BankVic home loan reviews

BankVic
BankVic's overall rating for home loans

(as rated by the Mozo community)

8.5 / 10

based on 35 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from BankVic

Recent BankVic home loan reviews

BankVic

BankVic Standard Variable Home Loan (Owner Occupier) home loan review

Overall rating   10 / 10

Great people, expertise and excellent service.

BankVic (formerly Police Credit) is an excellent, honest and competitive bank with an emphasis on customer service. We have had our personal and home loans through them for several years and have had other people, such as our conveyancer describe...

Full review

BankVic (formerly Police Credit) is an excellent, honest and competitive bank with an emphasis on customer service. We have had our personal and home loans through them for several years and have had other people, such as our conveyancer describe them as being excellent to work with. When you call them you can always get a person that you can have a conversation and joke with if you like and everything gets sorted quickly. Their products offer a great balance of features and competitiveness. They won't be the cheapest in the market but they don't sting you with hidden fees and charges either. Improvements; the main things they could improve are their network of fee-free ATMS and their online platform. They especially need to implement 2-factor authentication for the banking platform, as I think they are probably the only bank that doesn't at this point. Although, they do ring you quickly re any suspect transactions.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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David, Victoria, reviewed over 3 years ago

BankVic

BankVic Line of Credit (Owner Occupier) (Premium Package) home loan review

Overall rating   10 / 10

More than a Bank. Customers always come first.

Very customer oriented. BankVic originally established as a Co Operative with a fundamental philosophy of returning profits to its member base. That ideal has continued since recently becoming a Bank. Very competitive Interest Rates on all...

Full review

Very customer oriented. BankVic originally established as a Co Operative with a fundamental philosophy of returning profits to its member base. That ideal has continued since recently becoming a Bank. Very competitive Interest Rates on all Savings and Loan Accounts. Nil Annual or Administrative Fees.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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John, Victoria, reviewed over 3 years ago

BankVic

BankVic Base Variable Home Loan (Owner Occupier) home loan review

Overall rating   9 / 10

Really is members first service

BankVic was recommended by friend and I couldn't be happier. Both setting up a new account and taking out a home loan was hassle free - no pressure process. I compare that to my original first choice lender (one of big banks) who took on role of...

Full review

BankVic was recommended by friend and I couldn't be happier. Both setting up a new account and taking out a home loan was hassle free - no pressure process. I compare that to my original first choice lender (one of big banks) who took on role of 'faux friend' but was later unresponsive to my queries and questions as first time lender. After gaining pre-approval I nonetheless disregarded them and couldn't be happier. Customer service is first rate. They're easy to get hold of and speak with and are professional and genuine in providing service. Products themselves are easy to understand. In my base a 'basic variable home loan'. Easy to log in to my account and see the status of my banking details. Important communications (approvals - rate reductions!) are sent out via SMS - but they never try to sell me additional products. I'm just a satisfied customer - rare - but not yet extinct breed if you're banking with BankVic.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Steve, Victoria, reviewed almost 4 years ago

BankVic

BankVic Line of Credit (Owner Occupier) home loan review

Overall rating   7 / 10

good customer follow up

low fees reasonable interes rates

Full review

low fees reasonable interes rates

    Price   5 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Andrew, Victoria, reviewed about 4 years ago

BankVic

BankVic home loan review

Overall rating   9 / 10

Friendly and patient

The staff ensure the customer is looked after every step of the way. They are happy to discuss debt consolidation and budgeting. The staff do not rush customers through a transaction or query, but spend adequate time explaining products and...

Full review

The staff ensure the customer is looked after every step of the way. They are happy to discuss debt consolidation and budgeting. The staff do not rush customers through a transaction or query, but spend adequate time explaining products and services.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Elizabeth, Victoria, reviewed over 4 years ago

BankVic

BankVic Fixed Rate Home Loan (Owner Occupier) home loan review

Overall rating   10 / 10

The Best Bank

I love my bank (BankVic). Just wish they had more branches.

Full review

I love my bank (BankVic). Just wish they had more branches.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Morgsvic, Victoria, reviewed almost 5 years ago

BankVic

BankVic Fixed Rate Home Loan (Owner Occupier) home loan review

Overall rating   10 / 10

Very competitive, friendly and helpful

Have been with BankVic for some 35 years and in that time have had no complaints. They even went so far as to loan me 100% of my home loan until the first home loan came through. No fees, always get friendly local people to help with any...

Full review

Have been with BankVic for some 35 years and in that time have had no complaints. They even went so far as to loan me 100% of my home loan until the first home loan came through. No fees, always get friendly local people to help with any questions. I just wonder why more people don't bank with them and keep making huge profits for the big 4.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Jane, Victoria, reviewed about 5 years ago

BankVic

BankVic Standard Variable Home Loan (Owner Occupier) home loan review

Overall rating   8 / 10

Personable, efficient and professional service

BankVic have great customer service. They are reliable, informative and very helpful. The only negative is that they don't have many branches open on Saturdays.

Full review

BankVic have great customer service. They are reliable, informative and very helpful. The only negative is that they don't have many branches open on Saturdays.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Marie, Victoria, reviewed about 5 years ago

BankVic

BankVic home loan review

Overall rating   9 / 10

It cares about its members

If I spend a large part of my life and a large part of my earnings paying back a loan, I would like to give it to a bank that cares about me. BankVic makes sure I put my money in the right place.

Full review

If I spend a large part of my life and a large part of my earnings paying back a loan, I would like to give it to a bank that cares about me. BankVic makes sure I put my money in the right place.

    Price   9 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   3 / 10

    Trust   8 / 10

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Dionne, Victoria, reviewed about 5 years ago

BankVic

BankVic Standard Variable Home Loan (Owner Occupier) (Premium Package) home loan review

Overall rating   10 / 10

Customer service is above and beyond

Staff are amazingly helpful, not what you would normally expect from a bank, great follow up to make sure I am still happy with service, let me know if there is now a better option for my circumstances. Love them.

Full review

Staff are amazingly helpful, not what you would normally expect from a bank, great follow up to make sure I am still happy with service, let me know if there is now a better option for my circumstances. Love them.

    Price   8 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Cherrie, Victoria, reviewed over 5 years ago

BankVic

BankVic Standard Variable Home Loan (Owner Occupier) home loan review

Overall rating   1 / 10

Terrible valuation

BankWest underestimated property valuation far from other banks. I had applied for refinance and found Bankwest undervaluing property atleast 50k less than other banks. How come such a big difference? Shame on business for not giving a fair go...

Full review

BankWest underestimated property valuation far from other banks. I had applied for refinance and found Bankwest undervaluing property atleast 50k less than other banks. How come such a big difference? Shame on business for not giving a fair go to customers and not even reasoning why.

    Price   1 / 10

    Features   0 / 10

    Customer service   1 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Name not supplied, Western Australia, reviewed over 5 years ago

BankVic

BankVic Standard Variable Home Loan (Owner Occupier) home loan review

Overall rating   10 / 10

The best customer service!

I love BankVic! Great rates, friendly service and a range of competitive products.

Full review

I love BankVic! Great rates, friendly service and a range of competitive products.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Scott, Victoria, reviewed over 5 years ago

BankVic

BankVic Standard Variable Home Loan (Owner Occupier) (Premium Package) home loan review

Overall rating   9 / 10

Awesome, personal five star service

Police Credit Co-op (now Bank Vic) has been our choice of a banking partner for 30+ years. Now our adult children also bank with this organisation. We have tried 'bank mortgages' but always return to Bank Vic. The service is exceptional, the rates...

Full review

Police Credit Co-op (now Bank Vic) has been our choice of a banking partner for 30+ years. Now our adult children also bank with this organisation. We have tried 'bank mortgages' but always return to Bank Vic. The service is exceptional, the rates are consistently within the lowest available by a significant amount, rate reductions are passed on very quickly, the on-line banking services are constantly being improved and the security on our account is without exception. The members are the shareholders so the benefits stay with us. Face-to-face banking is available via Westpac branches. What else could you need in a financial institution?

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Susan, Victoria, reviewed almost 6 years ago

BankVic

BankVic Standard Variable Home Loan (Owner Occupier) home loan review

Overall rating   10 / 10

Rates were excellant and the service on the phone

I asked for a home loan by the phone and it was set up for me with only one visit to sign the paper work, and they rang me to let me know it had been approved. No Fuss No Bother and always notified of any increases or decreases right away. I have...

Full review

I asked for a home loan by the phone and it was set up for me with only one visit to sign the paper work, and they rang me to let me know it had been approved. No Fuss No Bother and always notified of any increases or decreases right away. I have been with the PC union for about 16 to 18 years now and could not speak more highly of them, they are always very polite and very help full. Something the big banks should take note of.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sue, Victoria, reviewed almost 7 years ago

BankVic

BankVic home loan review

Overall rating   9 / 10

They aren't there for profit so they are more competitive. The staff are pretty friendly. The only problem is the limited branches, but you don't need them often.

Full review

They aren't there for profit so they are more competitive. The staff are pretty friendly. The only problem is the limited branches, but you don't need them often.

    Price   8 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Larry, Victoria, reviewed about 7 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

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    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available on new borrowings from $50,000
    • Your own Personal Relationship Manager

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.61% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available on new borrowings from $50,000
    • Your own Personal Relationship Manager
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.61% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Virgin Money Reward Me Variable Rate Home Loan (Owner Occupier, Principal & Interest, LVR<80%)

    Virgin Money Reward Me Variable Rate Home Loan (Owner Occupier, Principal & Interest, LVR<80%)

    • Competitive rates from 3.69% p.a.
    • No application fees
    • Receive 20,000 Velocity Points for every $100,000 drawn at settlement.

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.83% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Competitive rates from 3.69% p.a.
    • No application fees
    • Receive 20,000 Velocity Points for every $100,000 drawn at settlement.
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.83% p.a.
    • Upfront fees: $150
    • Ongoing fees: $10.00 monthly
    • Discharge fee: $320.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $750,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.1

    Based on 7 Virgin Money home loan reviews

    Need more information?
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    More info

  • Featured product

     

    ME Flexible Home Loan (Fixed, Owner Occupier, LVR<80%, Principal & Interest)

    ME Flexible Home Loan (Fixed, Owner Occupier, LVR<80%, Principal & Interest)

    • Option to split your loan into fixed and variable
    • Offset available on the variable rate facility
    • Meet a mobile banker at a time or place that suits you

    interest rate

    3.89% p.a.
    fixed 2 years

    comparison rate*

    4.90% p.a.

    upfront fees

    $400

    Go to site

    More info

    • Option to split your loan into fixed and variable
    • Offset available on the variable rate facility
    • Meet a mobile banker at a time or place that suits you
    • Interest rate: 3.89% p.a.
      fixed 2 years
    • Comparison rate*: 4.90% p.a.
    • Upfront fees: $400
    • Ongoing fees: $0.00
    • Discharge fee: $350.00
    • Extra repayments: yes - free up to $30,000 during fixed rate period
    • Redraw facility: no
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $40,000
    • Maximum loan amount:
    • Type of loan: Fixed
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 901 ME home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist

    interest rate

    3.67% p.a. variable

    comparison rate*

    3.69% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist
    • Interest rate: 3.67% p.a. variable
    • Comparison rate*: 3.69% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.3

    Based on 243 Heritage Bank home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 522 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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