Westpac term deposit reviews

Westpac is excellent.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Seamless banking between accounts.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   7 / 10

Less

Always looked after us

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very competitive interest rates, staff are always friendly and willing help!

Price   9 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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Great services, extremely pleased.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Rates are up to date and competitive with other banks.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Interest rates are terrible and staff seem to be not well informed of options.

Price   0 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   7 / 10

Trust   8 / 10

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I love this bank. I just wanted to be offered a higher interest rate.

Price   4 / 10

Features   4 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   6 / 10

Less

Bank is a necessary evil but I have a financial adviser there whom I would recommend. Check personal need and suitability - interest rates and returns - Westpac compares favourably to other 3 biggies but everyone should weigh up their own needs and do the sums.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Westpac is reliable with honest investment advisor and planner.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Have never had any problems with the Bank and this product. Was assisted by staff easiest and best way for me to earn money on my investment.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Because it's easy to use.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Reliable and accessible.

Price   9 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   7 / 10

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Great premium & fantastic service.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great online banking, good returns on term deposit account.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Personal and long term service.

Price   7 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Poor customer services with poor rates for term deposit.

Price   0 / 10

Features   1 / 10

Customer service   0 / 10

Convenience   9 / 10

Trust   1 / 10

Less

Customer service is very good.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Recently received Term Deposit letter which had an error on it. The bank fixed error and I received a written apology within days.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I like the bank as it is located near my work.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Force of habit, have always banked with them. This is likely to change in the future, due to pushy staff and poor rates.

Price   4 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   6 / 10

Trust   6 / 10

Less

My Westpac account is in a different state but Rhiannon my Westpac adviser always rings and messages 2-3 days before and this makes it easy for me living in another state all dealing with Westpac are and have been good as I have been a customer for 40+ years so I am happy to give a good review.

Price   5 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

Less

Good customer service when inside the bank, always a long wait in line though. You need a lot of money to deposit to receive a favourable interest rate. The average wage earner struggles to prepare for the future in the way of retirement.

Price   3 / 10

Features   4 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   3 / 10

Less

I always find the help line with telephone banking efficient, thorough & polite, very professional people with a high standard of service. I don't however appreciate the lack of communication by the way of new & better refined products best to suit my needs & requirements. I also find it annoying that they offer to match competitive interest rates but I'm expect etched to do the legwork, I have money invested with them & would expect as a customer of over 35 years they should look after my interests without my constant review.

Price   3 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   6 / 10

Less

Always get the feeling that they have the best product and highest available interest at that specific time.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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