Westpac personal loan reviews

Westpac
Westpac's overall rating for personal loans

(as rated by the Mozo community)

6.9 / 10

based on 865 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from Westpac

Recent Westpac personal loan reviews

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Fair

Great flexible payment plans low fees for pensioners.

Full review

Great flexible payment plans low fees for pensioners.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   6 / 10

Less

Kerri, New South Wales, reviewed 5 days ago

Westpac

Westpac personal loan review

Overall rating   9 / 10

efficient and great customer service always

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Full review

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Julie, New South Wales, reviewed 2 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

efficient and great customer service always

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Full review

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Julie, Victoria, reviewed 2 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Excellent service

Overall experience was professional, accurate, simple and positive.

Full review

Overall experience was professional, accurate, simple and positive.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Melanie, Queensland, reviewed 8 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   1 / 10

Poor

Poor

    Price   1 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Leanne, Queensland, reviewed 8 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Great

Very happy with Westpac.

Full review

Very happy with Westpac.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Pam, Western Australia, reviewed 8 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Very good

I like this service provided by Westpac

Full review

I like this service provided by Westpac

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

David, New South Wales, reviewed 8 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Great service and advice

westpac have a'ways been helpful and honest

Full review

westpac have a'ways been helpful and honest

    Price   8 / 10

Less

Carol, Queensland, reviewed over 1 year ago

Westpac

Westpac Car Loan (Fixed, Secured) personal loan review

Overall rating   6 / 10

Average loan

It's okay for a car loan. I think I could have got a bettter interest rate than I did

Full review

It's okay for a car loan. I think I could have got a bettter interest rate than I did

    Price   4 / 10

Less

Anit, Victoria, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Great customer service

My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.

Full review

My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.

    Price   6 / 10

Less

Yuli, New South Wales, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Dislike their interest rates and late fees

Friendly and professional but just don't agree with the interest rates and late fees.

Full review

Friendly and professional but just don't agree with the interest rates and late fees.

    Price   2 / 10

Less

Karen, Western Australia, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Poor customer service and high interest rates

High interest rates - high fees.

Full review

High interest rates - high fees.

    Price   0 / 10

Less

Fiona, South Australia, reviewed over 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Excellent banking service

The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay...

Full review

The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay off in full. The setup fees were also low, and it's a great option to have a line of credit available for emergencies or unexpected expenses.

    Price   10 / 10

Less

Andrea, Western Australia, reviewed over 1 year ago

Westpac

Westpac personal loan review

Overall rating   3 / 10

Overall rating of 6

Westpac it okay but they could go a little easier on people trying to get a loan. With ANZ, it was much easier getting a loan than with Westpac.

Full review

Westpac it okay but they could go a little easier on people trying to get a loan. With ANZ, it was much easier getting a loan than with Westpac.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Jaycee, New South Wales, reviewed about 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Excellent service

Excellent service.

Full review

Excellent service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Charles, New South Wales, reviewed about 2 years ago

Westpac

Westpac personal loan review

Overall rating   4 / 10

High interest rate

Interest rate of 0 pay back loan much and they don't give to bad credit

Full review

Interest rate of 0 pay back loan much and they don't give to bad credit

    Price   4 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   3 / 10

    Trust   3 / 10

Less

Joey, New South Wales, reviewed about 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Overall best product I've used.

I would most likely refer this product to any friends and family looking.

Full review

I would most likely refer this product to any friends and family looking.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Melanie, Victoria, reviewed about 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Great customer service

I have nothing but praise for the staff and how they go out of their way to help you with your inquiries. Also how they get the best deals for your loan and get it to you very quickly.

Full review

I have nothing but praise for the staff and how they go out of their way to help you with your inquiries. Also how they get the best deals for your loan and get it to you very quickly.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Paul, New South Wales, reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Great customer service

No help

Full review

No help

    Price   6 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   3 / 10

Less

Danny, Victoria, reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Great Customer Experience on all levels

I have been with Westpac for nearly 15 years & I have used them for my day to day banking, personal loans, credit card, my personal savings, online & mobile banking. They have been great & I've honestly never had a problem with Westpac. Cards &...

Full review

I have been with Westpac for nearly 15 years & I have used them for my day to day banking, personal loans, credit card, my personal savings, online & mobile banking. They have been great & I've honestly never had a problem with Westpac. Cards & even replacement cards have come on time when specified & online/mobile banking is flawless. I've had many personal loans & I've never been charged for finishing the loan early. Only con I have I guess is banks still make ridiculous amounts of money but they all do so it's not just Westpac. As a whole though, my experience with Westpac has been great.

    Price   8 / 10

    Features   2 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Joshua, South Australia, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   6 / 10

Could be better

I have always loved using Westpac bank but recently they havent been so customer service focused which is disappointing.

Full review

I have always loved using Westpac bank but recently they havent been so customer service focused which is disappointing.

    Price   4 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   5 / 10

Less

Cassandra, Victoria, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   8 / 10

Easy to use internet service

Good bank to deal with

Full review

Good bank to deal with

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Kevin, Western Australia, reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

One of the better banks

Always professional and helpful at Wespac

Full review

Always professional and helpful at Wespac

    Price   7 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Kathryn, Queensland, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   9 / 10

Great, friendly service at competitive rates

Great service at competitive rates

Full review

Great service at competitive rates

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Sue, Queensland, reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Best personal loan

I love this product because it gives me the flexibility of taking cash out when and if I need it and I only get charged interest on the amount I have actually taken out.

Full review

I love this product because it gives me the flexibility of taking cash out when and if I need it and I only get charged interest on the amount I have actually taken out.

    Price   10 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Samantha, New South Wales, reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Personal loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    Australian Military Bank Unsecured Personal Loan - Excellent Credit (Fixed)

    Australian Military Bank Unsecured Personal Loan - Excellent Credit (Fixed)

    • A Fixed Rate Personal Loan gives you the peace of mind in knowing what your repayments will be for the life of your loan
    • Tailored rates based on your personal credit history
    • Apply Online. No penalty for early repayment

    interest rate

    7.93% p.a.to 18.87% p.a.

    comparison rate*

    8.77% p.a.to 20.27% p.a.based on $30,000
    over 5 years

    fees

    $100.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 7.93% would cost $37,137.24 including fees.

    • A Fixed Rate Personal Loan gives you the peace of mind in knowing what your repayments will be for the life of your loan
    • Tailored rates based on your personal credit history
    • Apply Online. No penalty for early repayment
    • Other benefits:
    • Upfront fee: $100
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $1,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    5.9

    Based on 33 Australian Military Bank personal loan reviews

    Need more information?
    Go to site

    More info

  • SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees

    interest rate

    7.50% p.a.to 9.99% p.a.

    comparison rate*

    9.51% p.a.to 12.71% p.a.based on $10,000
    over 3 years

    fees

    $300.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 7.50% would cost $11,498.24 including fees.

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 3 Years
    Overall rating

    4.0

    Based on 2 SocietyOne personal loan reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Lifestyle Personal Loan (Variable, Unsecured)

    Bank Australia Lifestyle Personal Loan (Variable, Unsecured)

    • Additional payments accepted
    • No early exit fees
    • Experts Choice Winner 2017 - Australia's Best Bank

    interest rate

    11.89% p.a.

    comparison rate*

    12.94% p.a.based on $10,000
    over 3 years

    fees

    $150.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 10 years. Representative example: a 3 year $10,000 loan at 11.89% would cost $12,088.25 including fees.

    • Additional payments accepted
    • No early exit fees
    • Experts Choice Winner 2017 - Australia's Best Bank
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $1,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    7.6

    Based on 15 Bank Australia personal loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    9.50% p.a.to 15.99% p.a.

    comparison rate*

    10.06% p.a.to 16.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 9.50% would cost $38,253.35 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    6.4

    Based on 19 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • ANZ Unsecured Personal Loan (Fixed)

    ANZ Unsecured Personal Loan (Fixed)

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000

    interest rate

    10.99% p.a.

    comparison rate*

    11.87% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 10.99% would cost $40,177.39 including fees.

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000
    • Other benefits: ANZ Loan Protection Insurance available.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $300.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.9

    Based on 1143 ANZ personal loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 202 personal loans in the Mozo comparison engine.

Compare more personal loans

Look for a specific type of personal loan:

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Back to top