7.9/10

Based on 698 loans.com.au product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

loans.com.au home loans

100% Australian owned, loans.com.au opened its doors in 2011 with a vision of “making it easier for people to own and invest in property.” It offers a winning combination of low interest rates and a commitment to excellent customer service, catering to home, investment and personal finance borrowers. 

Plus it won a 2023 Mozo Experts Choice Award for best Low Cost Home Loan.

What home loans do loans.com.au offer?

Rates and fees verified as correct at 27 May 2024. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

loans.com.au has two fixed home loans for owner occupier and investors to choose from. Terms range from 1 to 3 years, and you’ll be able to borrow between $50,000 and $1,000,000. The fixed loan offers are also packed with heaps of great features including interest only payments (up to 5 years), a split loan facility and a rate lock feature. Plus you can make extra repayments during the fixed rate period of up to $10,000 p.a. to reduce the term of your loan and total interest paid. What’s more, you won’t need to pay any ongoing service fees.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

6.49% p.a.

7.11% p.a.

$0.00

$530

6.09% p.a.

6.71% p.a.

$0.00

$530

p.a.

n/a

$0.00

$720

7.09% p.a.

7.42% p.a.

$0.00

$720

p.a.

n/a

$0.00

$720

6.69% p.a.

7.15% p.a.

$0.00

$530

6.29% p.a.

6.99% p.a.

$0.00

$530

Variable Rate Home Loans

loans.com.au's variable loans allow for extra repayments, unlimited free redraws and a choice of principal and interest or interest only payments for up to 5 years. The Variable home loan comes with the option to access an offset sub-account for an additional 0.10% in interest. This means you can offset the interest owed on your home loan by keeping funds in your offset sub-account and only drawing down when you need to.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments  

6.49% p.a.variable for 60 months and then 6.73% p.a.

6.67% p.a.

$0.00

$530

5.99% p.a.variable for 60 months and then 6.73% p.a.

6.51% p.a.

$0.00

$530

6.49% p.a.variable for 60 months and then 6.73% p.a.

6.67% p.a.

$0.00

$530

5.99% p.a.variable for 60 months and then 6.73% p.a.

6.51% p.a.

$0.00

$530

6.54% p.a.

6.56% p.a.

$0.00

$530

6.04% p.a.

6.06% p.a.

$0.00

$530

Go to site

6.44% p.a.

6.46% p.a.

$0.00

$530

6.49% p.a.variable for 60 months and then 6.73% p.a.

6.67% p.a.

$0.00

$530

6.19% p.a.variable for 60 months and then 6.73% p.a.

6.58% p.a.

$0.00

$530

6.68% p.a.

6.70% p.a.

$0.00

$530

6.28% p.a.

6.30% p.a.

$0.00

$530

6.99% p.a.

7.00% p.a.

$0.00

$720

Go to site

7.49% p.a.

7.50% p.a.

$0.00

$720

6.49% p.a.variable for 60 months and then 6.73% p.a.

6.67% p.a.

$0.00

$530

6.19% p.a.variable for 60 months and then 6.73% p.a.

6.58% p.a.

$0.00

$530

6.74% p.a.

6.76% p.a.

$0.00

$530

6.34% p.a.

6.36% p.a.

$0.00

$530

loans.com.au home loan features in a glance

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100% online

You can apply and manage your loans.com.au home loan from the comfort of your couch. Once your online application is completed, you’ll be assigned your own personal lending manager and support officer to carry you through the whole process until settlement. Easy peasy!

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No application or monthly fees

Say sayonara to any application or ongoing monthly service fees when you choose a fixed or variable rate home loan with loans.com.au.

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Visa debit card

When you apply for loans.com.au’s Offset Variable loan, you’ll be issued with a linked Visa debit card which you can use to access the funds in your offset sub-account on a 24/7 basis and wherever Visa is accepted worldwide.

Free icon

Free redraw

loans.com.au’s variable rate home loans allow for unlimited free redraws to access any additional repayments you’ve made. There is no minimum withdrawal.

How are loans.com.au home loans rated?

Mozo users have rated loans.com.au home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
loans.com.au home loans customer reviews
Overall
8.0/10
Price
8.9/10
Features
8.0/10
Customer service
7.7/10
Convenience
7.2/10
Trust
7.5/10
Based on 674 loans.com.au product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent loans.com.au home loan reviews

loans.com.au SMSF Home Loan (Variable)
Overall 8/10
Helpful Customer service

It was a smooth transition to refinance my SMSF home loan. They explained everything and customer service was helpful in the phone with queries.

Read full review

It was a smooth transition to refinance my SMSF home loan. They explained everything and customer service was helpful in the phone with queries.

Price
8/10
Features
8/10
Customer service
8/10
Convenience
8/10
Trust
8/10
Less
Jen, Victoria, reviewed 2 months ago
loans.com.au Home Loan
Overall 3/10
Very Frustrating Experience

I have taken out 8 home loans in my lifetime. Dealing with loans.com.au for my home loan was an incredibly painful experience. From the very beginning, their processes seemed to be stuck in the Stone Age. The amount of paperwork and red tape they put me through was beyond frustrating. It felt like every step of the application process was met with unnecessary obstacles and delays. I found myself constantly having to follow up and provide the same information repeatedly, which wasted valuable time and energy. Their lack of streamlined procedures only added to the mounting stress of purchasing a home. Moreover, the communication from their team was severely lacking. I often had to chase them for updates and information, and even then, their responses were vague and unhelpful. It was evident that they didn't prioritise effective communication with their clients.

Read full review

I have taken out 8 home loans in my lifetime. Dealing with loans.com.au for my home loan was an incredibly painful experience. From the very beginning, their processes seemed to be stuck in the Stone Age. The amount of paperwork and red tape they put me through was beyond frustrating. It felt like every step of the application process was met with unnecessary obstacles and delays. I found myself constantly having to follow up and provide the same information repeatedly, which wasted valuable time and energy. Their lack of streamlined procedures only added to the mounting stress of purchasing a home. Moreover, the communication from their team was severely lacking. I often had to chase them for updates and information, and even then, their responses were vague and unhelpful. It was evident that they didn't prioritise effective communication with their clients.

Price
9/10
Features
3/10
Customer service
3/10
Convenience
1/10
Trust
6/10
Less
Keith, New South Wales, reviewed 10 months ago
loans.com.au Smart Home Loan
Overall 9/10
Excels beyond expectation

We needed to re finance and our normal bank rejected us due to the area we were in, apparently ,blacklisted was the term. Loans.com were easy to approach, fast and great to deal with. Highly recommend.

Read full review

We needed to re finance and our normal bank rejected us due to the area we were in, apparently ,blacklisted was the term. Loans.com were easy to approach, fast and great to deal with. Highly recommend.

Price
10/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Deb, Queensland, reviewed 11 months ago
loans.com.au Home Loan
Overall 1/10
Look elsewhere

You can get trapped with an old loan and pay a lot more than new customers they do not do internal refinancing, they are difficult to contact and at time of writing this my online account messaging system does not work and my account details have disappeared, have been on phone and every call has been a 30 min plus wait. Sorry there are no pros, just a headache and stress.

Read full review

You can get trapped with an old loan and pay a lot more than new customers they do not do internal refinancing, they are difficult to contact and at time of writing this my online account messaging system does not work and my account details have disappeared, have been on phone and every call has been a 30 min plus wait. Sorry there are no pros, just a headache and stress.

Price
3/10
Features
4/10
Customer service
1/10
Less
Dave, Victoria, reviewed about 1 year ago
loans.com.au Smart Home Loan
Overall 1/10
What a disappointment

Impossible to contact / unless you are a new customer. Unable to contact them by phone after waiting for days after work trying to get through. Usually around thirty plus people waiting each afternoon . Never again will I get a loan through these muppets. Absolutely no customer service or care given . How can they possibly even get any repeat customers. Poor business model .

Read full review

Impossible to contact / unless you are a new customer. Unable to contact them by phone after waiting for days after work trying to get through. Usually around thirty plus people waiting each afternoon . Never again will I get a loan through these muppets. Absolutely no customer service or care given . How can they possibly even get any repeat customers. Poor business model .

Price
1/10
Features
4/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Steve, New South Wales, reviewed over 1 year ago

What do you need to apply for a loans.com.au home loan?

To apply for a loans.com.au home loan you will need to fill in an online application form. Once completed you’ll be invited to book an appointment with a lending manager to finalise your application.

Here is a checklist of what details you may need handy to successfully complete your application: 

Home loan quick links