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Westpac Savings account customer reviews

Overall rating
7.4/10
Price
6.6/10
Features
6.2/10
Customer service
7.5/10
Convenience
7.9/10
Trust
7.5/10
Based on 5017 Westpac savings account reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Featured savings account from Westpac

Life - 18-29 years old

Maximum rate
5.20% p.a. (for $0 to $30,000)
standard interest rate
1.85% p.a.(for $0 and over)
Govt Deposit Guarantee
Yes up to $250,000

Make 5 eligible card purchases per month with a linked Westpac Choice account, make one deposit and grow the balance each month.

Promoted

Recent Westpac savings account customer reviews

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  • Westpac eSaver

    Not what I expected but they have no morals

    I find it hard to say anything good about westpacs customer ethics especially the refund policy contradicts itself by the way they handled cyber fraud attack on my account loosing at least 30.000 over a few months when I brought it to their attention they claim to refund all of it on the website bit different when it happens they refused to look at it professionally trued to blame me for allowing such things belittled me to the point I didn't want to continue with. My dispute they had alot more to do with it than I'll ever find out I asurethst much disgusted completely and still no rectification on my account just gotta sit around bieng poor and homeless thanks Westpac booooo

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    Rodney, New South Wales, reviewed 4 days ago
  • Westpac Savings Account

    They are understanding

    They treat you with respect

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    Vicki, Australian Capital Territory, reviewed 24 days ago
  • Westpac Savings Account

    Best savings accounts amongst the major banks in o

    Very competitive interest rates in savings account amongst the major banks

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    Christina, New South Wales, reviewed 24 days ago
  • Westpac Life - 18-29 years old

    Really Good Bank

    Incredibly helpful, friendly staff, and an easy to use app

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    Josh, Western Australia, reviewed 24 days ago
  • Westpac Bump Savings (under 12)

    To hard to get to for the elderly

    They are inconvenient hard to get too

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    Vicki, Australian Capital Territory, reviewed about 2 months ago
  • Westpac Life

    .

    I just like it

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    Dannielle, Western Australia, reviewed about 1 month ago
  • Westpac eSaver

    Excellent bank to bank with Westpac thanks

    We have been with Westpac for a few decades now and have found them to service our needs when it comes to banking asking for a car loan as we have an excellent credit rating with them. Also in the matter when unauthorised money has been taken out by bad people and no fault of our own bank Fraud. Westpac are very helpful,

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    Lois, Western Australia, reviewed about 2 months ago
  • Westpac eSaver

    Useful for allocating funds for short term needs.

    Useful for allocating funds for short term needs.

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    Leanna, Western Australia, reviewed about 2 months ago
  • Westpac Savings Account

    Cool old school bank

    It's a very great and safe bank

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    Sanders, Victoria, reviewed about 1 month ago
  • Westpac Life

    I love Wespac

    I have never had a problem with Westpac bank, the rates and fees are reasonable and the service, both on the phone and in person, is exceptional. Like with all banks I would say do your research, and if Westpac is right for you, go for it! It's right for me.

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    Jackie, Queensland, reviewed 3 months ago
  • Westpac Savings Account

    Westpac is a decent, secure bank with personality.

    Westpac value their customers and provide support, listening and engagement, feedback and security.

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    Emma, New South Wales, reviewed about 2 months ago
  • Westpac eSaver

    Does Westpac care about their everyday customers?

    I've been with Westpac since the 90s and they used to be a fairer and decent back with good customer service. These days the customer service is mostly outsourced to another country which makes not difficult to have someone understand when questions need to be answered or when support is required. Their communication has become appalling, not providing updates to key information such as suspicious transactions made on personal accounts or they flag normal activity as suspicious and causing accounts not only with myself but others to be put on hold. They have got some decent savings account which I have two with Westpac. But their annual fees are quite expensive. Interest rates could be more competitive given the increasing cost of living. Security with Westpac's app and emails are good and educational to keep people aware of any fraud emails that may float about. But that is far as it goes with communication with them. They definitely need to improve with their customer service, keep customers in the loop via app, email, text or phone calls if something happens to one's account. They should offer better interest rates, zero fees and more flexible options for all working class Aussies.

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    Antony, New South Wales, reviewed 6 months ago
  • Westpac eSaver

    It is a very trustworthy and flexible sustainWestp

    They are a very well known and highly numbered in members big banks in Australia. They are the main banks that most Australian businesses uses in terms of business finance management. The Westpac bank also has the reputation of safely ensuring their customers information MD personal details are not jeopardize from fraudulent activity and are very efficient in delivering the best customer service and confidence in banking with one of the four major big banks that this country is proud to be a part of.... So Am I in the sense of highly recommending this particular bank- WESTPAC AUSTRALIA BANK™ to all of my family and friends. I have the utmost respect and Trust that this bank and it's services in their resource of handling Ur savings, investments and further financial services & features provided which separates them fr the rest.

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    Zenaida, Victoria, reviewed 6 months ago
  • Westpac Life

    Not a bank I can rely on

    Yea Westpac are not been good for me because of insurance fraud yes I have been a victim of online fraud but my device has well the chip in it had been cloned and following their instructions yea seems to be a victimised by this bank for trying to claim against it and yea insurance fraud affects there is no secure way of preventing this happening doing the right thing seemed to created a bank I cannot trust or rely on when these kind of situations happen yea I didn't understand they haven't hacked my phone they have s clone of it and yea what can I do asked them to change everything all the numbers it's glitched my account that's why I know the device was stolen but given back on the pretext it was a mistake

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    Laurence, Victoria, reviewed 7 months ago
  • Westpac eSaver

    they need more work more sufficent and reliable

    customer service is excellent

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    Less
    Helen, New South Wales, reviewed 7 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Savings account comparisons on Mozo - rates updated daily

    • Savings Account

      Maximum rate
      5.35% p.a. (for $0 to $250,000)
      standard interest rate
      4.75% p.a.(for $0 to $1,000,000)
      Govt Deposit Guarantee
      Yes up to $250,000

      Bonus variable rate is available for the first 4 months.

      Promoted
    • Savings Maximiser

      Maximum rate
      5.50% p.a. (for $0 to $100,000)
      standard interest rate
      0.55% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Deposit $1,000 into a personal ING account, make 5 eligible transactions with a linked Orange Everyday account and grow the balance each month.

      Promoted
    • MoneyMAX Account

      Maximum rate
      No Current Offer
      standard interest rate
      4.70% p.a.(for $1 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Bonus Saver

      Maximum rate
      5.00% p.a. (for $0 and over)
      standard interest rate
      1.00% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Savings Accelerator

      Maximum rate
      3.55% p.a. (for $0 to $50,000)
      standard interest rate
      2.85% p.a.(for $0 to $50,000)
      Govt Deposit Guarantee
      Yes up to $250,000

      New customers receive an introductory bonus 0.70% p.a. variable kick starter rate for the first 4 months on balances up to $500,000.

      Promoted

    Browse all 272 savings accounts in Mozo's comparison database.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.