Westpac personal loan reviews

Westpac
Westpac's overall rating for personal loans

(as rated by the Mozo community)

6.9 / 10

based on 872 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from Westpac

Recent Westpac personal loan reviews

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

An exceptional bank too deal with

I have had two personal loans with Westpac and am extremely satisfied with the product and service given. On the odd occasion that I have needed a short extension on the due payment date this bank has been very understanding and happy too oblige...

Full review

I have had two personal loans with Westpac and am extremely satisfied with the product and service given. On the odd occasion that I have needed a short extension on the due payment date this bank has been very understanding and happy too oblige to my request within a reasonable timeframe. I would strongly recommend this bank to anyone who is in a financial position to obtain a loan. The staff are courteous and professional, a pleasure to deal with.

    Price   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Richard, Victoria, reviewed 7 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   5 / 10

Not very good

I really don't like what they have to offer.

Full review

I really don't like what they have to offer.

    Price   1 / 10

    Features   0 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Brett, South Australia, reviewed 14 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   6 / 10

Good

Good. Needs better customer service.

Full review

Good. Needs better customer service.

    Price   9 / 10

    Features   9 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Agavale, Victoria, reviewed 20 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   6 / 10

The best

Good services.

Full review

Good services.

    Price   4 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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David, Queensland, reviewed about 1 month ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Great products

They are accessible and friendly.

Full review

They are accessible and friendly.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Albert, Victoria, reviewed about 1 month ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Great and friendly customer service

Helpful, flexible, and they work with you when your financial position changes and are unable to meet the full monthly repayment stated on the contract.

Full review

Helpful, flexible, and they work with you when your financial position changes and are unable to meet the full monthly repayment stated on the contract.

    Price   5 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   9 / 10

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Anna, South Australia, reviewed about 2 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Fair

Great flexible payment plans low fees for pensioners.

Full review

Great flexible payment plans low fees for pensioners.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   6 / 10

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Kerri, New South Wales, reviewed 2 months ago

Westpac

Westpac personal loan review

Overall rating   9 / 10

efficient and great customer service always

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Full review

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Julie, New South Wales, reviewed 4 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

efficient and great customer service always

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Full review

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Julie, Victoria, reviewed 4 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Excellent service

Overall experience was professional, accurate, simple and positive.

Full review

Overall experience was professional, accurate, simple and positive.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Melanie, Queensland, reviewed 10 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   1 / 10

Poor

Poor

    Price   1 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   2 / 10

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Leanne, Queensland, reviewed 10 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Great

Very happy with Westpac.

Full review

Very happy with Westpac.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Pam, Western Australia, reviewed 10 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Very good

I like this service provided by Westpac

Full review

I like this service provided by Westpac

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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David, New South Wales, reviewed 10 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Great service and advice

westpac have a'ways been helpful and honest

Full review

westpac have a'ways been helpful and honest

    Price   8 / 10

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Carol, Queensland, reviewed over 1 year ago

Westpac

Westpac Car Loan (Fixed, Secured) personal loan review

Overall rating   6 / 10

Average loan

It's okay for a car loan. I think I could have got a bettter interest rate than I did

Full review

It's okay for a car loan. I think I could have got a bettter interest rate than I did

    Price   4 / 10

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Anit, Victoria, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Great customer service

My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.

Full review

My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.

    Price   6 / 10

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Yuli, New South Wales, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Dislike their interest rates and late fees

Friendly and professional but just don't agree with the interest rates and late fees.

Full review

Friendly and professional but just don't agree with the interest rates and late fees.

    Price   2 / 10

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Karen, Western Australia, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Poor customer service and high interest rates

High interest rates - high fees.

Full review

High interest rates - high fees.

    Price   0 / 10

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Fiona, South Australia, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Excellent banking service

The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay...

Full review

The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay off in full. The setup fees were also low, and it's a great option to have a line of credit available for emergencies or unexpected expenses.

    Price   10 / 10

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Andrea, Western Australia, reviewed almost 2 years ago

Westpac

Westpac personal loan review

Overall rating   3 / 10

Overall rating of 6

Westpac it okay but they could go a little easier on people trying to get a loan. With ANZ, it was much easier getting a loan than with Westpac.

Full review

Westpac it okay but they could go a little easier on people trying to get a loan. With ANZ, it was much easier getting a loan than with Westpac.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Jaycee, New South Wales, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Excellent service

Excellent service.

Full review

Excellent service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Charles, New South Wales, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   4 / 10

High interest rate

Interest rate of 0 pay back loan much and they don't give to bad credit

Full review

Interest rate of 0 pay back loan much and they don't give to bad credit

    Price   4 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   3 / 10

    Trust   3 / 10

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Joey, New South Wales, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Overall best product I've used.

I would most likely refer this product to any friends and family looking.

Full review

I would most likely refer this product to any friends and family looking.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Melanie, Victoria, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Great customer service

I have nothing but praise for the staff and how they go out of their way to help you with your inquiries. Also how they get the best deals for your loan and get it to you very quickly.

Full review

I have nothing but praise for the staff and how they go out of their way to help you with your inquiries. Also how they get the best deals for your loan and get it to you very quickly.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Paul, New South Wales, reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Great customer service

No help

Full review

No help

    Price   6 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   3 / 10

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Danny, Victoria, reviewed over 2 years ago

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Personal loan comparisons on Mozo - rates updated daily

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    8.50% p.a.to 16.99% p.a.

    comparison rate*

    9.06% p.a.to 17.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 8.50% would cost $37,379.76 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    6.4

    Based on 19 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)

    Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)

    • A Variable Rate Personal Loan giving you flexibility, a competitive interest rate and fast approval
    • Tailored rates based on your personal credit history
    • Apply online. Redraw Facility

    interest rate

    7.88% p.a.to 18.82% p.a.

    comparison rate*

    8.72% p.a.to 20.22% p.a.based on $30,000
    over 5 years

    fees

    $100.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 7.88% would cost $37,094.22 including fees.

    • A Variable Rate Personal Loan giving you flexibility, a competitive interest rate and fast approval
    • Tailored rates based on your personal credit history
    • Apply online. Redraw Facility
    • Other benefits:
    • Upfront fee: $100
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $1,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    5.9

    Based on 33 Australian Military Bank personal loan reviews

    Need more information?
    Go to site

    More info

  • ANZ Unsecured Personal Loan (Fixed)

    ANZ Unsecured Personal Loan (Fixed)

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000

    interest rate

    12.45% p.a.

    comparison rate*

    13.32% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.45% would cost $41,500.53 including fees.

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000
    • Other benefits: ANZ Loan Protection Insurance available.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $300.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.9

    Based on 1149 ANZ personal loan reviews

    Need more information?
    Go to site

    More info

  • SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees

    interest rate

    7.50% p.a.to 9.99% p.a.

    comparison rate*

    9.51% p.a.to 12.71% p.a.based on $10,000
    over 3 years

    fees

    $300.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 7.50% would cost $11,498.24 including fees.

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 3 Years
    Overall rating

    4.0

    Based on 2 SocietyOne personal loan reviews

    Need more information?
    Go to site

    More info

  • NAB Personal Loan (Variable, Unsecured)

    NAB Personal Loan (Variable, Unsecured)

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • 12.69% is the headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get

    interest rate

    12.69% p.a.to 18.69% p.a.

    comparison rate*

    13.56% p.a.to 19.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.69% would cost $41,420.45 including fees.

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • 12.69% is the headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get
    • Other benefits: Headline rate displayed above, rates start as low as 10.69% based on credit history.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $55,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.8

    Based on 831 NAB personal loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 199 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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