BankVic have been fantastic to deal with. While they don't have physical branches in my region, their internet banking is fantastic and easy to use and they have been very helpful over the phone. They have contacted me when unusually large transactions have occurred in my account to ensure the transactions were mine making me feel incredibly safe to bank with them.
I like BankVic due to the excellent customer service provided by every staff member I have engaged with. This is very appealing to future customers as they can be assured that they will be able to access outstanding customer support. However, a possible negative element associated with BankVic is that they are not open on a Saturday.
I love Bankvic, no fees ever! If there is ever an unusual transaction on my account they ring me immediately. The only problem is that there is no branch close by, however we have hardly ever had to go to it and we can use the local Westpac branch if needed
Serving the customer as they themselves would like
Nothing about this bank that I have disliked in the 20 years I have been a member. Absolutely minimal bank fees and charges, very competitive and flexible mortgage rates, but most of all I love that they monitor my transactions and should a withdrawal be unusually high or irregular I receive a text and follow up phone call just to check that everything is ok. This gives me peace of mind that my hard earned savings are secure.
They provide a personal service and their workers assist in ensuring the best options for you. Workers remember you and I value that friendliness of service. I have in turn encouraged other family members to join this bank.
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Savings account comparisons on Mozo - rates updated daily
Bonus Saver Account
1.75% p.a.(for $0 to $250,000)
standard interest rate
0.15% p.a.(for $0 and over)
Govt Deposit Guarantee
Yesup to $250,000
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.