Bank of Queensland home loan reviews

Bank of Queensland
Bank of Queensland's overall rating for home loans

(as rated by the Mozo community)

7.7

based on 177 reviews

 

Price

Features

Customer service

Convenience

Trust

Full review

Featured home loan from Bank of Queensland

Recent Bank of Queensland home loan reviews

Bank of Queensland

Bank of Queensland home loan review

Overall rating   8 / 10

Competitive rate and good customer service

Competitive rate, offset account. Multiple accounts.
Full review

Competitive rate, offset account. Multiple accounts.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

David (QLD), reviewed 28 days ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Discount Fixed Rate (Owner Occupier) home loan review

Overall rating   10 / 10

Fantastic service and friendly reliable advice.

Same as before. I wouldn't want to change from BOQ because they give me what I want and advise me in a very positive way.
Full review

Same as before. I wouldn't want to change from BOQ because they give me what I want and advise me in a very positive way.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Leah (NSW), reviewed about 1 month ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Discount Variable Rate (Owner Occupier over $1 million, LVR<80%) (Privileges Package) home loan review

Overall rating   10 / 10

Great but wouldn't mind a better rate

Good people to work with. More empathetic than the Big 4
Full review

Good people to work with. More empathetic than the Big 4

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

John (VIC), reviewed about 2 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Standard Variable Rate (Owner Occupier) home loan review

Overall rating   6 / 10

Great customer service.

Great personal service. Rates are competitive.
Full review

Great personal service. Rates are competitive.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Tracie (QLD), reviewed 3 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Line of Credit home loan review

Overall rating   8 / 10

Personal, approachable and friendly.

I like the bank because it seems personal, approachable and friendly. I sometimes feel that it runs gimmick promotions that devalue the brand though.
Full review

I like the bank because it seems personal, approachable and friendly. I sometimes feel that it runs gimmick promotions that devalue the brand though.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

David (QLD), reviewed 3 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland home loan review

Overall rating   9 / 10

Great rates and even better service

I have found the staff at the Bunbury branch to be simply fantastic. THEY are the reason I stay with BOQ. The rates are very competitive as well, but it is the quality of the personalised customer service which emphasises the difference between...
Full review

I have found the staff at the Bunbury branch to be simply fantastic. THEY are the reason I stay with BOQ. The rates are very competitive as well, but it is the quality of the personalised customer service which emphasises the difference between 'The Big Four' and smaller banks.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Michelle (WA), reviewed 4 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland home loan review

Overall rating   10 / 10

AAA in all areas

I have been with this bank for over 15 years, both business and personal, and have always found them to be of the highest standards with all my banking needs.
Full review

I have been with this bank for over 15 years, both business and personal, and have always found them to be of the highest standards with all my banking needs.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Peter (QLD), reviewed 4 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland home loan review

Overall rating   10 / 10

Competitive interest rates

Bank products are very good. Staff very friendly and Interest rates compare well to other banks.
Full review

Bank products are very good. Staff very friendly and Interest rates compare well to other banks.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Joanne (QLD), reviewed 4 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Discount Fixed Rate (Owner Occupier) home loan review

Overall rating   4 / 10

Average

Customer service has been terrible. Have the same problem sorted 4 times as they don't fix it properly and next month they're calling about the same issue .
Full review

Customer service has been terrible. Have the same problem sorted 4 times as they don't fix it properly and next month they're calling about the same issue .

    Price   4 / 10

    Features   4 / 10

    Customer service   2 / 10

    Convenience   3 / 10

    Trust   6 / 10

Less

Stuart (QLD), reviewed 4 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Standard Variable Rate (Owner Occupier) home loan review

Overall rating   8 / 10

Helpful and friendly

Friendly, helpful and put in a lot of effort to help .
Full review

Friendly, helpful and put in a lot of effort to help .

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Ross (QLD), reviewed 4 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland home loan review

Overall rating   10 / 10

Good

The manager was helpful and did his best to get a reasonable rate.
Full review

The manager was helpful and did his best to get a reasonable rate.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   -1 / 10

    Trust   8 / 10

Less

Rosemary (QLD), reviewed 5 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Standard Variable Rate (Owner Occupier) home loan review

Overall rating   2 / 10

Inflexible and uncooperative

I had always been loyal to BOQ and happy to recommend them to others but when it has come to a refinance deal they have proven themselves to be unrealistic and completely inflexible even though I have been a customer of theirs for 28 years and...
Full review

I had always been loyal to BOQ and happy to recommend them to others but when it has come to a refinance deal they have proven themselves to be unrealistic and completely inflexible even though I have been a customer of theirs for 28 years and have had both of my home loans with them.

    Price   9 / 10

    Features   7 / 10

    Customer service   2 / 10

    Convenience   7 / 10

    Trust   5 / 10

Less

Geraldine (QLD), reviewed 5 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier) home loan review

Overall rating   7 / 10

Read paperwork

The product is good but the service at sign up was false and they did not do as requested and have secured investment loans agains ppr, as was told I did not need to check paperwork.
Full review

The product is good but the service at sign up was false and they did not do as requested and have secured investment loans agains ppr, as was told I did not need to check paperwork.

    Price   6 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   7 / 10

    Trust   0 / 10

Less

Craig (QLD), reviewed 5 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier) home loan review

Overall rating   8 / 10

Good customer service

I like that the branch is open later and Saturday mornings.
Full review

I like that the branch is open later and Saturday mornings.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Susan (QLD), reviewed 5 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Line of Credit (Privileges Package) home loan review

Overall rating   5 / 10

Good interest rates

I dislike this bank as they set up my investment properties off my primary residence in a way I did not want them too.
Full review

I dislike this bank as they set up my investment properties off my primary residence in a way I did not want them too.

    Price   7 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   8 / 10

    Trust   3 / 10

Less

Shirley (QLD), reviewed 5 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland home loan review

Overall rating   9 / 10

They compare well with Elders credit union

I like this bank as they are easy to use and have comparable rates and they pass on full interest rate cuts.
Full review

I like this bank as they are easy to use and have comparable rates and they pass on full interest rate cuts.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Susan (QLD), reviewed 6 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Discount Fixed Rate (Owner Occupier) (Privileges Package) home loan review

Overall rating   10 / 10

Great customer service

Great bank manger services and face to face contact out of hours if needed.
Full review

Great bank manger services and face to face contact out of hours if needed.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Tiffany (QLD), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Standard Variable Rate (Owner Occupier) home loan review

Overall rating   8 / 10

Good service

BOQ is a fantastic home loan, great customer service.
Full review

BOQ is a fantastic home loan, great customer service.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Simon (NSW), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Discount Fixed Rate (Owner Occupier) home loan review

Overall rating   8 / 10

Friendly and helpful

Enjoy the personal service.
Full review

Enjoy the personal service.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Jodi (QLD), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier) home loan review

Overall rating   9 / 10

Great customer service

They remember me every time I go in by name even if I haven't been to the branch for 6 months. I did ask for annual package fee to be taken out before EOFY but it didn't and that pissed me off.
Full review

They remember me every time I go in by name even if I haven't been to the branch for 6 months. I did ask for annual package fee to be taken out before EOFY but it didn't and that pissed me off.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Russell (WA), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland WebSavings Account home loan review

Overall rating   6 / 10

Messed around with small mortgage

Only that if you're investing do you make any money.
Full review

Only that if you're investing do you make any money.

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Veronica (QLD), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan (Owner Occupier) home loan review

Overall rating   8 / 10

Competitive loans and excellent customer service

This bank at Maroochydore has a more personal touch.
Full review

This bank at Maroochydore has a more personal touch.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jane (QLD), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Discount Fixed Rate (Owner Occupier) home loan review

Overall rating   8 / 10

Best rate I've seen and great service

Fantastic price and great service. Product is limited as capped at $5000 additional repayments per annum with no ability to link an offset account.
Full review

Fantastic price and great service. Product is limited as capped at $5000 additional repayments per annum with no ability to link an offset account.

    Price   10 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   8 / 10

Less

Raneleigh (QLD), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland home loan review

Overall rating   8 / 10

Great customer service

Great customer service and product premium and they actually listen to you and provide products that actually benefits you.
Full review

Great customer service and product premium and they actually listen to you and provide products that actually benefits you.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Kamal (QLD), reviewed 7 months ago

Was this review helpful? Yes

Flag this review

Bank of Queensland

Bank of Queensland Standard Variable Rate (Owner Occupier) home loan review

Overall rating   9 / 10

Great service

Great service, excellent rates.
Full review

Great service, excellent rates.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Greg (NSW), reviewed 8 months ago

Was this review helpful? Yes

Flag this review

Home loan comparisons on Mozo Rates updated daily

  • Mortgage House Easy Start One Home Loan

    Mortgage House Easy Start One Home Loan

    • No annual or monthly fees
    • 100% free offset account
    • Pay off your mortgage faster with no penalties

    variable rate

    3.69% variable for 12 months and then 4.19%

    comparison rate*

    4.58%

    Upfront fees

    $395

    Go to site

    More info

    • No annual or monthly fees
    • 100% free offset account
    • Pay off your mortgage faster with no penalties
    Product info
    • Variable rate: 3.69% variable for 12 months and then 4.19%
    • Comparison rate*: 4.58%
    • Upfront fees: $395
    • Ongoing fees: $395.00 yearly
    • Discharge fee: $395.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 70.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount: $500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 5 Mortgage House home loan reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Basic Home Loan (Owner Occupier)

    Bank Australia Basic Home Loan (Owner Occupier)

    • No monthly fees
    • Redraw available
    • Option to fix full loan or split between fixed and variable

    variable rate

    3.98%

    comparison rate*

    3.99%

    Upfront fees

    $0

    Go to site

    More info

    • No monthly fees
    • Redraw available
    • Option to fix full loan or split between fixed and variable
    Product info
    • Variable rate: 3.98%
    • Comparison rate*: 3.99%
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Maximum loan to value ratio: 95.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.7

    Based on 35 Bank Australia home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Value Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Value Offer (Owner Occupier, Principal & Interest)

    • Experts Choice Winner - Best Value Variable Home Loan
    • No monthly fees
    • 20% Minimum deposit required

    variable rate

    3.99%

    comparison rate*

    3.99%

    Upfront fees

    $0

    Go to site

    More info

    • Experts Choice Winner - Best Value Variable Home Loan
    • No monthly fees
    • 20% Minimum deposit required
    Product info
    • Variable rate: 3.99%
    • Comparison rate*: 3.99%
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    4.8

    Based on 56 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Beyond Bank Low Rate Special Variable Home Loan (Owner Occupier)

    Beyond Bank Low Rate Special Variable Home Loan (Owner Occupier)

    • No establishment fee
    • No monthly fee
    • Lump sum payments without penalty

    variable rate

    3.99%

    comparison rate*

    3.99%

    Upfront fees

    $0

    Go to site

    More info

    • No establishment fee
    • No monthly fee
    • Lump sum payments without penalty
    Product info
    • Variable rate: 3.99%
    • Comparison rate*: 3.99%
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $295.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 70.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.5

    Based on 27 Beyond Bank home loan reviews

    Need more information?
    Go to site

    More info

  • Easy Street Basic Variable Home Loan (LVR 80% or less)

    Easy Street Basic Variable Home Loan (LVR 80% or less)

    • Powered by Community First Credit Union
    • No monthly or ongoing fees
    • Purchase, refinance, renovate or invest

    variable rate

    3.99%

    comparison rate*

    4.02%

    Upfront fees

    $500

    Go to site

    More info

    • Powered by Community First Credit Union
    • No monthly or ongoing fees
    • Purchase, refinance, renovate or invest
    Product info
    • Variable rate: 3.99%
    • Comparison rate*: 4.02%
    • Upfront fees: $500
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes-free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Need more information?
    Go to site

    More info

  Compare

Want more? Compare all 554 home loans in the Mozo comparison engine.

Compare all home loans

Look for a specific type of home loan:

* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Back to top