Great customer service and knowledgeable staff.
Best interest rate in market, easy to use app and easy to transfer between transaction and savings account.
I have been a Westpac customer for over 50 years and have always had good customer service. They have always helped when needed.
Went into to the Westpac Riverton Branch today with my 13 year old son to open a savings account for him, and was helped by a who provided excellent Customer Service. He was patient, professional and friendly. My son was very comfortable with him and I certainly think he should be awarded consultant of the year. We were extremely happy with the overall service Westpac has provided once again. Keep it up!
I had a Westpac rewards saver. During Covid the bonus for saving was less than for keeping the account. In effect I was losing money and every time I wanted to take money out it cost $5. Customer service was good and phone lines were open at most times. The local branch I banked at closed so I had to travel further to a branch. I ended up closing the account and putting savings into superannuation.
Westpac is a well known bank. They are competitive with home loan rates, savings interest and credit cards. Staff are knowledgeable and friendly, always ready to assist with any problems or concerns. It is a concern that so many branches are closing. They seem to be few and far between.
I love Westpac because the staff are so friendly and they all go out of their way to help their customers the best they can.
All family’s members are with westpac. Staff in customer service is kind and helpful. Always give you suggestions.
Cons are that the bank tellers have to meet a quota of how many savings accounts they open for customers and opening more accounts aren't in your best interest
Excellent interest rate at 3% for 18-29 year olds, with fair conditions such as making at least 5 transactions per month. It is great that I only need to open one saving account and that within the app I can allocate my savings from this one account to multiple savings goals . My previous bank made me open multiple savings accounts to do this. This method is better for interests rates and makes it easier to transfer money. The customer service when setting up this account was fantastic with the rep providing as much info and explanations as possible.
the Temora branch are wonderful people always great you with a smile ,very polite happy ,easy to get on with and very helpful
I like every one of the big 4 banks, you take your chances, some are better than others, but they do need to look and update their finance products options for people who do not work etc.. as government Centrelink payments are more guaranteed that job wages now and in the future.
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Intro bonus rate of 1.50% for first 3 months, reverting to 1.20% after. Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
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