I have term deposits with the bank and at maturity they can always match the current interest rates with other banks and always make the customer happy.
I opened a term deposit some time ago and when it came up for renewal they were able to offer a special interest rate that was higher than want was sent to me in the mail. Was pleased with the staff for telling me about it and giving me the best rate possible. It is up for renewal again in December and hope they can again give me a good rate. I like that I can drive 5 minutes or walk 15 minutes to a branch to discuss in person, and they fill all the details out for me.
Bendigo Bank provides excellent customer service to me whenever I require it. They are extremely helpful either face to face, via phone or internet. I am very comfortable remaining a Bendigo Bank customer.
The Bendigo Bank is a smaller more friendly bank, the staff are knowable, their product & services are superior to any larger bank I have ever used
Their Term Deposit Interest Rates are as high or in some cases higher than other financial institutions. When mine are due for either rollever of whatever I chose to do, not only do they post me a letter/form, I also receive a courtesy and I can change the length of it verbally.
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