Great community work but high interest credit card
The only thing I like about my bank is their commitment to community and supporting people in not-for-profit endeavors. Their credit and loan options are terrible and interest is very high and does not compete with other banks and lenders.
I felt i was treated as a second class citizen when applying for my first credit card when i have been with this bank over 25 years! I had one default against me over 6 months ago, which was payed within that week and still i was treated as a risk.
I like the support, time and effort that the staff provide, supplying information and answering questions in a friendly and pleasant manner. I found that the Bank may have over-reacted to the possibility of fraud. They sometimes queried small payments of $1 or $2, and closed the account until I had responded. On the other hand they did not want me to be caught out with scams, and helped out with thorough investigation and repayment when fraud was involved. This intense support was never judge-mental or patronising. Instead it was very encouraging.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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