The interest rate is terrible. I do like the banking app though, it is easy to use. I have been with Westpac for over 18 years and no special offers or bonus. Considering it is a big bank, they could offer a little more for their customers.
Westpac has a fantastic customer service that is available. Talking on the phone is not frustrating and it is easy as they solve my problems as fast as possible.
I have only great things to say about Westpac great staff and services. Excellent rates, competitive yet outstanding. I'd have noticed an issue with the credit debit cards when using pay pass. The Westpac cards have issues being read by EFTPOS machines. This happens all the time and I have discussed with staff of these businesses and other card users they're also having issues and from what I'm hearing from others it's the Westpac and Commonwealth Bank cards that are having issues. I've had people say it's the chip, it's smaller than other cards, but who knows what it actually is? But it's something that I'm hearing a lot as well as having these issues myself. I get told to insert or swipe card after three pay pass attempts. I've ordered a new card thinking I needed one but still same thing everyday.
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
No withdrawals in the month. Bonus rate for first 4 months, reverting to 0.05% rate after*
Make 5 or more successful card purchases per calendar month using your Up debit card and digital wallets (ATM transactions excluded).
Bonus rate for the first 4 months from account opening
Increase balance by at least $300 in the month
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.