I have banked with Bendigo, for many year, including paying off a home loan and a car loan. I enjoy saving and even encouraged my grandson to open an account with them when he got his first job.
I like the support, time and effort that the staff provide, supplying information and answering questions in a friendly and pleasant manner. I found that the Bank may have over-reacted to the possibility of fraud. They sometimes queried small payments of $1 or $2, and closed the account until I had responded. On the other hand they did not want me to be caught out with scams, and helped out with thorough investigation and repayment when fraud was involved. This intense support was never judge-mental or patronising. Instead it was very encouraging.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.