Started years ago, I think it was a co op, signed all my family members. I have always appreciated the personal service, always friendly. Unfortunately they closed the Maryborough branch which means I have to go to Castlemaine. They have changed their name too many times.
Bank Australia has always been amazing with both customer service and fees, ect. It's never too much to get assistance with all needs.
This bank has done us well for many years. Like any bank, the interest rates are low giving a very low return on your savings but it seems to be a safe and secure bank that you can trust and receive information from. They keep us well informed via email about changes, statements and what's going on with the bank, even though you may not like some of those changes or drops in interest rates that turn up unexpectedly. The card I use to withdraw money from at a Bank Australia ATM or bank, can be hard to find. There needs to be more Bank Australia banks around for the convenience of customers.
Great app and online channels. Matches or betters all the products I used to have with a Big 4 bank, from mortgage to credit card to transaction account. Only one branch in Brisbane, but how often do you need one these days? Was easy to get to and very friendly when I did need the branch for some forex transactions. Love the ethics and sustainability strategy of this co-operative bank.
I like this bank - it is not one of the big 4 and they don’t treat you like a number. They always bend over backwards to help you with any problems.
I like Bank Australia because they are an ethical and sustainable bank. Bank Australia does not lend any money to the fossil fuel industry, the logging industry, the tobacco industry, the alcohol industry, live animal export or nuclear weapons industry. With something essential such as a bank account or a loan your decision can make a big impact on climate change. Bank Australia only lends money to sustainable and ethical companies. I love that I can call them up until 8pm if I have any questions. Bank Australia offers intuitive and safe Internet Banking just like other major banks. The only negative I found is the bank account fees. If you don't receive $2,000 per month into your bank account they charge an account fee of $5. If you earn more than $2,000 per month and make this your account into which your salary is paid, then there are no bank account fees. Also, as a customer of Bank Australia you become a part-owner in Bank Australia's 927 hectare Conservation Reserve. What a great bank to be a part of!
I have been with this bank for so many years now, it's the best service that I have ever had from a bank. If you have a problem then they'll solve it for you usually that day. It saves me doing all the work.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.