Have been a customer for over 40 years and have never considered changing.
I love Bank Australia, an ethical bank you can trust. Highly recommend
A genuine customer oriented bank with excellent phone in customer service. Genuine commitment to ethical banking. Nothing to fault.
The app is easy to use, and I like how this bank is ethical in what companies they support/do business with.
I have been banking with Bank Australia for many years and have trust in them and their products. All the staff are professional and friendly. I love their online banking service. The only down side to this bank is they don't have many branches if you prefer going in to do your banking in person.
Have been with this bank for years, makes me feel safe.
Started years ago, I think it was a co op, signed all my family members. I have always appreciated the personal service, always friendly. Unfortunately they closed the Maryborough branch which means I have to go to Castlemaine. They have changed their name too many times.
Awful experiences with them. Moved all my services away from them.
Bank Australia has always been amazing with both customer service and fees, ect. It's never too much to get assistance with all needs.
This bank has done us well for many years. Like any bank, the interest rates are low giving a very low return on your savings but it seems to be a safe and secure bank that you can trust and receive information from. They keep us well informed via email about changes, statements and what's going on with the bank, even though you may not like some of those changes or drops in interest rates that turn up unexpectedly. The card I use to withdraw money from at a Bank Australia ATM or bank, can be hard to find. There needs to be more Bank Australia banks around for the convenience of customers.
Great app and online channels. Matches or betters all the products I used to have with a Big 4 bank, from mortgage to credit card to transaction account. Only one branch in Brisbane, but how often do you need one these days? Was easy to get to and very friendly when I did need the branch for some forex transactions. Love the ethics and sustainability strategy of this co-operative bank.
They are really good at everything and it is very easy to use.
Ethical and environmentally responsible bank with great customer service on the phone and online.
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