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Bank Australia Bank account customer reviews

Overall rating
7.6/10
Price
7.3/10
Features
6.9/10
Customer service
8.1/10
Convenience
7.3/10
Trust
8.1/10
Based on 164 Bank Australia bank account reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Bank Australia bank account customer reviews

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  • Bank Australia Everyday Access

    Fair and honest

    Bank Australia has always been fair and equitable, like all you have to fight for your $ but they are responsive to feedback. My only concern is them moving from Awake to Woke.

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    Simon, Western Australia, reviewed 3 months ago
  • Bank Australia Everyday Access

    Absolutely amazing more people should join so Yeah

    Absolutely amazing I have nothing bad to say about it cause it’s that amazing

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    Taylor, Queensland, reviewed 5 months ago
  • Bank Australia Bank Account

    Just concentrate on banking.

    Products are good but wish they would just concentrate on banking. Too many other issues that have nothing to do with banking.

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    Christine, Victoria, reviewed 5 months ago
  • Bank Australia Bank Account

    Yes

    good bank

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    John, New South Wales, reviewed 5 months ago
  • Bank Australia Everyday Access

    ethical bank with great customer service.

    They vow never to invest in fossil fuels.

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    Dilja, Queensland, reviewed 7 months ago
  • Bank Australia Everyday Access

    The bank for Australians

    Best customer support I have ever experienced, great mobile app, top up savings account can't recommend enough

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    Matthew, New South Wales, reviewed 7 months ago
  • Bank Australia Bank Account

    Online reasonably user friendly

    Mostly restricted to phone or internet banking. Call centre usually answers promptly and resolves any issues. Interest rates are competitive but they may have gone a little early in phasing out personal and bank cheques

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    Ross, Victoria, reviewed 6 months ago
  • Bank Australia Everyday Access

    Pretty good overall

    Although with very few physical branches the banking seems to work well using their app

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    Dominique, Queensland, reviewed 11 months ago
  • Bank Australia Bank Account

    Good initiaves, not as many ATMS as i want

    I'm happy with the banking app, and the fact that none of the money from bank goes into fossil fuels or other harmful endeavours. I do find it frustrating that they done have many ATMS available.

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    Matt, Victoria, reviewed 12 months ago
  • Bank Australia Bank Account

    Better than some of the bigger banks

    I like this bank because they have good interest rates and good customer service. Their banking app is easy to use and they are secure. However if you are looking to take out a loan, no matter how small, it is not worth applying unless you are a homeowner.

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    Jennifer, Victoria, reviewed about 1 year ago
  • Bank Australia Everyday Access

    Invest along clear ethical guidelines

    It invests along clear ethical guidelines. I really appreciate that when compared to their competitors. If their interface was terrible, maybe I wouldn't be with them, but I've had no issues. If you want your money to be invested into renewables, conservation etc, Bank Australia are for you.

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    William, New South Wales, reviewed about 1 year ago
  • Bank Australia Bank Account

    Bank Australia has fantastic customer service

    First and foremost I am very happy with Bank Australia's customer service. I have been in to a branch of theirs a couple of times and on each occasion I was greeted by friendly staff who were able to efficiently answer my questions. Their app is easy to use and does what I need it to. Two of their branches are conveniently located for me should I need face-to-face assistance.

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    Lyndon, Victoria, reviewed about 1 year ago
  • Bank Australia Bank Account

    Bank Australia has creditable policies.

    Bank Australia, even though they have only two branches (to my knowledge) solves any problems a customer has quickly and efficiently; their rates are competitive with other similar banks and they have good environmental policies, which they spend time working on.

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    Ken, Victoria, reviewed about 1 year ago
  • Bank Australia Bank Account

    Closed all local branches

    As they have closed all my local branches, it now feels so impersonal I would have to travel over an hour to physically attend the bank which I prefer. Now no one would know Me. Thinking of changing bank due to this fact

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    Wendy, Victoria, reviewed over 1 year ago
  • Bank Australia Everyday Access

    Most ethical bank that doesn’t feel like a bank!

    Ethical banking! I never even thought about it until I moved to Bank Australia and I’m so glad I did! They’re a Certified B Corporation which means they’re of the “highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.” B corporation’s goals include reduced inequality, lower levels of poverty, a healthier environment, stronger communities, and the creation of more high quality jobs with dignity and purpose. I didn’t even know a bank could have this much positive impact… They’re also customer owned so you know they’re out for your best interests unlike many other banks. Their customer service is the best I’ve experienced. You also get to vote in their annual general meetings and everyone gets a say on how the bank is run. It’s the least “bank” feeling bank I know of and I love it.

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    Kate, Victoria, reviewed over 1 year ago
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    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.