They've always very helpful, easy to and you get to see someone if needed. Good customer service and reasonable fees.
You are dealing with reputable organization who truly support you.
A true people person bank
BankVic have been fantastic to deal with. While they don't have physical branches in my region, their internet banking is fantastic and easy to use and they have been very helpful over the phone. They have contacted me when unusually large transactions have occurred in my account to ensure the transactions were mine making me feel incredibly safe to bank with them.
I like BankVic due to the excellent customer service provided by every staff member I have engaged with. This is very appealing to future customers as they can be assured that they will be able to access outstanding customer support. However, a possible negative element associated with BankVic is that they are not open on a Saturday.
Fantastic bank to deal with, very user friendly and online function is easy to use and quick. Only issue is not enough branches, but I bank online so it's not too much of a problem for me.
Great customer service, I have always had straight upfront answers to all my questions, I am very happy.
I love Bankvic, no fees ever! If there is ever an unusual transaction on my account they ring me immediately. The only problem is that there is no branch close by, however we have hardly ever had to go to it and we can use the local Westpac branch if needed
Nothing about this bank that I have disliked in the 20 years I have been a member. Absolutely minimal bank fees and charges, very competitive and flexible mortgage rates, but most of all I love that they monitor my transactions and should a withdrawal be unusually high or irregular I receive a text and follow up phone call just to check that everything is ok. This gives me peace of mind that my hard earned savings are secure.
Extremely efficient and great service by the staff.
Friendly, helpful staff, ease of internet banking.
THE BEST
Pros are that you can use any ATM you want and withdraw $100 or more and they cover the charge. And all Eftpos is free. The con is that there aren't many branches around if you need personal service.
I love dealing with Bank Vic. They are always willing to go that one extra step to help out their customers, best bank ever.
They provide a personal service and their workers assist in ensuring the best options for you. Workers remember you and I value that friendliness of service. I have in turn encouraged other family members to join this bank.
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
No withdrawals in the month. Bonus rate for first 4 months, reverting to 0.15% rate after*
Minimum deposit of $200 and no withdrawals in the month.
Bonus rate for the first 4 months from account opening
Increase balance by at least $300 in the month
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