COVID-19: Will a personal loan repayment freeze affect my credit score?

Does the idea of a repayment freeze give you chills when it comes to thinking about your credit score? This recent announcement might just help. 

Banks across the country have been assisting struggling loan customers with their repayments in a number of different ways. 

In fact, nearly 40 personal loan lenders on the Mozo database are currently offering personal loan relief during COVID-19, the majority of which are offering borrowers repayment freezes for up to at least 3 months. 

So what does it mean for your credit score?

Earlier this month, the Australian Banking Association (ABA) announced that customers’ credit scores won’t be impacted if they need to take out a repayment deferral during these difficult times. 

Not only does the decision incorporate home loan customers, but other credit product categories like personal loans and credit cards as well. 

Mike Laing, chief executive and chairman of the Australian Retail Credit Association (ARCA) says there is no need for personal loan customers to worry when it comes to repayment freezes and their credit score. 

“If you have been granted COVID-19 assistance from your lender, a payment pause or deferral, it won’t show as a missed payment on your credit report,” Laing says. 

“Instead, the repayment history information will either be reported as 'up to date,’ or no repayment history information will be reported. Additionally, lenders will not list defaults against any consumer that has been granted assistance due to hardship resulting from COVID-19.” 

He says that lenders understand the financial pressure that many people are under as a result of the coronavirus, just as they do when people are made redundant or for people that suffered as a result of the recent bushfires. 

Will pauses affect the likelihood of me getting a loan later down the track? 

While it’s true that repayment freezes will not be currently taken into consideration in your credit report, there are some other things to consider that may affect your chances of getting a loan. 

Laing says that credit providers don’t only look at your credit score when assessing a loan application. They also consider other factors that aren’t in your credit report, such as income, expenses and your employment status. 

“If you apply for credit in the future, before approving your loan, lenders will take your whole situation into consideration – not just whether you needed help with repayments during COVID-19, but also things like what your income and expenses will be going forward,” he says.

“Seeking assistance from your lender due to COVID-19 will not exclude you from applying for credit in the future. Please keep in mind that most lenders don’t just rely on a single credit score when they assess you for a loan or credit application.”

RELATED ARTICLE: COVID-19: A quick guide to getting relief on your personal loan 

Want to find out more about how banks are helping customers during the pandemic? Check out coronavirus and your finances. Or if you’re on the hunt for a personal loan take a peek at the table below for some killer options.

Personal Loans 2020 - last updated 4 March 2024

Search promoted personal loans below or do a full Mozo database search. Advertiser disclosure
  • Mozo Expert Choice Badge
    Unsecured Personal Loan

    Fixed

    interest rate
    comparison rate
    Monthly repayment
    6.75% p.a.to 26.95% p.a.
    6.75% p.a.to 26.95% p.a.based on $30,000
    over 5 years

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  • Unsecured Personal Loan

    Fixed

    interest rate
    comparison rate
    Monthly repayment
    5.76% p.a.to 24.03% p.a.
    6.55% p.a.to 24.98% p.a.based on $30,000
    over 5 years

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  • Express Personal Loan

    Secured

    interest rate
    comparison rate
    Monthly repayment
    14.95% p.a.to 27.95% p.a.
    29.30% p.a.to 42.8% p.a.based on $10,000
    over 3 years

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    interest rate
    comparison rate
    Monthly repayment
    5.76% p.a.to 24.03% p.a.
    6.57% p.a.to 24.99% p.a.based on $30,000
    over 5 years

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* WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

^See information about the Mozo Experts Choice Personal Loan Awards

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