Great app and online channels. Matches or betters all the products I used to have with a Big 4 bank, from mortgage to credit card to transaction account. Only one branch in Brisbane, but how often do you need one these days? Was easy to get to and very friendly when I did need the branch for some forex transactions. Love the ethics and sustainability strategy of this co-operative bank.
I like Bank Australia because they are an ethical and sustainable bank. Bank Australia does not lend any money to the fossil fuel industry, the logging industry, the tobacco industry, the alcohol industry, live animal export or nuclear weapons industry. With something essential such as a bank account or a loan your decision can make a big impact on climate change. Bank Australia only lends money to sustainable and ethical companies. I love that I can call them up until 8pm if I have any questions. Bank Australia offers intuitive and safe Internet Banking just like other major banks. The only negative I found is the bank account fees. If you don't receive $2,000 per month into your bank account they charge an account fee of $5. If you earn more than $2,000 per month and make this your account into which your salary is paid, then there are no bank account fees. Also, as a customer of Bank Australia you become a part-owner in Bank Australia's 927 hectare Conservation Reserve. What a great bank to be a part of!
Best customer service there is, extremely helpful.
I have been with this bank for so many years now, it's the best service that I have ever had from a bank. If you have a problem then they'll solve it for you usually that day. It saves me doing all the work.
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