Bank Australia bank account reviews

I would promote this bank for a number of reasons; great customer service, easy online banking. All in all I'm glad I chose to bank with Bank Australia and wouldn't think of changing banks again.

Price   2 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have banked with NAB for years now and have had no problems with them. They are a great bank.

Price   8 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Competitive and great customer service

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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I would recommend my bank to all of my friends

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The call centre is in Victoria and they are very helpful in all cases. The staff are well trained and their knowledge in all banking products is unbelievable. They help the environment with a property in Victoria. Their products are focussed on their customers needs.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Bank Australia has helped me in so many ways.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Bank Australia are ethical in their dealings and treat customers as investors in the bank.

Price   9 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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I have just recently joined this bank. I choose it for its ethical investment choices and business practices. I will eventually move all my banking to this bank. When I wanted to ask a question I could send secure mail through the website and I received a response within minutes one time and a couple of hours another time. I have used online forms for large companies before and the turn around time is usually a couple of days so I was impressed. My account has visa debit, I have unlimited ATM transactions approved by ATM's. Once I start getting enough into the account, my account keeping fee will end.

Price   10 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

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They have been very helpful in closing down account when married and opening up new accounts, always there to help.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Easy.

Price   7 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great to deal with.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Great example of a community focused bank with a personalised service.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with this group as they have grown and amalgamated through the years. I have always found them helpful and reliable and the web page is easy to navigate. There was plenty of warning of the latest name change.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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Bankwest has never let me down . Happy customer for four years.

Price   5 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Easy to deal with bank, with positive social values.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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I have been a member of the credit union for 48 years and they were excellent, but since they got much larger and changed to a bank they have started ramping up the fees. They're more interested in environmental sustainability than their shareholder members.

Price   3 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   3 / 10

Trust   2 / 10

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Bankmecu acquired a number of other banks over the past 40+ years and never introduced account keeping fees. A lot of customers stayed with the acquisitions because they were trustworthy. However last month they introduced account keeping fees to 'cull' their low turnover customers. There is no valid reason to bank with this establishment and they cannot be trusted.

Price   0 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   0 / 10

Trust   1 / 10

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Great bank to deal with.

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Bankmecu is in my opinion the best for my needs. They are very helpful at all times and no query is any trouble or problem for them and they are one a few banks that actually follow through with your query and will phone you back if they cannot answer it straight away. I would have no problem telling people that this bank is great.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with this bank for 38 years and they decided to cancel my credit card with out talking to me about it. Very disappointed in this action as there are no branched in my area to drop in and see them. Closest branch Melbourne over 2 hours drive away.

Price   7 / 10

Features   0 / 10

Customer service   3 / 10

Convenience   10 / 10

Trust   5 / 10

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I have used this bank for many years. It was ed. credit in the beginning and has grown but kept customer service and members interests paramount in their operations. I have never had any problems. There are not many things that I can say that about and mean it! Keep on doing what you are doing. I will continue my personal and business transactions with this bank into the future.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Unfortunately when I was younger my parents decided to change to this bank, so set up a new account for me as well. This was the worst decision ever! Over the past 5 years I've had nothing but headaches with this bank, balance transfers never going through, over charging my account for fees, not being recognised by papal at first and don't even get me started on their app or charges from ATMs because they are not established enough to have their own. Being part of the generation that embraced everything online and expects a bank that can keep up with basic changes MECU IS USELESS...if you are looking for a bank that can keep up with your lifestyle and actually is able to advance itself, look else where. Also the customer service is better at NAB.

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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When I first joined MECU they were known as Regional One credit Union, they were fantastic to deal with and treated you as an individual, not just another customer. In my time with them I had paid off 30k in loans. Once they became MECU, their attitude became more like that of one of the big banks. An application for a small 6k loan was refused even though my income had actually increased. Apparently I didn't fit the criteria. When I am able to find the time to research I will be looking into changing banks.

Price   4 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   8 / 10

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I have been with Bankmecu for 19 years and have maintained an account with them even when I have been overseas. They have excellent customer service. I would highly recommend them to anyone.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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