COVID-19: Will a personal loan repayment freeze affect my credit score?

Does the idea of a repayment freeze give you chills when it comes to thinking about your credit score? This recent announcement might just help.
Banks across the country have been assisting struggling loan customers with their repayments in a number of different ways.
In fact, nearly 40 personal loan lenders on the Mozo database are currently offering personal loan relief during COVID-19, the majority of which are offering borrowers repayment freezes for up to at least 3 months.
So what does it mean for your credit score?
Earlier this month, the Australian Banking Association (ABA) announced that customers’ credit scores won’t be impacted if they need to take out a repayment deferral during these difficult times.
Not only does the decision incorporate home loan customers, but other credit product categories like personal loans and credit cards as well.
Mike Laing, chief executive and chairman of the Australian Retail Credit Association (ARCA) says there is no need for personal loan customers to worry when it comes to repayment freezes and their credit score.
“If you have been granted COVID-19 assistance from your lender, a payment pause or deferral, it won’t show as a missed payment on your credit report,” Laing says.
“Instead, the repayment history information will either be reported as 'up to date,’ or no repayment history information will be reported. Additionally, lenders will not list defaults against any consumer that has been granted assistance due to hardship resulting from COVID-19.”
He says that lenders understand the financial pressure that many people are under as a result of the coronavirus, just as they do when people are made redundant or for people that suffered as a result of the recent bushfires.
Will pauses affect the likelihood of me getting a loan later down the track?
While it’s true that repayment freezes will not be currently taken into consideration in your credit report, there are some other things to consider that may affect your chances of getting a loan.
Laing says that credit providers don’t only look at your credit score when assessing a loan application. They also consider other factors that aren’t in your credit report, such as income, expenses and your employment status.
“If you apply for credit in the future, before approving your loan, lenders will take your whole situation into consideration – not just whether you needed help with repayments during COVID-19, but also things like what your income and expenses will be going forward,” he says.
“Seeking assistance from your lender due to COVID-19 will not exclude you from applying for credit in the future. Please keep in mind that most lenders don’t just rely on a single credit score when they assess you for a loan or credit application.”
RELATED ARTICLE: COVID-19: A quick guide to getting relief on your personal loan
Want to find out more about how banks are helping customers during the pandemic? Check out coronavirus and your finances. Or if you’re on the hunt for a personal loan take a peek at the table below for some killer options.
Personal Loans 2020
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Low Rate Personal Loan
Excellent Credit, $5,000 - $75,000, or up to $100,000 for eligible purposes
interest rate
comparison rate
Monthly repayment6.57% p.a.to 8.39% p.a.7.19% p.a.to 8.75% p.a.based on $30,000
over 5 yearsCompetitive low rates for borrowers with excellent credit on 1-7 year loans from $5,000 up to $75,000 (or up to $100K for home improvements or car loans); plus free extra repayments. Winner of Mozo's Experts Choice Excellent Credit Unsecured Personal Loan 2024 and Excellent Credit Secured Personal Loan 2024 awards ^. Min. income of 25k after tax, to apply.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
CompareCompare- interest rate
- 6.57% p.a.to 8.39% p.a.
- comparison rate
- 7.19% p.a.to 8.75% p.a.based on $30,000
over 5 years
- interest rate
- 6.57% p.a.to 8.39% p.a.
- comparison rate
- 7.19% p.a.to 8.75% p.a.based on $30,000
over 5 years
- Upfront fee
- $250.00
- Monthly fee
- $0.00
- Exit fee
- $0.00
- Late payment fee
- $35.00
- Repayment options
- Weekly, Fortnightly, Monthly
- Early repayment penalty
- $0.00
- Minimum loan amount
- $5,000.00
- Maximum loan amount
- $75,000.00
- Minimum loan term
- 1 Year
- Maximum loan term
- 7 Years
- Security required
- Unsecured
- Other benefits
- Loan amounts up to $100,000 are available for vehicle purchase or home improvement purposes.
- Other restrictions
- Rate for Excellent Credit. Establishment fee varies from $250 and is based on your OurMoneyMarket loan grade and total loan amount. The fee is added to the principal amount and paid over the loan term.
Read reviews and learn more about OurMoneyMarket personal loans
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Unsecured Personal Loan
Fixed
interest rate
comparison rate
Monthly repayment6.45% p.a.to 26.95% p.a.6.45% p.a.to 26.95% p.a.based on $30,000
over 5 yearsBorrow up to $50,000 unsecured. Perfect if you earn more than $22,100 p.a. and have good to excellent credit. Multi-year winner of Mozo’s Experts Choice Unsecured Personal Loan Award, 2021, 2022, 2023 & 2024^'
Repayment terms from 2 years to 7 years. Representative example: a 5 year $30,000 loan at 6.45% would cost $35,176.93 including fees.
CompareCompare- interest rate
- 6.45% p.a.to 26.95% p.a.
- comparison rate
- 6.45% p.a.to 26.95% p.a.based on $30,000
over 5 years
- interest rate
- 6.45% p.a.to 26.95% p.a.
- comparison rate
- 6.45% p.a.to 26.95% p.a.based on $30,000
over 5 years
- Upfront fee
- $0.00
- Monthly fee
- $0.00
- Exit fee
- $0.00
- Late payment fee
- $0.00
- Repayment options
- Weekly, Fortnightly
- Early repayment penalty
- 0
- Minimum loan amount
- $5,000.00
- Maximum loan amount
- $50,000.00
- Minimum loan term
- 2 Years
- Maximum loan term
- 7 Years
- Security required
- Unsecured
- Other benefits
- -
- Other restrictions
- Rates based on borrower with excellent credit score. Maximum 3 year term for loan amounts $8,000 or less.
Read reviews and learn more about NOW Finance personal loans
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Secured Personal Loan
Fixed
interest rate
comparison rate
Monthly repayment5.90% p.a.to 19.19% p.a.6.33% p.a.to 20.77% p.a.based on $30,000
over 5 yearsCompetitive rates depending on credit score. No monthly or early repayment fees. No penalties for paying your loan off sooner. Borrow from $5,000 to $80,000. Your choice of 3, 5 or 7 year terms. You will be given the option to use a vehicle as collateral to secure your loan. One upfront fee applies.
Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.90% would cost $35,025.41 including fees.
CompareCompare- interest rate
- 5.90% p.a.to 19.19% p.a.
- comparison rate
- 6.33% p.a.to 20.77% p.a.based on $30,000
over 5 years
- interest rate
- 5.90% p.a.to 19.19% p.a.
- comparison rate
- 6.33% p.a.to 20.77% p.a.based on $30,000
over 5 years
- Upfront fee
- $310.00
- Monthly fee
- $0.00
- Exit fee
- $0.00
- Late payment fee
- $10.00
- Repayment options
- Weekly, Fortnightly, Monthly
- Early repayment penalty
- 0
- Minimum loan amount
- $5,000.00
- Maximum loan amount
- $80,000.00
- Minimum loan term
- 3 Years
- Maximum loan term
- 7 Years
- Security required
- Vehicle
- Other benefits
- -
- Other restrictions
- Interest rate and establishment fee vary according to an individuals credit history. Rates and fees shown are for an Excellent Credit borrower. Establishment fee ranges from $310 to $1,035.
Read reviews and learn more about MoneyPlace personal loans
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Debt Consolidation Loan
$5,000-$75,000
interest rate
comparison rate
Monthly repayment6.57% p.a.to 18.99% p.a.7.19% p.a.to 19.39% p.a.based on $30,000
over 5 yearsCompetitive fixed rates on loans up to $75,000 depending on your credit score. Zero monthly account keeping fees, no exit fees and no early repayment fees. Make weekly, fortnightly or monthly repayments, over 1 to 7 years managed entirely online, at any time. Fast and easy, 100% online application.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
CompareCompare- interest rate
- 6.57% p.a.to 18.99% p.a.
- comparison rate
- 7.19% p.a.to 19.39% p.a.based on $30,000
over 5 years
- interest rate
- 6.57% p.a.to 18.99% p.a.
- comparison rate
- 7.19% p.a.to 19.39% p.a.based on $30,000
over 5 years
- Upfront fee
- $250.00
- Monthly fee
- $0.00
- Exit fee
- $0.00
- Late payment fee
- $35.00
- Repayment options
- Weekly, Fortnightly, Monthly
- Early repayment penalty
- $0.00
- Minimum loan amount
- $5,000.00
- Maximum loan amount
- $75,000.00
- Minimum loan term
- 1 Year
- Maximum loan term
- 7 Years
- Security required
- Unsecured
- Other benefits
- Loan amounts up to $100,000 are available for vehicle purchase or home improvement purposes.
- Other restrictions
- Interest rates may vary depending on assessment of application. Establishment fee varies from $250 and is based on your OurMoneyMarket loan grade and total loan amount. The fee is added to the principal amount and paid over the loan term.
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Ready Credit Personal Loan - 3 Year Fixed Rate, Balance Transfer Offer
Unsecured
interest rate
comparison rate
Monthly repayment6.90% p.a.n/aEnjoy a competitive rate on the initial balance that you request to be transferred to your bank account within 3 months of approval. Choose your repayments each month above the minimum payment due. Apply online in as little as 10 minutes. Only pay interest on the amount you have used, not on your whole credit limit. A one-off establishment fee of $249. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
CompareCompare- interest rate
- 6.90% p.a.
- comparison rate
- n/a
- interest rate
- 6.90% p.a.
- comparison rate
- n/a
- Upfront fee
- $249.00
- Monthly fee
- $0.00
- Exit fee
- $0.00
- Late payment fee
- $15.00
- Repayment options
- Monthly
- Early repayment penalty
- $0.00
- Minimum loan amount
- $5,000.00
- Maximum loan amount
- $75,000.00
- Minimum loan term
- 0 Years
- Maximum loan term
- 3 Years
- Security required
- Unsecured
- Other benefits
- -
- Other restrictions
- 6.90% for 3 years on loans up to $75,000, with any unpaid amount reverting to 22.49% p.a. variable rate after three years. Application and supporting documents must be submitted by 1st August 2025 end date.
Read reviews and learn more about Citi personal loans
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Mozo experts choice awards won:
- Excellent Credit Unsecured Personal Loan - 2025
Unsecured Personal Loan
Fixed
interest rate
comparison rate
Monthly repayment6.55% p.a.to 19.99% p.a.6.55% p.a.to 21.49% p.a.based on $30,000
over 5 yearsCompetitive rates depending on credit score. No monthly or early repayment fees. No penalties for paying your loan off sooner. Borrow from $5,000 to $80,000. Your choice of 3, 5 or 7 year terms. One upfront fee applies.
Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 6.55% would cost $35,261.24 including fees.
CompareCompare- interest rate
- 6.55% p.a.to 19.99% p.a.
- comparison rate
- 6.55% p.a.to 21.49% p.a.based on $30,000
over 5 years
- interest rate
- 6.55% p.a.to 19.99% p.a.
- comparison rate
- 6.55% p.a.to 21.49% p.a.based on $30,000
over 5 years
- Upfront fee
- On Application
- Monthly fee
- $0.00
- Exit fee
- $0.00
- Late payment fee
- $10.00
- Repayment options
- Weekly, Fortnightly, Monthly
- Early repayment penalty
- $0.00
- Minimum loan amount
- $5,000.00
- Maximum loan amount
- $80,000.00
- Minimum loan term
- 3 Years
- Maximum loan term
- 7 Years
- Security required
- Unsecured
- Other benefits
- -
- Other restrictions
- Interest rate and establishment fee vary according to an individuals credit history. Rates and fees shown are for an Excellent Credit borrower. Establishment fee ranges from 0 to 5.5% of the loan amount, up to a maximum of $975.
Read reviews and learn more about MoneyPlace personal loans
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* WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
^See information about the Mozo Experts Choice Personal Loan Awards
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