Bank Australia bank account reviews

Bank Australia
Bank Australia's overall rating for bank accounts

(as rated by the Mozo community)

7.6 / 10

based on 28 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Bank Australia

Recent Bank Australia bank account reviews

Bank Australia

Bank Australia bank account review

Overall rating   10 / 10

I love my NAB bank

I would recommend my bank to all of my friends

Full review

I would recommend my bank to all of my friends

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Monique (QLD), reviewed 7 days ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   10 / 10

Great customer service-competitive interest rates

The call centre is in Victoria and they are very helpful in all cases. The staff are well trained and their knowledge in all banking products is unbelievable. They help the environment with a property in Victoria. Their products are focussed on...

Full review

The call centre is in Victoria and they are very helpful in all cases. The staff are well trained and their knowledge in all banking products is unbelievable. They help the environment with a property in Victoria. Their products are focussed on their customers needs.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Leonard (VIC), reviewed 5 months ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   10 / 10

Good bank, would not change to another

Bank Australia has helped me in so many ways.

Full review

Bank Australia has helped me in so many ways.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Peige (VIC), reviewed 9 months ago

Bank Australia

Bank Australia bank account review

Overall rating   9 / 10

Simple and comfortable banking

Bank Australia are ethical in their dealings and treat customers as investors in the bank.

Full review

Bank Australia are ethical in their dealings and treat customers as investors in the bank.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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James (QLD), reviewed 11 months ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   9 / 10

Ethical, intelligent, great service, future.

I have just recently joined this bank. I choose it for its ethical investment choices and business practices. I will eventually move all my banking to this bank. When I wanted to ask a question I could send secure mail through the website and I...

Full review

I have just recently joined this bank. I choose it for its ethical investment choices and business practices. I will eventually move all my banking to this bank. When I wanted to ask a question I could send secure mail through the website and I received a response within minutes one time and a couple of hours another time. I have used online forms for large companies before and the turn around time is usually a couple of days so I was impressed. My account has visa debit, I have unlimited ATM transactions approved by ATM's. Once I start getting enough into the account, my account keeping fee will end.

    Price   10 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Michelle (VIC), reviewed over 1 year ago

Bank Australia

Bank Australia bank account review

Overall rating   10 / 10

Great customer service

They have been very helpful in closing down account when married and opening up new accounts, always there to help.

Full review

They have been very helpful in closing down account when married and opening up new accounts, always there to help.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Yvonne (VIC), reviewed almost 2 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   6 / 10

Excited.

Easy.

Full review

Easy.

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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James (QLD), reviewed almost 2 years ago

Bank Australia

Bank Australia bank account review

Overall rating   10 / 10

Awesome.

Great to deal with.

Full review

Great to deal with.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Peta (VIC), reviewed about 2 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   10 / 10

Go to community banking

Great example of a community focused bank with a personalised service.

Full review

Great example of a community focused bank with a personalised service.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Wendy (VIC), reviewed about 2 years ago

Bank Australia

Bank Australia bank account review

Overall rating   8 / 10

Easily navigated web page. Reliable.

I have been with this group as they have grown and amalgamated through the years. I have always found them helpful and reliable and the web page is easy to navigate. There was plenty of warning of the latest name change.

Full review

I have been with this group as they have grown and amalgamated through the years. I have always found them helpful and reliable and the web page is easy to navigate. There was plenty of warning of the latest name change.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Elizabeth (NSW), reviewed about 2 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   10 / 10

Easy and understandable

Bankwest has never let me down . Happy customer for four years.

Full review

Bankwest has never let me down . Happy customer for four years.

    Price   5 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Scott (WA), reviewed about 2 years ago

Bank Australia

Bank Australia bank account review

Overall rating   10 / 10

Positive social values, easy to deal with

Easy to deal with bank, with positive social values.

Full review

Easy to deal with bank, with positive social values.

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Ben (VIC), reviewed about 2 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   2 / 10

They've lost the plot.

I have been a member of the credit union for 48 years and they were excellent, but since they got much larger and changed to a bank they have started ramping up the fees. They're more interested in environmental sustainability than their...

Full review

I have been a member of the credit union for 48 years and they were excellent, but since they got much larger and changed to a bank they have started ramping up the fees. They're more interested in environmental sustainability than their shareholder members.

    Price   3 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   3 / 10

    Trust   2 / 10

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Barry (VIC), reviewed over 2 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   1 / 10

Untrustworthy and expensive compared to others

Bankmecu acquired a number of other banks over the past 40+ years and never introduced account keeping fees. A lot of customers stayed with the acquisitions because they were trustworthy. However last month they introduced account keeping fees to...

Full review

Bankmecu acquired a number of other banks over the past 40+ years and never introduced account keeping fees. A lot of customers stayed with the acquisitions because they were trustworthy. However last month they introduced account keeping fees to 'cull' their low turnover customers. There is no valid reason to bank with this establishment and they cannot be trusted.

    Price   0 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   0 / 10

    Trust   1 / 10

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Matt (SA), reviewed over 2 years ago

Bank Australia

Bank Australia bank account review

Overall rating   9 / 10

Best bank around

Great bank to deal with.

Full review

Great bank to deal with.

    Price   9 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Noel. (VIC), reviewed over 2 years ago

Bank Australia

Bank Australia bank account review

Overall rating   10 / 10

Competitive features and great friendly service

Bankmecu is in my opinion the best for my needs. They are very helpful at all times and no query is any trouble or problem for them and they are one a few banks that actually follow through with your query and will phone you back if they cannot...

Full review

Bankmecu is in my opinion the best for my needs. They are very helpful at all times and no query is any trouble or problem for them and they are one a few banks that actually follow through with your query and will phone you back if they cannot answer it straight away. I would have no problem telling people that this bank is great.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jill (VIC), reviewed over 2 years ago

Bank Australia

Bank Australia bank account review

Overall rating   5 / 10

Bad service

I have been with this bank for 38 years and they decided to cancel my credit card with out talking to me about it. Very disappointed in this action as there are no branched in my area to drop in and see them. Closest branch Melbourne over 2 hours...

Full review

I have been with this bank for 38 years and they decided to cancel my credit card with out talking to me about it. Very disappointed in this action as there are no branched in my area to drop in and see them. Closest branch Melbourne over 2 hours drive away.

    Price   7 / 10

    Features   0 / 10

    Customer service   3 / 10

    Convenience   10 / 10

    Trust   5 / 10

Less

Fay (VIC), reviewed over 2 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   10 / 10

Constant reliability

I have used this bank for many years. It was ed. credit in the beginning and has grown but kept customer service and members interests paramount in their operations. I have never had any problems. There are not many things that I can say that...

Full review

I have used this bank for many years. It was ed. credit in the beginning and has grown but kept customer service and members interests paramount in their operations. I have never had any problems. There are not many things that I can say that about and mean it! Keep on doing what you are doing. I will continue my personal and business transactions with this bank into the future.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Peter (VIC), reviewed almost 3 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   0 / 10

Oh how useless you are MECU

Unfortunately when I was younger my parents decided to change to this bank, so set up a new account for me as well. This was the worst decision ever! Over the past 5 years I've had nothing but headaches with this bank, balance transfers never...

Full review

Unfortunately when I was younger my parents decided to change to this bank, so set up a new account for me as well. This was the worst decision ever! Over the past 5 years I've had nothing but headaches with this bank, balance transfers never going through, over charging my account for fees, not being recognised by papal at first and don't even get me started on their app or charges from ATMs because they are not established enough to have their own. Being part of the generation that embraced everything online and expects a bank that can keep up with basic changes MECU IS USELESS...if you are looking for a bank that can keep up with your lifestyle and actually is able to advance itself, look else where. Also the customer service is better at NAB.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Tarin (VIC), reviewed almost 3 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   6 / 10

Customer service degraded when they became MECU

When I first joined MECU they were known as Regional One credit Union, they were fantastic to deal with and treated you as an individual, not just another customer. In my time with them I had paid off 30k in loans. Once they became MECU, their...

Full review

When I first joined MECU they were known as Regional One credit Union, they were fantastic to deal with and treated you as an individual, not just another customer. In my time with them I had paid off 30k in loans. Once they became MECU, their attitude became more like that of one of the big banks. An application for a small 6k loan was refused even though my income had actually increased. Apparently I didn't fit the criteria. When I am able to find the time to research I will be looking into changing banks.

    Price   4 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Bronwyn (VIC), reviewed about 3 years ago

Bank Australia

Bank Australia bank account review

Overall rating   10 / 10

Excellent customer care and service!

I have been with Bankmecu for 19 years and have maintained an account with them even when I have been overseas. They have excellent customer service. I would highly recommend them to anyone.

Full review

I have been with Bankmecu for 19 years and have maintained an account with them even when I have been overseas. They have excellent customer service. I would highly recommend them to anyone.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Chemene , reviewed about 3 years ago

Bank Australia

Bank Australia bank account review

Overall rating   9 / 10

Bank MECU is the best

I have been a customer most my life, since my mother opened a child's savings account. They are a People's credit union and support the local community.

Full review

I have been a customer most my life, since my mother opened a child's savings account. They are a People's credit union and support the local community.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sharni , reviewed about 3 years ago

Bank Australia

Bank Australia bank account review

Overall rating   10 / 10

Offering financial services for your benefit

Bankmecu tick all the boxes. Great products & services, plus the added bonus of ethics & integrity. Not just after your money for the purpose of making other people more wealthy, they want the profits to benefit the account holders.

Full review

Bankmecu tick all the boxes. Great products & services, plus the added bonus of ethics & integrity. Not just after your money for the purpose of making other people more wealthy, they want the profits to benefit the account holders.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sally (VIC), reviewed about 3 years ago

Bank Australia

Bank Australia bank account review

Overall rating   9 / 10

Great customer service and responsible banking

The only disadvantage is that there are not many physical branches. Their head office is in Kew and I use the branch at Glen Waverley if I need to deposit any cheques or have to go into the bank, but in my case it is only about twice a year I...

Full review

The only disadvantage is that there are not many physical branches. Their head office is in Kew and I use the branch at Glen Waverley if I need to deposit any cheques or have to go into the bank, but in my case it is only about twice a year I need to do that. It is a customer owned bank and they are "committed to enhancing our financial experience".

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Vicki (VIC), reviewed about 3 years ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   7 / 10

It's just not good enough

I have been a customer with this bank for 15 years, through the changes and branch closures. Fees are still too high for electronic banking access as I live in a small town and get smashed hundreds of dollars a year to get to my own money.

Full review

I have been a customer with this bank for 15 years, through the changes and branch closures. Fees are still too high for electronic banking access as I live in a small town and get smashed hundreds of dollars a year to get to my own money.

    Price   8 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   5 / 10

Less

Andy (NSW), reviewed almost 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • ING Orange Everyday

    ING Orange Everyday

    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account each month, free EFTPOS withdrawals.
    Overall rating

    9.2

    Based on 206 ING bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

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