Westpac Term deposit reviews
Overall rating
7.5/10
Price
7.0/10
Features
6.4/10
Customer service
7.7/10
Convenience
8.0/10
Trust
7.8/10
Based on 360 reviews as rated by the Mozo community.
Good customer service from local branch manager.
Poor interest rates hardly worth it when you take inflation into account.
The branch staff are friendly and keen to provide top service. I have a substantial amount on a term deposit which recently matured. To help me, the branch manager referred the matter to the appropriate person in Head Office seeking a better interest rate than that advertised. As a result I was offered a rate 0.3% above the advertised rate for a 12 month term.
They contacted me to change accounts so I can receive a better return.
I always have to ask to get the best rate. They never offer it.
Long time customers and have had no problems, they've always kept me informed.
Long time customers and have had no problems, they've always kept me informed.
Not only is the Bank greedy to the ninth degree, the particular branch I deal with is ignorant for being too gutless to answer my correspondence (a formal letter not an email).
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