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Bank of Queensland home loan reviews

Bank of Queensland
Bank of Queensland's overall rating for home loans

(as rated by the Mozo community)

7.6 / 10

based on 517 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Bank of Queensland

Recent Bank of Queensland home loan reviews

Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier, Principal & Interest) Clear Path Variable Rate Home Loan review

Overall rating   7 / 10

Like a big bank but only better .

Very easy to deal with, good online service and ease of use.

Full review

Very easy to deal with, good online service and ease of use.

    Price   7 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Simon, Tasmania, reviewed 6 days ago

Bank of Queensland

Bank of Queensland Home Loan review

Overall rating   7 / 10

Reliable but boring.

Whilst solid and trustworthy, they are are slow to react to market changes and their website and apps are antiquated.

Full review

Whilst solid and trustworthy, they are are slow to react to market changes and their website and apps are antiquated.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Pascal, Queensland, reviewed 12 days ago

Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier, Principal & Interest) Clear Path Variable Rate Home Loan review

Overall rating   9 / 10

Nice to not be treated like a number.

Great personal one on one service from the bank manager.

Full review

Great personal one on one service from the bank manager.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Susan, Queensland, reviewed 18 days ago

Bank of Queensland

Bank of Queensland Home Loan review

Overall rating   9 / 10

Great communication and competitive products.

BOQ is a solid trustworthy bank and each staff member I have dealt with is always friendly, knowledgable and extremely helpful. The bank's flexibility to shape the loan to meet both our needs is outstanding as well as provide offset accounts and...

Full review

BOQ is a solid trustworthy bank and each staff member I have dealt with is always friendly, knowledgable and extremely helpful. The bank's flexibility to shape the loan to meet both our needs is outstanding as well as provide offset accounts and various ways to maximise my finances. This is a bank with the personal touch where one knows and talks to the Manager as well as the staff.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Vicki, Queensland, reviewed 27 days ago

Bank of Queensland

Bank of Queensland Home Loan review

Overall rating   9 / 10

Personable and attentive customer service.

Great customer service. The staff are very approachable and actually treat you like a person not just an account number. I've never been told, "you can do this transaction using the teller machine". This has been my experience at CBA and ANZ....

Full review

Great customer service. The staff are very approachable and actually treat you like a person not just an account number. I've never been told, "you can do this transaction using the teller machine". This has been my experience at CBA and ANZ. Let's celebrate being served by a real person!!

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Suzie, Queensland, reviewed 29 days ago

Bank of Queensland

Bank of Queensland Home Loan review

Overall rating   10 / 10

Fabulous.

Happy with them.

Full review

Happy with them.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Sally, Queensland, reviewed about 1 month ago

Bank of Queensland

Bank of Queensland Home Loan review

Overall rating   6 / 10

Average. Not poor but not outstanding

Easy to use home loan since this is the same bank my salary goes into. Offers enticing rates for new customers but not extended to existing customers. It can be hard to get hold of a person at the bank or over the phone.

Full review

Easy to use home loan since this is the same bank my salary goes into. Offers enticing rates for new customers but not extended to existing customers. It can be hard to get hold of a person at the bank or over the phone.

    Price   4 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Richard, Queensland, reviewed about 2 months ago

Bank of Queensland

Bank of Queensland Standard Variable Rate (Owner Occupier, Principal & Interest) Standard Variable Rate review

Overall rating   6 / 10

Competitive rates but inconvenient

Has competitive rates but their branches are in very inconvenient locations.

Full review

Has competitive rates but their branches are in very inconvenient locations.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   1 / 10

    Trust   6 / 10

Less

Betty, Queensland, reviewed 12 months ago

Bank of Queensland

Bank of Queensland Home Loan review

Overall rating   9 / 10

Competitive premiums and great customer service

We have banked with Bank of Queensland for over 20 years and always found them to be highly competitive, very approachable and always willing to find good solutions to problems - even during difficult times.

Full review

We have banked with Bank of Queensland for over 20 years and always found them to be highly competitive, very approachable and always willing to find good solutions to problems - even during difficult times.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Alan, Queensland, reviewed over 1 year ago

Bank of Queensland

Bank of Queensland Home Loan review

Overall rating   9 / 10

Competitive premiums and great customer service

We have banked with Bank of Queensland for over 20 years and always found them to be highly competitive, very approachable and always willing to find good solutions to problems - even during difficult times.

Full review

We have banked with Bank of Queensland for over 20 years and always found them to be highly competitive, very approachable and always willing to find good solutions to problems - even during difficult times.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Alan, Queensland, reviewed over 1 year ago

Bank of Queensland

Bank of Queensland Discount Fixed Rate 300k+ (Owner Occupier, Principal & Interest) Fixed Rate review

Overall rating   7 / 10

Friendly staff

Quick service

Full review

Quick service

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Danijela, New South Wales, reviewed almost 2 years ago

Bank of Queensland

Bank of Queensland Clear Path Line of Credit (Owner Occupier) Clear Path Line of Credit review

Overall rating   1 / 10

Not happy

Not too happy with them. Gone down hill over the years

Full review

Not too happy with them. Gone down hill over the years

    Price   5 / 10

    Features   3 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   1 / 10

Less

Nic, Queensland, reviewed almost 2 years ago

Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier, Principal & Interest) Clear Path Variable Rate Home Loan review

Overall rating   0 / 10

Nothing good to say

They do not assist older Australians

Full review

They do not assist older Australians

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   4 / 10

    Trust   0 / 10

Less

Lynn, Queensland, reviewed almost 2 years ago

Bank of Queensland

Bank of Queensland Discount Fixed Rate 300k+ (Owner Occupier, Principal & Interest) Fixed Rate review

Overall rating   10 / 10

Local bank

Like the location, opening times and friendly staff.

Full review

Like the location, opening times and friendly staff.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Christine, Queensland, reviewed almost 2 years ago

Bank of Queensland

Bank of Queensland Standard Variable Rate (Owner Occupier, Principal & Interest) Standard Variable Rate review

Overall rating   4 / 10

They don't meet our needs

We asked to not have an offset and they seem to not listen!

Full review

We asked to not have an offset and they seem to not listen!

    Price   5 / 10

Less

Laurelle, Western Australia, reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments

    interest rate

    2.88% p.a. variable

    comparison rate*

    2.90% p.a.

    upfront fees

    $520

    Go to site

    More info

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments
    • Interest rate: 2.88% p.a. variable
    • Comparison rate*: 2.90% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.2

    Based on 639 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k

    interest rate

    2.84% p.a. variable

    comparison rate*

    2.84% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k
    • Interest rate: 2.84% p.a. variable
    • Comparison rate*: 2.84% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.3

    Based on 7 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    • No application fees
    • No monthly fees
    • No annual fees

    interest rate

    2.84% p.a. variable

    comparison rate*

    2.80% p.a.

    upfront fees

    $0

    Go to site

    More info

    • No application fees
    • No monthly fees
    • No annual fees
    • Interest rate: 2.84% p.a. variable
    • Comparison rate*: 2.80% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    10.0

    Based on 1 Athena home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    Tic:Toc Variable Home Loan (Owner Occupier, Principal & Interest)

    Tic:Toc Variable Home Loan (Owner Occupier, Principal & Interest)

    • A low hassle online home loan.
    • Tic:Toc’s award winning platform means you could save thousands with low rates and no application, valuation or settlement fees.
    • Unlimited free redraws and extra repayments.

    interest rate

    2.79% p.a. variable

    comparison rate*

    2.80% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A low hassle online home loan.
    • Tic:Toc’s award winning platform means you could save thousands with low rates and no application, valuation or settlement fees.
    • Unlimited free redraws and extra repayments.
    • Interest rate: 2.79% p.a. variable
    • Comparison rate*: 2.80% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $325.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: Optional - $10 per month
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    9.0

    Based on 1 Tic:Toc home loan reviews

    Need more information?
    Go to site

    More info

  • Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer

    interest rate

    2.74% p.a. variable

    comparison rate*

    2.77% p.a.

    upfront fees

    $596

    Go to site

    More info

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer
    • Interest rate: 2.74% p.a. variable
    • Comparison rate*: 2.77% p.a.
    • Upfront fees: $596
    • Ongoing fees: $0.00
    • Discharge fee: $535.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount: $850,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    6.8

    Based on 23 Homestar home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 534 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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