They've removed a lot of features. Online bank, no option for large purchases (eg bank cheques). Long customer support wait times.
Ubank have been fantastic. They are one of the highest interest rates for savings and have no fees
Not a fan bad customer service had my data stolen and money stolen from my account on more than one occasion
Really easy and good online banking, have only had 2 days where I couldn't use online banking in the past year and there was warning given out at least a week before the outage.
The interest rates are really good Update user when they have reached a goal Sets goals Explains spending patterns I would like for them to be a bit more like UpBank I dont trust that my money will be safe if there is a global crash
I have had nothing but good experiences with my bank from word go they have been very helpful when i needed them so thanks ubank i dont get atm fee or anything
Ubank are fast and efficient with any issues! Their interest rates on a savings account are very competitive also. The app is amazing, very user friendly and you can add multiple accounts in, it tells you when bills are due. It’s a great bank.
ubank has a simple product offering and a simple app, but it's pretty close to perfect for my needs. Interest rate on savings is the best without having to jump through various hoops. The app could probably be improved by adding more details to the display, but not everyone wants that.
Ubank owned by the NAB. Easy and straightforward online banking. Minimal requirements to qualify for a 5% savings interest rate. Very good supportive customer service, security protocols and information distribution.
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