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Bank of Queensland Home loan reviews

Overall rating
7.6/10
Price
7.2/10
Features
6.8/10
Customer service
7.9/10
Convenience
7.8/10
Trust
7.7/10
Based on 517 reviews as rated by the Mozo community.

Featured home loan from Bank of Queensland

Discount Fixed Rate 300k+

interest rate
2.89% p.a.
fixed 2 years
comparison rate*
3.76% p.a.
upfront fees
$450

Promoted

Recent Bank of Queensland home loan reviews

Sort reviews by: date | star rating
  • Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier, Principal & Interest) review

    Overall rating   7 / 10
    Like a big bank but only better .

    Very easy to deal with, good online service and ease of use.

    Price
    7 / 10
    Features
    8 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Simon, Tasmania, reviewed about 2 months ago
  • Bank of Queensland Home Loan review

    Overall rating   7 / 10
    Reliable but boring.

    Whilst solid and trustworthy, they are are slow to react to market changes and their website and apps are antiquated.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Pascal, Queensland, reviewed about 2 months ago
  • Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier, Principal & Interest) review

    Overall rating   9 / 10
    Nice to not be treated like a number.

    Great personal one on one service from the bank manager.

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Susan, Queensland, reviewed 2 months ago
  • Bank of Queensland Home Loan review

    Overall rating   9 / 10
    Great communication and competitive products.

    BOQ is a solid trustworthy bank and each staff member I have dealt with is always friendly, knowledgable and extremely helpful. The bank's flexibility to shape the loan to meet both our needs is outstanding as well as provide offset accounts and various ways to maximise my finances. This is a bank with the personal touch where one knows and talks to the Manager as well as the staff.

    Price
    8 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Vicki, Queensland, reviewed 2 months ago
  • Bank of Queensland Home Loan review

    Overall rating   9 / 10
    Personable and attentive customer service.

    Great customer service. The staff are very approachable and actually treat you like a person not just an account number. I've never been told, "you can do this transaction using the teller machine". This has been my experience at CBA and ANZ. Let's celebrate being served by a real person!!

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Suzie, Queensland, reviewed 2 months ago
  • Bank of Queensland Home Loan review

    Overall rating   10 / 10
    Fabulous.

    Happy with them.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Sally, Queensland, reviewed 3 months ago
  • Bank of Queensland Home Loan review

    Overall rating   6 / 10
    Average. Not poor but not outstanding

    Easy to use home loan since this is the same bank my salary goes into. Offers enticing rates for new customers but not extended to existing customers. It can be hard to get hold of a person at the bank or over the phone.

    Price
    4 / 10
    Features
    5 / 10
    Customer service
    4 / 10
    Convenience
    7 / 10
    Trust
    6 / 10
    Less
    Richard, Queensland, reviewed 3 months ago
  • Bank of Queensland Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   6 / 10
    Competitive rates but inconvenient

    Has competitive rates but their branches are in very inconvenient locations.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    1 / 10
    Trust
    6 / 10
    Less
    Betty, Queensland, reviewed about 1 year ago
  • Bank of Queensland Home Loan review

    Overall rating   9 / 10
    Competitive premiums and great customer service

    We have banked with Bank of Queensland for over 20 years and always found them to be highly competitive, very approachable and always willing to find good solutions to problems - even during difficult times.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Alan, Queensland, reviewed over 1 year ago
  • Bank of Queensland Home Loan review

    Overall rating   9 / 10
    Competitive premiums and great customer service

    We have banked with Bank of Queensland for over 20 years and always found them to be highly competitive, very approachable and always willing to find good solutions to problems - even during difficult times.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Alan, Queensland, reviewed over 1 year ago
  • Bank of Queensland Discount Fixed Rate 300k+ (Owner Occupier, Principal & Interest) review

    Overall rating   7 / 10
    Friendly staff

    Quick service

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Danijela, New South Wales, reviewed almost 2 years ago
  • Bank of Queensland Clear Path Line of Credit (Owner Occupier) review

    Overall rating   1 / 10
    Not happy

    Not too happy with them. Gone down hill over the years

    Price
    5 / 10
    Features
    3 / 10
    Customer service
    1 / 10
    Convenience
    2 / 10
    Trust
    1 / 10
    Less
    Nic, Queensland, reviewed about 2 years ago
  • Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier, Principal & Interest) review

    Overall rating   0 / 10
    Nothing good to say

    They do not assist older Australians

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    4 / 10
    Trust
    0 / 10
    Less
    Lynn, Queensland, reviewed about 2 years ago
  • Bank of Queensland Discount Fixed Rate 300k+ (Owner Occupier, Principal & Interest) review

    Overall rating   10 / 10
    Local bank

    Like the location, opening times and friendly staff.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Christine, Queensland, reviewed about 2 years ago
  • Bank of Queensland Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   4 / 10
    They don't meet our needs

    We asked to not have an offset and they seem to not listen!

    Price
    5 / 10
    Less
    Laurelle, Western Australia, reviewed over 2 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Smart Home Loan

      interest rate
      2.88% p.a. variable
      comparison rate*
      2.90% p.a.
      upfront fees
      $520

      Promoted
    • UHomeLoan - Discount Offer

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.84% p.a.
      upfront fees
      $0

      Promoted
    • Variable Home Loan

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.80% p.a.
      upfront fees
      $0

      Promoted
    • Basic Home Loan

      interest rate
      3.09% p.a. variable
      comparison rate*
      3.09% p.a.
      upfront fees
      $0

      Promoted
    • Discount Fixed Rate 300k+

      interest rate
      2.89% p.a.
      fixed 2 years
      comparison rate*
      3.76% p.a.
      upfront fees
      $450

      Promoted

    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 532 home loans in the Mozo comparison engine.

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