COVID-19: Which lenders offer relief on personal loans?

While the news has been flooded with how the government and banks are helping small businesses and mortgage holders during COVID-19, personal loan lenders across the country are offering similar support to their customers.
The hard truth is that many Aussies have lost their jobs as a result of the pandemic.
In fact, on Monday the Australian Bureau of Statistics (ABS) released data that indicated more Australians are out of work in April than they were in March - with just 63% currently in a job compared to 66% a month ago.
And as many Aussies nestle personal debt, unemployment or a reduced income is simply another kick in the financial guts.
How have personal loan lenders responded?
Some lenders have opted to reduce interest rates, waive fees, provide flexible repayment options and even freeze loan repayments.
Bear in mind though, that in the case of frozen loan repayments, some lenders may be using ‘interest capitalisation’.
This means that while you don’t make your regular repayments for a certain amount of time, your balance still accrues interest. Then once your frozen repayment period is up you could end up facing a larger repayment and owe more in interest.
So make sure you check in with your lender to see if this is the case for your current loan.
Personal loan lenders offering coronavirus support
Currently, only some of the big banks are offering personal loan support to customers:
- NAB is allowing borrowers to apply to reduce their monthly repayment to $100 for up to 6 months, as well as allow access to a redraw facility for those that are ahead on their loan repayments.
- Westpac is providing reduced or deferred repayments to eligible borrowers (for a short period of time).
- ANZ is assisting borrowers who are ahead on their repayments by offering reduced repayments as well as a redraw facility.
- CommBank is yet to announce support for personal loan customers.
So far 35 other lenders on the Mozo database have put similar or more measures in place to assist people financially affected by coronavirus.
Here’s a full rundown of what’s on offer:
Lender | Reduced Interest | Frozen Repayments | Waived fees |
---|---|---|---|
Adelaide Bank | On new loans taken out by existing Adelaide Bank customers | Up to 6 months | Consolidation fees |
Australian Unity | x | Up to 6 months | x |
Australian Military Bank | x | Up to 6 months | x |
Auswide Bank | x | Up to 6 months | x |
Bank of Australia | x | Customers can apply for repayment pauses | x |
Bank of Queensland | x | Customers can apply for repayment pauses | x |
Bank First | x | Up to 3 months | x |
Bank of us | x | Up to 6 months | x |
BankVic | x | Up to 6 months | x |
Bendigo Bank | On new loans taken out by existing Bendigo Bank customers | Up to 6 months | Consolidation fees |
CUA | x | x | Late fees |
Endeavour Mutual Bank | x | Up to 6 months (with a 3 month checkpoint) | x |
Firefighters Mutual Bank | x | Up to 3 months | x |
Gateway Bank | x | Up to 3 months | x |
G&C Mutual Bank | Customers get 1.00% discount on normal eligible Fair Rate Loan Tier over next 6 months | Up to 3 months | x |
Health Professionals Bank | x | Up to 3 months | x |
Heritage Bank | Cut all rates by 0.25% | x | x |
HSBC | x | Up to 6 months | x |
Hume Bank | New unsecured loans available to eligible customers at secured interest rate | x | x |
ING | x | 3-6 months | x |
IMB Bank | Personal line of credit interest rate cut by 1.00% (new and existing customers) | x | x |
ME Bank | x | Up to 6 months | Late fees |
MOVE Bank | x | Up to 3 months | Establishment fees |
MyState Bank | x | Up to 6 months (with 3 month checkpoint) | x |
Newcastle Permanent | x | Up to 6 months (with 3 month checkpoint) | x |
People’s Choice Credit Union | x | Up to 6 months (with 3 month checkpoint) | x |
QBank | Car loans reduced by 0.50% per annum (if approved by 27 March) | x | x |
Qudos Bank | Automatically reduced personal/car loan rates by 0.10% for existing customers. New customers can apply for discount | Up to 6 months | Application fees on new loans |
RACQ | x | Customers can apply for repayment pauses | x |
Suncorp | x | Initial 3 months (further 3 months if required) | x |
Sydney Mutual Bank | x | Up to 6 months (with 3 month checkpoint) | x |
Teachers Mutual Bank | x | Up to 3 months | x |
UniBank | x | Up to 3 months | x |
Unity Bank | x | Initial 3 months (further 3 months if required) | x |
Warwick Credit Union | x | Up to 6 months | x |
What if my lender isn’t in the list above?
If your current lender isn’t in the list above, get in contact with them directly and see what they can offer. You never know, they may waive some fees or even grant you a repayment holiday if you meet the right criteria.
Alternatively, another way to lessen your monthly repayment if to shop around for a better rate.
So, if you aren’t receiving a competitive interest rate at the moment you may want to consider jumping ship - it may be a simple way to make it easier for you to pay your loan repayments month to month.
RELATED ARTICLE: 5 online personal loans you can apply for right from home
Personal Loans 2020 - last updated 11 December 2023
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Featured Product
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over 5 yearsOurMoneyMarket offer competitive low rates for borrowers with excellent credit on loans up to $75,000, plus free extra repayments and fee-free redraw facility. Winner of of Mozo's Experts Choice Excellent Credit Unsecured Personal Loan 2024 and Excellent Credit Secured Personal Loan 2024 awards ^.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
CompareCompare- interest rate
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- 7.19% p.a.to 8.84% p.a.based on $30,000
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- 6.57% p.a.to 8.48% p.a.
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- 7.19% p.a.to 8.84% p.a.based on $30,000
over 5 years
- Upfront fee
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Read our Mozo Review to learn more about the OurMoneyMarket Low Rate Personal Loan
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Mozo experts choice awards won:
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Unsecured Personal Loan
Fixed
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Monthly repayment6.75% p.a.to 26.95% p.a.6.75% p.a.to 26.95% p.a.based on $30,000
over 5 yearsBorrow up to $50,000 unsecured. Perfect if you earn more than $22,100 p.a. and have good to excellent credit. Multi-year winner of Mozo’s Experts Choice Unsecured Personal Loan Award, 2021, 2022, 2023 & 2024^'
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- 6.75% p.a.to 26.95% p.a.based on $30,000
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- 6.75% p.a.to 26.95% p.a.
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- 6.75% p.a.to 26.95% p.a.based on $30,000
over 5 years
- Upfront fee
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Read our Mozo Review to learn more about the NOW Finance Unsecured Personal Loan
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Unsecured Personal Loan
Fixed
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Monthly repayment5.76% p.a.to 24.03% p.a.6.55% p.a.to 24.98% p.a.based on $30,000
over 5 yearsFast, easy and 100% online, this is a low cost loan with no ongoing fees or extra repayment penalties. It's perfect for savvy borrowers with great credit. If you’re over 18 and earn above $30,000, you could qualify (other eligibility criteria may apply).
Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.
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- 6.55% p.a.to 24.98% p.a.based on $30,000
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- 5.76% p.a.to 24.03% p.a.
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- 6.55% p.a.to 24.98% p.a.based on $30,000
over 5 years
- Upfront fee
- $575.00
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Read our Mozo Review to learn more about the Harmoney Unsecured Personal Loan
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Monthly repayment6.57% p.a.6.57% p.a.based on $10,000
over 3 yearsBorrow from $5,000 to $50,000 with a Plenti Unsecured Personal Loan. Flexible loan terms of 1 - 7 years. $0 Monthly, $0 Early Repayment Fees and $0 Exit Fees. Get a rate estimate without impacting your credit score. Once approved, you could receive your funds in as little as 24hrs.
Repayment terms from 3 years to 7 years. Representative example: a 3 year $10,000 loan at 6.57% would cost $11,340.11 including fees.
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- 6.57% p.a.
- comparison rate
- 6.57% p.a.based on $10,000
over 3 years
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- 6.57% p.a.
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- 6.57% p.a.based on $10,000
over 3 years
- Upfront fee
- $295.00
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- Displayed interest rate is for customers with an exceptional credit history. Application fees vary between $0 and $295 depending on the loan amount.
Read our Mozo Review to learn more about the Plenti Personal Loan
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Debt Consolidation Loan
interest rate
comparison rate
Monthly repayment6.57% p.a.to 8.48% p.a.7.19% p.a.to 8.84% p.a.based on $30,000
over 5 yearsCompetitive fixed rates on loans up to $75,000 depending on your credit score. Zero monthly account keeping fees, no exit fees and no early repayment fees. Make weekly, fortnightly or monthly repayments, over 1 to 7 years managed entirely online, at any time. Fast and easy, 100% online application.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
CompareCompare- interest rate
- 6.57% p.a.to 8.48% p.a.
- comparison rate
- 7.19% p.a.to 8.84% p.a.based on $30,000
over 5 years
- interest rate
- 6.57% p.a.to 8.48% p.a.
- comparison rate
- 7.19% p.a.to 8.84% p.a.based on $30,000
over 5 years
- Upfront fee
- $250.00
- Monthly fee
- $0.00
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- $0.00
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- Upfront fees from $250.
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Standard Personal Loan
Fixed, Unsecured
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Monthly repayment8.99% p.a.9.35% p.a.based on $30,000
over 5 yearsHeritage Bank discounted rates for borrowers with excellent credit. Available loans starting from $5,000 to $50,000. Your choice of loan terms up to five years. Extra repayments allowed, but may incur fees.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 8.99% would cost $37,606.30 including fees.
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- 8.99% p.a.
- comparison rate
- 9.35% p.a.based on $30,000
over 5 years
- interest rate
- 8.99% p.a.
- comparison rate
- 9.35% p.a.based on $30,000
over 5 years
- Upfront fee
- $250.00
- Monthly fee
- $0.00
- Exit fee
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- $50,000.00
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- 1 Year
- Maximum loan term
- 7 Years
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- -
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Read our Mozo Review to learn more about the Heritage Bank Standard Personal Loan
Want to check out some hot personal loan offers? Take a look at the table below or head on over to our personal loan comparison tool for more sizzling options!
* WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
^See information about the Mozo Experts Choice Personal Loan Awards
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