Westpac personal loan reviews

Westpac
Westpac's overall rating for personal loans

(as rated by the Mozo community)

7.1 / 10

based on 305 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from Westpac

Recent Westpac personal loan reviews

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

efficient and great customer service always

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Full review

This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Julie (VIC), reviewed 4 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Excellent service

Overall experience was professional, accurate, simple and positive.

Full review

Overall experience was professional, accurate, simple and positive.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Melanie (QLD), reviewed 4 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   1 / 10

Poor

Poor

    Price   1 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Leanne (QLD), reviewed 4 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Great

Very happy with Westpac.

Full review

Very happy with Westpac.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Pam (WA), reviewed 4 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Very good

I like this service provided by Westpac

Full review

I like this service provided by Westpac

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

David (NSW), reviewed 4 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Great customer service

My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.

Full review

My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Yuli (NSW), reviewed 12 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Excellent banking service

The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay...

Full review

The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay off in full. The setup fees were also low, and it's a great option to have a line of credit available for emergencies or unexpected expenses.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Andrea (WA), reviewed over 1 year ago

Westpac

Westpac personal loan review

Overall rating   3 / 10

Overall rating of 6

Westpac it okay but they could go a little easier on people trying to get a loan. With ANZ, it was much easier getting a loan than with Westpac.

Full review

Westpac it okay but they could go a little easier on people trying to get a loan. With ANZ, it was much easier getting a loan than with Westpac.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Jaycee (NSW), reviewed almost 2 years ago

Westpac

Westpac personal loan review

Overall rating   4 / 10

High interest rate

Interest rate of 0 pay back loan much and they don't give to bad credit

Full review

Interest rate of 0 pay back loan much and they don't give to bad credit

    Price   4 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   3 / 10

    Trust   3 / 10

Less

Joey (NSW), reviewed almost 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Overall best product I've used.

I would most likely refer this product to any friends and family looking.

Full review

I would most likely refer this product to any friends and family looking.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Melanie (VIC), reviewed almost 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Great customer service

I have nothing but praise for the staff and how they go out of their way to help you with your inquiries. Also how they get the best deals for your loan and get it to you very quickly.

Full review

I have nothing but praise for the staff and how they go out of their way to help you with your inquiries. Also how they get the best deals for your loan and get it to you very quickly.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Paul (NSW), reviewed about 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Great customer service

No help

Full review

No help

    Price   6 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   3 / 10

Less

Danny (VIC), reviewed about 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Great Customer Experience on all levels

I have been with Westpac for nearly 15 years & I have used them for my day to day banking, personal loans, credit card, my personal savings, online & mobile banking. They have been great & I've honestly never had a problem with Westpac. Cards &...

Full review

I have been with Westpac for nearly 15 years & I have used them for my day to day banking, personal loans, credit card, my personal savings, online & mobile banking. They have been great & I've honestly never had a problem with Westpac. Cards & even replacement cards have come on time when specified & online/mobile banking is flawless. I've had many personal loans & I've never been charged for finishing the loan early. Only con I have I guess is banks still make ridiculous amounts of money but they all do so it's not just Westpac. As a whole though, my experience with Westpac has been great.

    Price   8 / 10

    Features   2 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Joshua (SA), reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   6 / 10

Could be better

I have always loved using Westpac bank but recently they havent been so customer service focused which is disappointing.

Full review

I have always loved using Westpac bank but recently they havent been so customer service focused which is disappointing.

    Price   4 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   5 / 10

Less

Cassandra (VIC), reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   8 / 10

Easy to use internet service

Good bank to deal with

Full review

Good bank to deal with

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Kevin (WA), reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

One of the better banks

Always professional and helpful at Wespac

Full review

Always professional and helpful at Wespac

    Price   7 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Kathryn (QLD), reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   9 / 10

Great, friendly service at competitive rates

Great service at competitive rates

Full review

Great service at competitive rates

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Sue (QLD), reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Best personal loan

I love this product because it gives me the flexibility of taking cash out when and if I need it and I only get charged interest on the amount I have actually taken out.

Full review

I love this product because it gives me the flexibility of taking cash out when and if I need it and I only get charged interest on the amount I have actually taken out.

    Price   10 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Samantha (NSW), reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

They make you feel important

Ladies at branch are wonderful. Welcoming and friendly.

Full review

Ladies at branch are wonderful. Welcoming and friendly.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jessica (QLD), reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   8 / 10

Great service to people in remote areas

Westpac has always given good steady service

Full review

Westpac has always given good steady service

    Price   8 / 10

    Features   4 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   7 / 10

Less

Nancy (QLD), reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   0 / 10

Never again

Long term customer. No help when needed

Full review

Long term customer. No help when needed

    Price   0 / 10

    Features   2 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   -1 / 10

Less

Trevor (VIC), reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   10 / 10

Recommended

I'm really happy with Westpac and I always recommend this bank to anyone I know!

Full review

I'm really happy with Westpac and I always recommend this bank to anyone I know!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Fatemeh (VIC), reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Good product, no hassles

I thought it was straight forward getting the loan, happened quickly and easy to keep on top of

Full review

I thought it was straight forward getting the loan, happened quickly and easy to keep on top of

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

James (NSW), reviewed over 2 years ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   5 / 10

All good no complaints so far.

I'm ok with the Westpac, I find that they are good to bank with - no complaints here.

Full review

I'm ok with the Westpac, I find that they are good to bank with - no complaints here.

    Price   10 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jaylene (WA), reviewed over 2 years ago

Westpac

Westpac personal loan review

Overall rating   8 / 10

Happy with service and rates.

Happy with service.

Full review

Happy with service.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Lisa (WA), reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Personal loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 26.95% p.a.

    comparison rate*

    7.69% p.a.to 28.21% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Other benefits:
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    9.50% p.a.to 15.99% p.a.

    comparison rate*

    10.06% p.a.to 16.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 9.50% would cost $38,253.35 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    7.0

    Based on 4 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    MoneyPlace Unsecured Personal Loan - Excellent Credit Rating (Fixed)

    MoneyPlace Unsecured Personal Loan - Excellent Credit Rating (Fixed)

    • No hidden fees, no monthly fees
    • Some customers will receive a special $0 establishment fee
    • 100% Online, apply in minutes

    interest rate

    7.65% p.a.to 21.00% p.a.

    comparison rate*

    7.65% p.a.to 23.5% p.a.based on $30,000
    over 5 years

    fees

    $0.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 7.65% would cost $36,196.75 including fees.

    • No hidden fees, no monthly fees
    • Some customers will receive a special $0 establishment fee
    • 100% Online, apply in minutes
    • Other benefits:
    • Upfront fee: $0
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $45,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Featured product

     

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed over 5 years)

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed over 5 years)

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees

    interest rate

    8.35% p.a.to 11.40% p.a.

    comparison rate*

    9.61% p.a.to 13.13% p.a.based on $30,000
    over 5 years

    fees

    $300.00upfront
    and
    $0.00/month

    Go to site

    More info

    5 year term only. Representative example: a 5 year $30,000 loan at 8.35% would cost $37,099.76 including fees.

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 5 Years
    • Maximum loan term: 5 Years
    Overall rating

    0.0

    Based on 1 SocietyOne personal loan reviews

    Need more information?
    Go to site

    More info

  • Wisr Unsecured Personal Loan (Fixed)

    Wisr Unsecured Personal Loan (Fixed)

    • Low personalised rates, for borrowers with excellent credit
    • Borrow between $5,000-$35,000
    • Easy online application - Get a response in minutes

    interest rate

    8.50% p.a.to 19.95% p.a.

    comparison rate*

    9.36% p.a.to 20.91% p.a.based on $30,000
    over 5 years

    fees

    $595.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 8.50% would cost $37,524.76 including fees.

    • Low personalised rates, for borrowers with excellent credit
    • Borrow between $5,000-$35,000
    • Easy online application - Get a response in minutes
    • Other benefits:
    • Upfront fee: $595
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

Want more? Compare all 195 personal loans in the Mozo comparison engine.

Compare more personal loans

Look for a specific type of personal loan:

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Back to top