Only a month out from the second annual Mozo People’s Choice Awards, where we unveil the best Australian financial institutions as rated by their very own customers, we have just added car insurers to the Mozo ‘fame or shame’ list.
Mozo’s car insurance section is now bursting with the ratings and reviews of over 3,500 real customers from the Mozo community – rating Aussie car insurers on price, features, convenience, service – the whole shamozzle.
Now, for the first time, you can compare comprehensive car insurance on not only product features, like no claim discounts or choice of excess, but you’ll also see exactly what existing customers think of their policy.
Of course, with all those ratings also come rankings – the best and worst of the car insurance scene – and we’ve tallied them up for all to see. Check out the crème de la crème below…
Top 5 Car Insurers (with 30 reviews or more)
Congrats to specialist insurers Shannons, who are narrow leaders of the Australian car insurer showdown – scoring big for their “dedicated service for car enthusiasts”…
‘Pros: Easy to get to on the phone (not waiting for 1/2 hour), polite phone staff, question free claims, not bugging me every month with sales crap. Cons: A bit more expensive than the internet style insurance companies (eg: insuremyride)’ – Brenton from SA
Not far behind, Apia also scored big with their over 50s customers, whilst for the non-specialised insurers, it was great to see new players Youi and Real scoring very well. In position four, Suncorp was the first in the list of the multi-talented banking/insurance providers.
When I had an accident, YOUI were very quick in responding, the customer service person is very sympathetic and knows how to handle the situation, she was so helpful, friendly and sent me a little gift pack as I had a very traumatic experience – Michelle from VIC
We think this is a great tool for all Aussies looking for new car insurance (or just checking how their current insurers stack up against the competition). So next time that policy of yours is up for renewal, be sure to compare car insurance on Mozo.
Join the fight! Rate your bank or car insurer now to help decide the winners of the Mozo People’s Choice Awards for 2011.