I've been a member with them since they took over Home Building Society. My branch is staffed with wonderful people who all have a wealth of knowledge but most importantly, there is always someone there to serve at the counter or answer the phone. Couldn't recommend them more highly if I tried.
I banked with BOQ for just over two years as a personal customer. Transfers are slow, the internet banking facility belongs in the 90s, and staff are uninterested in providing decent customer service. Getting hold of someone in the contact centre means well over twenty minutes on the phone waiting. Take your money elsewhere or you'll regret it.
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