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Westpac personal loan reviews

Westpac
Westpac's overall rating for personal loans

(as rated by the Mozo community)

6.9 / 10

based on 873 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from Westpac

Recent Westpac personal loan reviews

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

An exceptional bank too deal with

I have had two personal loans with Westpac and am extremely satisfied with the product and service given. On the odd occasion that I have needed a short extension on the due payment date this bank has been very understanding and happy too oblige...

Full review

I have had two personal loans with Westpac and am extremely satisfied with the product and service given. On the odd occasion that I have needed a short extension on the due payment date this bank has been very understanding and happy too oblige to my request within a reasonable timeframe. I would strongly recommend this bank to anyone who is in a financial position to obtain a loan. The staff are courteous and professional, a pleasure to deal with.

    Price   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Richard, Victoria, reviewed 6 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   2 / 10

Horrible products but staff are friendly

They sold me a dud insurance and also put me on an extremely high interest rate loan.

Full review

They sold me a dud insurance and also put me on an extremely high interest rate loan.

    Price   2 / 10

    Features   1 / 10

    Customer service   7 / 10

    Convenience   2 / 10

    Trust   1 / 10

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Dan, Queensland, reviewed 7 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   5 / 10

Not very good

I really don't like what they have to offer.

Full review

I really don't like what they have to offer.

    Price   1 / 10

    Features   0 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Brett, South Australia, reviewed 9 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   6 / 10

Good

Good. Needs better customer service.

Full review

Good. Needs better customer service.

    Price   9 / 10

    Features   9 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Agavale, Victoria, reviewed 9 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   6 / 10

The best

Good services.

Full review

Good services.

    Price   4 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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David, Queensland, reviewed 9 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Great products

They are accessible and friendly.

Full review

They are accessible and friendly.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Albert, Victoria, reviewed 10 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Great and friendly customer service

Helpful, flexible, and they work with you when your financial position changes and are unable to meet the full monthly repayment stated on the contract.

Full review

Helpful, flexible, and they work with you when your financial position changes and are unable to meet the full monthly repayment stated on the contract.

    Price   5 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   9 / 10

Less

Anna, South Australia, reviewed 10 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   7 / 10

Fair

Great flexible payment plans low fees for pensioners.

Full review

Great flexible payment plans low fees for pensioners.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   6 / 10

Less

Kerri, New South Wales, reviewed 10 months ago

Westpac

Westpac Personal Loan review

Overall rating   9 / 10

efficient and great customer service always

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Full review

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Julie, New South Wales, reviewed about 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   9 / 10

efficient and great customer service always

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Full review

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Julie, Victoria, reviewed about 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Excellent service

Overall experience was professional, accurate, simple and positive.

Full review

Overall experience was professional, accurate, simple and positive.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Melanie, Queensland, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   1 / 10

Poor

Poor

    Price   1 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Leanne, Queensland, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   9 / 10

Great

Very happy with Westpac.

Full review

Very happy with Westpac.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Pam, Western Australia, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   7 / 10

Very good

I like this service provided by Westpac

Full review

I like this service provided by Westpac

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

David, New South Wales, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Great service and advice

westpac have a'ways been helpful and honest

Full review

westpac have a'ways been helpful and honest

    Price   8 / 10

Less

Carol, Queensland, reviewed about 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Personal loan comparisons on Mozo - rates updated daily

  • OurMoneyMarket Low Rate Personal Loan (Excellent Credit) (Fixed, Unsecured)

    OurMoneyMarket Low Rate Personal Loan (Excellent Credit) (Fixed, Unsecured)

    interest rate

    8.00% p.a.

    comparison rate*

    8.21% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 8.00% would cost $36,647.51 including fees.

    • Upfront fee: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Late payment fee: $35.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Early repayment penalty: $0.00
    • Minimum loan amount: $2,001.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    • Security required: Unsecured
    • Other benefits:
    Need more information?
    Go to site

    More info

  • Symple Loans Personal Loan (Variable, Unsecured)

    Symple Loans Personal Loan (Variable, Unsecured)

    interest rate

    5.99% p.a.to 25.99% p.a.

    comparison rate*

    7.55% p.a.to 29.2% p.a.based on $30,000
    over 5 years

    fees

    $600.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.99% would cost $35,990.67 including fees.

    • Upfront fee: $600
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Late payment fee: $35.00
    • Repayment options: Monthly
    • Early repayment penalty: $0.00
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    • Security required: Unsecured
    • Other benefits:
    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 28.69% p.a.

    comparison rate*

    7.69% p.a.to 29.55% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Late payment fee: $15.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Early repayment penalty: $0.00
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    • Security required: Unsecured
    • Other benefits:
    Need more information?
    Go to site

    More info

  • ING Unsecured Personal Loan (Fixed)

    ING Unsecured Personal Loan (Fixed)

    • A competitive fixed interest rate of 8.99% p.a. (comparison rate 9.13% p.a.).
    • Keep it simple with no monthly or annual fees.
    • Pay it off earlier, without early repayment fees

    interest rate

    8.99% p.a.

    comparison rate*

    9.13% p.a.based on $30,000
    over 5 years

    fees

    $100.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 2 to 5 years. Representative example: a 5 year $30,000 loan at 8.99% would cost $37,456.30 including fees.

    • A competitive fixed interest rate of 8.99% p.a. (comparison rate 9.13% p.a.).
    • Keep it simple with no monthly or annual fees.
    • Pay it off earlier, without early repayment fees
    • Upfront fee: $100
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Late payment fee: $20.00
    • Repayment options: Fortnightly, Monthly
    • Early repayment penalty: $0
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $30,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 5 Years
    • Security required: Unsecured
    • Other benefits: Establishment fee waived when you have an active Orange Everyday at the time of application or request to open an Orange Everyday account with your ING Personal Loan to receive loan funds.
    Overall rating

    7.7

    Based on 6 ING personal loan reviews

    Need more information?
    Go to site

    More info

  • Heritage Bank Low Rate Secured Personal Loan (Variable)

    Heritage Bank Low Rate Secured Personal Loan (Variable)

    • Low rate of interest on your loan while still earning interest on your term deposit
    • Borrow from $5,000 up to $100,000
    • Ability to redraw additional repayment

    interest rate

    4.94% p.a.

    comparison rate*

    7.41% p.a.based on $10,000
    over 3 years

    fees

    $200.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 10 years. Representative example: a 3 year $10,000 loan at 4.94% would cost $11,159.83 including fees.

    • Low rate of interest on your loan while still earning interest on your term deposit
    • Borrow from $5,000 up to $100,000
    • Ability to redraw additional repayment
    • Upfront fee: $200
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Late payment fee: $20.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Early repayment penalty: Fees may apply
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    • Security required: Yes
    • Other benefits:
    Overall rating

    8.4

    Based on 40 Heritage Bank personal loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 210 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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