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Westpac personal loan reviews

Westpac
Westpac's overall rating for personal loans

(as rated by the Mozo community)

6.9 / 10

based on 884 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from Westpac

Recent Westpac personal loan reviews

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   8 / 10

Quick response time.

I like the fact that I could apply online and have an immediate response.

Full review

I like the fact that I could apply online and have an immediate response.

    Price   3 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   7 / 10

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Sylvia, Western Australia, reviewed 3 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Easy process online.

I did a personal loan online and it only took 15 minutes. It was very easy process and had my funds in 24 hours.

Full review

I did a personal loan online and it only took 15 minutes. It was very easy process and had my funds in 24 hours.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Lara, Western Australia, reviewed 10 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   5 / 10

Good customer service in branch.

Friendly staff. I don't like that they are inflexible. I also don't like their recent scandal with money laundering.

Full review

Friendly staff. I don't like that they are inflexible. I also don't like their recent scandal with money laundering.

    Features   5 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   2 / 10

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Frances, Queensland, reviewed 14 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   3 / 10

Stay away or do serious research.

High interest, high fee.

Full review

High interest, high fee.

    Price   1 / 10

    Features   2 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   4 / 10

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Gareth, Queensland, reviewed 21 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Happy customer.

Easy, convenient, great service.

Full review

Easy, convenient, great service.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Cathy, Queensland, reviewed 26 days ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   7 / 10

Fast.

Fast and easy application process and because I am an existing customer the money was in my account within 2 hours of my online application.

Full review

Fast and easy application process and because I am an existing customer the money was in my account within 2 hours of my online application.

    Price   7 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Elizabeth, Queensland, reviewed about 1 month ago

Westpac

Westpac Personal Loan review

Overall rating   6 / 10

Average.

Competitive interest rates.

Full review

Competitive interest rates.

    Price   8 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Paul, New South Wales, reviewed about 1 month ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Westpac no.1

The Personal Loan is very easy, especially if you have used them before, as long as you keep up with your monthly payments.

Full review

The Personal Loan is very easy, especially if you have used them before, as long as you keep up with your monthly payments.

    Price   9 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Vahine, New South Wales, reviewed about 1 month ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   9 / 10

Good customer service.

I believe Westpac has more pros then cons. Their customer service is always good, fees are low and online banking is good. Overall service and products are good.

Full review

I believe Westpac has more pros then cons. Their customer service is always good, fees are low and online banking is good. Overall service and products are good.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Kmia, Queensland, reviewed about 2 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

Easy to set up

It was easy to set up and to organise online. Good visibility and options.

Full review

It was easy to set up and to organise online. Good visibility and options.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Steven, South Australia, reviewed about 2 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   8 / 10

I recommend Westpac

My local branch are very friendly and helpful.

Full review

My local branch are very friendly and helpful.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Tracie, Queensland, reviewed 2 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   10 / 10

An exceptional bank too deal with

I have had two personal loans with Westpac and am extremely satisfied with the product and service given. On the odd occasion that I have needed a short extension on the due payment date this bank has been very understanding and happy too oblige...

Full review

I have had two personal loans with Westpac and am extremely satisfied with the product and service given. On the odd occasion that I have needed a short extension on the due payment date this bank has been very understanding and happy too oblige to my request within a reasonable timeframe. I would strongly recommend this bank to anyone who is in a financial position to obtain a loan. The staff are courteous and professional, a pleasure to deal with.

    Price   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Richard, Victoria, reviewed 9 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   2 / 10

Horrible products but staff are friendly

They sold me a dud insurance and also put me on an extremely high interest rate loan.

Full review

They sold me a dud insurance and also put me on an extremely high interest rate loan.

    Price   2 / 10

    Features   1 / 10

    Customer service   7 / 10

    Convenience   2 / 10

    Trust   1 / 10

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Dan, Queensland, reviewed 11 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   5 / 10

Not very good

I really don't like what they have to offer.

Full review

I really don't like what they have to offer.

    Price   1 / 10

    Features   0 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Brett, South Australia, reviewed about 1 year ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Personal Loan review

Overall rating   6 / 10

Good

Good. Needs better customer service.

Full review

Good. Needs better customer service.

    Price   9 / 10

    Features   9 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Agavale, Victoria, reviewed about 1 year ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Personal loan comparisons on Mozo - rates updated daily

  • Symple Loans Personal Loan (Variable, Unsecured)

    Symple Loans Personal Loan (Variable, Unsecured)

    interest rate

    5.75% p.a.to 19.99% p.a.

    comparison rate*

    6.89% p.a.to 23.07% p.a.based on $30,000
    over 5 years

    fees

    $300.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.75% would cost $35,490.18 including fees.

    • Interest rate: 5.75% p.a.to 19.99% p.a.
    • Comparison rate*: 6.89% p.a.to 23.07% p.a.based on $30,000
      over 5 years
    • Upfront fee: $300
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Late payment fee: $35.00
    • Repayment options: Monthly
    • Early repayment penalty: $0.00
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    • Security required: Unsecured
    • Other benefits:
    Need more information?
    Go to site

    More info

  • Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 28.69% p.a.

    comparison rate*

    7.69% p.a.to 29.55% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Interest rate: 6.99% p.a.to 28.69% p.a.
    • Comparison rate*: 7.69% p.a.to 29.55% p.a.based on $30,000
      over 5 years
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Late payment fee: $15.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Early repayment penalty: $0.00
    • Minimum loan amount: $2,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    • Security required: Unsecured
    • Other benefits: Application fee is $200 for loans under $5,000.
    Overall rating

    8.3

    Based on 4 Harmoney personal loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Latitude Low Rate Personal Loan (Fixed, Secured)

    Latitude Low Rate Personal Loan (Fixed, Secured)

    • Available to new Latitude personal loan customers only
    • Applicants must be mortgage holders or homeowners
    • Applicants need an excellent credit score to apply

    interest rate

    9.99% p.a.

    comparison rate*

    11.22% p.a.based on $30,000
    over 5 years

    fees

    $250.00upfront
    and
    $13.00/month

    Go to site

    More info

    Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 9.99% would cost $39,265.82 including fees.

    • Available to new Latitude personal loan customers only
    • Applicants must be mortgage holders or homeowners
    • Applicants need an excellent credit score to apply
    • Interest rate: 9.99% p.a.
    • Comparison rate*: 11.22% p.a.based on $30,000
      over 5 years
    • Upfront fee: $250
    • Monthly fee: $13.00
    • Exit fee: $0.00
    • Late payment fee: $35.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Early repayment penalty: $300 in first half of loan, $0 in second half.
    • Minimum loan amount: $20,000.00
    • Maximum loan amount:
    • Minimum loan term: 2 Years
    • Maximum loan term: 7 Years
    • Security required: Residential Property, Various, Vehicle
    • Other benefits:
    Overall rating

    4.7

    Based on 191 Latitude personal loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    RateSetter Unsecured Personal Loan (Variable)

    RateSetter Unsecured Personal Loan (Variable)

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees

    interest rate

    6.89% p.a.

    comparison rate*

    8.89% p.a.based on $10,000
    over 3 years

    fees

    $299.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 6.89% would cost $11,396.66 including fees.

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees
    • Interest rate: 6.89% p.a.
    • Comparison rate*: 8.89% p.a.based on $10,000
      over 3 years
    • Upfront fee: $299
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Late payment fee: $30.00
    • Repayment options: Monthly
    • Early repayment penalty: $0.00
    • Minimum loan amount: $2,001.00
    • Maximum loan amount: $45,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    • Security required: Unsecured
    • Other benefits:
    Overall rating

    5.0

    Based on 1 RateSetter personal loan reviews

    Need more information?
    Go to site

    More info

  • OurMoneyMarket Low Rate Personal Loan (Excellent Credit) (Fixed, Unsecured)

    OurMoneyMarket Low Rate Personal Loan (Excellent Credit) (Fixed, Unsecured)

    interest rate

    8.00% p.a.

    comparison rate*

    8.21% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 8.00% would cost $36,647.51 including fees.

    • Interest rate: 8.00% p.a.
    • Comparison rate*: 8.21% p.a.based on $30,000
      over 5 years
    • Upfront fee: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Late payment fee: $35.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Early repayment penalty: $0.00
    • Minimum loan amount: $2,001.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    • Security required: Unsecured
    • Other benefits:
    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 220 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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