Bank of Queensland bank account reviews

A trustworthy bank that treats its customers as real people.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The employees at the Albany Creak branch are very friendly, kind, helpful and professional. They even say hi to me outside of work in a kind and respectful manor. I love the branch at Albany Creek.

Price   5 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

This account is great for my age group (uni students) as there are low fees and can be linked to a great savings account. However their online banking and mobile app really does lack in all aspects, aesthetic and functional - comparing to my other accounts with Commbank (the market leader in digital banking), it feels so clunky and really prehistoric.

Price   8 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   5 / 10

Less

I have been with Bank of Queensland for many years now and I have never felt the need to change, nor have I wanted to change.

Price   6 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The bank came across as a quite achiever and that was what I was looking for in a bank.

Price   8 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Bank of Queensland is a very good bank overall. They have competitive rates and the well trained staff to help you out whenever you need.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Bank of Queensland is amazing.

Less

Trusted bank. Very helpful staff. Treated like a human being.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Very friendly people. Bad pricing.

Price   4 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I have been with them for 35 years and have never had a problem.

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

There are no account fees or ATM fees. Super friendly and always willing to help.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

My bank has always be there to help and they are always so polite and helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I did not give a very good review, but it is still better than what I would give major Australian Banks. They actually lost all my money to online fraud, which bankrupt me and then they blamed me for their failures.

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

They spend too much time trying to up-sell.

Price   4 / 10

Features   4 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   4 / 10

Less

The staff are so friendly!

Price   5 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

Less