I have banked with this bank since I was young and have found them to always be competitive. They have a good product base and the staff are very friendly and helpful when ever i have questions.
My main issue is that we don't ever receive notifications that our credit card is due to be paid - and we've requested it numerous times.
Very easy to apply online. Customer service agent was very friendly and contacted me by phone to explain exactly what I needed to send in. Approval was received quickly afterwards. They also currently have a free gift card promotion going. Probably not as many physical branches as the big 4 but the customer service is very good. Having an actual; branch doesn't mean you get good service from the big 4!
Bendigo Bank has been my trusted bank for many years after I sold my house to finance my donation of a kidney to my son. The local branch personnel in Carrum Downs were a team of emotional strength when I needed it. They were always caring and courteous.
Bendigo Bank actually give back to the community which I think is so wonderful and the staff are always brilliant.
The only thing I like about my bank is their commitment to community and supporting people in not-for-profit endeavors. Their credit and loan options are terrible and interest is very high and does not compete with other banks and lenders.
I felt i was treated as a second class citizen when applying for my first credit card when i have been with this bank over 25 years! I had one default against me over 6 months ago, which was payed within that week and still i was treated as a risk.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.