Westpac term deposit reviews

Westpac
Westpac's overall rating for term deposits

(as rated by the Mozo community)

7.3 / 10

based on 99 reviews

Price

Features

Customer service

Convenience

Trust

Featured term deposit from Westpac

Recent Westpac term deposit reviews

Westpac

Westpac term deposit review

Overall rating   10 / 10

Family bank

Good customer service and feels right for my family.

Full review

Good customer service and feels right for my family.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Carol (NSW), reviewed 4 months ago

Westpac

Westpac term deposit review

Overall rating   9 / 10

Never any problems

Long time customers and have had no problems, they've always kept me informed.

Full review

Long time customers and have had no problems, they've always kept me informed.

    Price   9 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Paul (NSW), reviewed 5 months ago

Westpac

Westpac term deposit review

Overall rating   0 / 10

Westpac should treat customers individually.

Not only is the Bank greedy to the ninth degree, the particular branch I deal with is ignorant for being too gutless to answer my correspondence (a formal letter not an email).

Full review

Not only is the Bank greedy to the ninth degree, the particular branch I deal with is ignorant for being too gutless to answer my correspondence (a formal letter not an email).

    Price   9 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Jean (NSW), reviewed 6 months ago

Westpac

Westpac term deposit review

Overall rating   9 / 10

I can do all banking online

Great bank - been with them for 50 plus years.

Full review

Great bank - been with them for 50 plus years.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Ross (QLD), reviewed about 1 year ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

Excellent

Westpac is excellent.

Full review

Westpac is excellent.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jewel (VIC), reviewed almost 2 years ago

Westpac

Westpac term deposit review

Overall rating   7 / 10

Good customer service

Seamless banking between accounts.

Full review

Seamless banking between accounts.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Diane (NSW), reviewed about 2 years ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

Very competitive and good service

Always looked after us

Full review

Always looked after us

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Helen (WA), reviewed over 2 years ago

Westpac

Westpac term deposit review

Overall rating   8 / 10

Competitive interest rates and always friendly

Very competitive interest rates, staff are always friendly and willing help!

Full review

Very competitive interest rates, staff are always friendly and willing help!

    Price   9 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Annalisa (WA), reviewed over 2 years ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

No problems with the service

Great services, extremely pleased.

Full review

Great services, extremely pleased.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ashleigh (QLD), reviewed almost 3 years ago

Westpac

Westpac term deposit review

Overall rating   9 / 10

Competitive rates -on the ball when renewals due

Rates are up to date and competitive with other banks.

Full review

Rates are up to date and competitive with other banks.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Paul (NSW), reviewed almost 3 years ago

Westpac

Westpac term deposit review

Overall rating   4 / 10

Terrible rates, staff not informed

Interest rates are terrible and staff seem to be not well informed of options.

Full review

Interest rates are terrible and staff seem to be not well informed of options.

    Price   0 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Steve (QLD), reviewed almost 3 years ago

Westpac

Westpac term deposit review

Overall rating   5 / 10

Great Customer Service

I love this bank. I just wanted to be offered a higher interest rate.

Full review

I love this bank. I just wanted to be offered a higher interest rate.

    Price   4 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Vanessa (WA), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   8 / 10

Personal service good

Bank is a necessary evil but I have a financial adviser there whom I would recommend. Check personal need and suitability - interest rates and returns - Westpac compares favourably to other 3 biggies but everyone should weigh up...

Full review

Bank is a necessary evil but I have a financial adviser there whom I would recommend. Check personal need and suitability - interest rates and returns - Westpac compares favourably to other 3 biggies but everyone should weigh up their own needs and do the sums.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Monika (VIC), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

Great customer service!!!

Westpac is reliable with honest investment advisor and planner.

Full review

Westpac is reliable with honest investment advisor and planner.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Virginia (QLD), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

Personal Customer Service

Have never had any problems with the Bank and this product. Was assisted by staff easiest and best way for me to earn money on my investment.

Full review

Have never had any problems with the Bank and this product. Was assisted by staff easiest and best way for me to earn money on my investment.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Mary (VIC), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

Trustworthy

Because it's easy to use.

Full review

Because it's easy to use.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Fiona (NSW), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   7 / 10

Reliable and accessible

Reliable and accessible.

Full review

Reliable and accessible.

    Price   9 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

Janet (NSW), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

Great

Great premium & fantastic service.

Full review

Great premium & fantastic service.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Darryl (QLD), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   9 / 10

Great customer service

Great online banking, good returns on term deposit account.

Full review

Great online banking, good returns on term deposit account.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

George (QLD), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   10 / 10

Have had same personal adviser for 10 + years

Personal and long term service.

Full review

Personal and long term service.

    Price   7 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Clive (WA), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   1 / 10

Poor customer service

Poor customer services with poor rates for term deposit.

Full review

Poor customer services with poor rates for term deposit.

    Price   0 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   9 / 10

    Trust   1 / 10

Less

Tin (VIC), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   5 / 10

OK

Customer service is very good.

Full review

Customer service is very good.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Rhonda (NSW), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   9 / 10

A bank you can trust. Has your interest at heart.

Recently received Term Deposit letter which had an error on it. The bank fixed error and I received a written apology within days.

Full review

Recently received Term Deposit letter which had an error on it. The bank fixed error and I received a written apology within days.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Doris (WA), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   8 / 10

Competitive features and great customer service

I like the bank as it is located near my work.

Full review

I like the bank as it is located near my work.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Karen (WA), reviewed about 3 years ago

Westpac

Westpac term deposit review

Overall rating   4 / 10

Security is a main concern unsure about competitor

Force of habit, have always banked with them. This is likely to change in the future, due to pushy staff and poor rates.

Full review

Force of habit, have always banked with them. This is likely to change in the future, due to pushy staff and poor rates.

    Price   4 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Judith (QLD), reviewed about 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Term deposit comparisons on Mozo - rates updated daily

  • Citi Term Deposit Special

    Citi Term Deposit Special

    • Competitive 6 month rate for new to bank funds
    • $0 Setup and account-keeping fees
    • Guaranteed interest rate

    interest rate*

    3.00% p.a.
    1 year

    Minimum deposit

    $100,000

    Go to site

    More info

    • Competitive 6 month rate for new to bank funds
    • $0 Setup and account-keeping fees
    • Guaranteed interest rate
    • Maximum deposit: $2,000,000
    • Can interest be paid to another bank?: no
    • Automatic rollover: yes
    Overall rating

    9.0

    Based on 3 Citi term deposit reviews

    Need more information?
    Go to site

    More info

  • Hunter United Term Deposit

    Hunter United Term Deposit

    • 5 month special rate, available for a limited time only
    • $5,000 minimum with deposits up to $250,000 government guaranteed
    • Interest paid upon maturity

    interest rate*

    2.75% p.a.
    5 months

    Minimum deposit

    $5,000

    Go to site

    More info

    • 5 month special rate, available for a limited time only
    • $5,000 minimum with deposits up to $250,000 government guaranteed
    • Interest paid upon maturity
    • Maximum deposit: $
    • Can interest be paid to another bank?: no
    • Automatic rollover: no
    Need more information?
    Go to site

    More info

  • Featured product

     

    CUA Term Deposit

    CUA Term Deposit

    • Choose how and when your interest is paid
    • No monthly account or application fees
    • With options ranging from one month to five years, you can choose an investment term to suit your needs.

    interest rate*

    2.80% p.a.
    6 months

    Minimum deposit

    $50,000

    Go to site

    More info

    • Choose how and when your interest is paid
    • No monthly account or application fees
    • With options ranging from one month to five years, you can choose an investment term to suit your needs.
    • Maximum deposit: $1,000,000
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Overall rating

    8.5

    Based on 15 CUA term deposit reviews

    Need more information?
    Go to site

    More info

  • Illawarra Credit Union Term Deposit Special

    Illawarra Credit Union Term Deposit Special

    • 8 Month Term Deposit special, minimum $250,000 deposits
    • Monitor and renew your term deposit online anytime, anywhere via internet banking
    • No setup or monthly fees

    interest rate*

    2.95% p.a.
    8 months

    Minimum deposit

    $250,000

    Go to site

    More info

    • 8 Month Term Deposit special, minimum $250,000 deposits
    • Monitor and renew your term deposit online anytime, anywhere via internet banking
    • No setup or monthly fees
    • Maximum deposit: $
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Need more information?
    Go to site

    More info

  • MyState Bank Online Term Deposit

    MyState Bank Online Term Deposit

    • No set-up or account keeping fees
    • Apply online in minutes
    • Deposits up to $250,000 per customer are guaranteed by the Australian Government

    interest rate*

    2.55% p.a.
    6 months

    Minimum deposit

    $5,000

    Go to site

    More info

    • No set-up or account keeping fees
    • Apply online in minutes
    • Deposits up to $250,000 per customer are guaranteed by the Australian Government
    • Maximum deposit: $5,000,000
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Overall rating

    8.9

    Based on 7 MyState Bank term deposit reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 80 term deposits in the Mozo comparison engine.

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