Westpac term deposit reviews

Poor interest rates hardly worth it when you take inflation into account.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The branch staff are friendly and keen to provide top service. I have a substantial amount on a term deposit which recently matured. To help me, the branch manager referred the matter to the appropriate person in Head Office seeking a better interest rate than that advertised. As a result I was offered a rate 0.3% above the advertised rate for a 12 month term.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Fast and understanding.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

They contacted me to change accounts so I can receive a better return.

Price   4 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   5 / 10

Less

Excellent interest rates.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I always have to ask to get the best rate. They never offer it.

Price   3 / 10

Features   0 / 10

Customer service   4 / 10

Convenience   3 / 10

Trust   2 / 10

Less

Very helpful staff with everything asked explained in detail.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Long time customers and have had no problems, they've always kept me informed.

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Long time customers and have had no problems, they've always kept me informed.

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Good customer service and feels right for my family.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good service

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

Less

Not only is the Bank greedy to the ninth degree, the particular branch I deal with is ignorant for being too gutless to answer my correspondence (a formal letter not an email).

Price   9 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

I am confident with the way they handle my accounts

Price   6 / 10

Less

Great bank - been with them for 50 plus years.

Price   6 / 10

Less

I was with another bank and wpac bought them out and iv been with them ever since (45yrs)

Price   10 / 10

Less