BankVic savings account reviews

They've always very helpful, easy to and you get to see someone if needed. Good customer service and reasonable fees.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   9 / 10

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You are dealing with reputable organization who truly support you.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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BankVic have been fantastic to deal with. While they don't have physical branches in my region, their internet banking is fantastic and easy to use and they have been very helpful over the phone. They have contacted me when unusually large transactions have occurred in my account to ensure the transactions were mine making me feel incredibly safe to bank with them.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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I like BankVic due to the excellent customer service provided by every staff member I have engaged with. This is very appealing to future customers as they can be assured that they will be able to access outstanding customer support. However, a possible negative element associated with BankVic is that they are not open on a Saturday.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Fantastic bank to deal with, very user friendly and online function is easy to use and quick. Only issue is not enough branches, but I bank online so it's not too much of a problem for me.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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Great customer service, I have always had straight upfront answers to all my questions, I am very happy.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love Bankvic, no fees ever! If there is ever an unusual transaction on my account they ring me immediately. The only problem is that there is no branch close by, however we have hardly ever had to go to it and we can use the local Westpac branch if needed

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Pros are that you can use any ATM you want and withdraw $100 or more and they cover the charge. And all Eftpos is free. The con is that there aren't many branches around if you need personal service.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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Nothing about this bank that I have disliked in the 20 years I have been a member. Absolutely minimal bank fees and charges, very competitive and flexible mortgage rates, but most of all I love that they monitor my transactions and should a withdrawal be unusually high or irregular I receive a text and follow up phone call just to check that everything is ok. This gives me peace of mind that my hard earned savings are secure.

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Extremely efficient and great service by the staff.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Friendly, helpful staff, ease of internet banking.

Price   9 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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I love dealing with Bank Vic. They are always willing to go that one extra step to help out their customers, best bank ever.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They provide a personal service and their workers assist in ensuring the best options for you. Workers remember you and I value that friendliness of service. I have in turn encouraged other family members to join this bank.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

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No fees if use accounts well. The only catch is you have to find a Westpac or Bank of Melbourne ATM and they have no regional branch.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   10 / 10

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The best bank around.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Low fees a great plus! Online services easy to use. Low fees - good customer service

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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Very good customer service. Very obliging staff on call. Efficient checking of unusual bank entries. Very cheap charges for everyday banking, house loan could be better.

Price   9 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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A great bank, they offer good services and I love the ease of use with the computer banking and online accounts all details are always there and never any problems!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Bankvic is good for a basic account which I have, but only have 3 branches so if I want to deposit money I have to go there or go to a Westpac and wait a day for it to go through. I don't like the over draft fee of $10 .

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   9 / 10

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Bankvic is very easy to deal with and very responsive to any issues or concerns.

Price   7 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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Super friendly staff and ready to help. Minimal wait time on the phone. Excellent service and online help. Never needed to complain about anything, completely satisfied with BankVic.

Price   6 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been a member since its foundation as the Police Credit Co-Op and the service has always been outstanding.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Living in a rural community with limited financial institution choices, my bank is mainly for convenience ie, opens Monday to Friday and there is an ATM. Customer service could be better including telephone service, as not always courteous.

Price   5 / 10

Features   4 / 10

Customer service   2 / 10

Convenience   7 / 10

Trust   4 / 10

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Extremely helpful and easy to talk to about financial matters. They put the customer first!

Price   6 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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Always courteous and go that extra distance to assist and make your visit or phone call pleasurable. The only down side is getting to a branch and parking, but the banks internet facilities and phone banking awesome.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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