Suncorp is very big on "selling" and will try and get you to sign over all your Insurances, Superannuation and any Financial Planning products you need. It can be overwhelming however if you stand firm they get that your not interested in all the add ons. No rewards program, which is good as I don't believe you need one with a home loan.

Price   8 / 10

Features   2 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Competitive rates.

Price   9 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   2 / 10

Trust   6 / 10

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Suncorp has very attractive and competitive rates and very good customer relations. Their physical presence outside of Queensland is limited but their knowledgeable online support more than compensated for the lack of branches across Australia.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Great products and very competitive mortgage interest rates.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This is a good package. It comes with no fees and offers great flexibility.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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They were very competitive and helpful. Would recommend them to others.

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Easy to use and to manage your online account online. Costs are very reasonable and accessible.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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