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Bank of Queensland Bank account reviews

Overall rating
8.0/10
Price
7.4/10
Features
6.9/10
Customer service
8.2/10
Convenience
7.9/10
Trust
8.1/10
Based on 651 reviews as rated by the Mozo community.

Recent Bank of Queensland bank account reviews

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  • Bank of Queensland Bank Account review

    Overall rating   9 / 10
    The best bank

    Great service. Great rates. Great knowledgeable staff as well as super friendly. Great locations, great locations of ATMs and over all no faults can be found with my bank.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Richard, Queensland, reviewed 18 days ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   9 / 10
    Shop front with friendly and helpful staff

    Nice to have a shop front with friendly, smiling staff, where I can go if I have any problems or to make inquiries. On-line staff are also helpful and knowledgeable.

    Price
    8 / 10
    Features
    5 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    9 / 10
    Less
    Colin, Victoria, reviewed about 1 month ago
  • Bank of Queensland Reverse Charges Account review

    Overall rating   8 / 10
    Great customer service.

    Very friendly and helpful at all times.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    6 / 10
    Trust
    9 / 10
    Less
    Alfred, Queensland, reviewed about 1 month ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   10 / 10
    Service is unmatched either in person or online.

    I've been a member with them since they took over Home Building Society. My branch is staffed with wonderful people who all have a wealth of knowledge but most importantly, there is always someone there to serve at the counter or answer the phone. Couldn't recommend them more highly if I tried.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Peter, Western Australia, reviewed about 2 months ago
  • Bank of Queensland Reverse Charges Account review

    Overall rating   8 / 10
    BOQ is a Good bank

    I have always found BOQ very helpful with good service.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    9 / 10
    Less
    Lis, Queensland, reviewed about 2 months ago
  • Bank of Queensland Bank Account review

    Overall rating   0 / 10
    Untrained staff can't sign up new customers

    I've tried to join this bank but they can't sing up new customers. They always say come back tomorrow. There are never any customers yet they say they are too busy......

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Anonymous, Australian Capital Territory, reviewed 3 months ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   7 / 10
    Good bank and no dramas.

    Have had an account with BOQ for nearly 15 years. Never had a problem. Always been helpful with any inquiry.

    Price
    8 / 10
    Features
    6 / 10
    Customer service
    8 / 10
    Convenience
    5 / 10
    Trust
    8 / 10
    Less
    Yudith, Queensland, reviewed 3 months ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   0 / 10
    Avoid at all costs.

    I banked with BOQ for just over two years as a personal customer. Transfers are slow, the internet banking facility belongs in the 90s, and staff are uninterested in providing decent customer service. Getting hold of someone in the contact centre means well over twenty minutes on the phone waiting. Take your money elsewhere or you'll regret it.

    Price
    0 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Jake, Queensland, reviewed 3 months ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   10 / 10
    Redi ATMs are a huge plus. Quick money transfer.

    Good bank, lots of Redi ATMs is a big plus!!

    Price
    10 / 10
    Features
    0 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Laurence, Queensland, reviewed 4 months ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   9 / 10
    Great customer service.

    Straightforward banking products and easy to understand. Could perhaps have better interest rates.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    9 / 10
    Less
    Rowan, Queensland, reviewed 4 months ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   10 / 10
    Love BOQ.

    I've been with BOQ for years and love them. Never had any issues

    Price
    10 / 10
    Features
    3 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Andrew, Western Australia, reviewed 4 months ago
  • Bank of Queensland Reverse Charges Account review

    Overall rating   5 / 10
    A nothing experience.

    Smaller so further behind with things like cardless cash. Too few branches. Happy to make money from my deposits but has offered little but fees since I joined many years ago.

    Price
    5 / 10
    Features
    0 / 10
    Customer service
    5 / 10
    Convenience
    1 / 10
    Trust
    8 / 10
    Less
    Kate, Victoria, reviewed 6 months ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   8 / 10
    Awesome product & customer service. Just not 24/7.

    While the product is basic, the customer service of BOQ is amazing - except for the limited access during non-working hours.

    Customer service
    9 / 10
    Convenience
    3 / 10
    Trust
    10 / 10
    Less
    Andy, New South Wales, reviewed 7 months ago
  • Bank of Queensland Bank Account review

    Overall rating   4 / 10
    Good presence but how about thinking of customers.

    I don't like the provision of unsuitable loans which are poorly explained. They prioritise themselves bank first with customers at a distant second place.

    Price
    3 / 10
    Features
    4 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    3 / 10
    Less
    Anthony, Queensland, reviewed 7 months ago
  • Bank of Queensland Day2Day Plus Account review

    Overall rating   8 / 10
    No or low fees, easy online banking.

    The in branch service is sometimes good, other times you get some grumpy person, same with the call centre.

    Price
    10 / 10
    Features
    5 / 10
    Customer service
    7 / 10
    Convenience
    8 / 10
    Trust
    9 / 10
    Less
    Alan, Western Australia, reviewed 7 months ago
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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.