Generally good, but at one stage there was a rollover that left me short of cash!
This bank is a great alternative to the big four banks they actually give service as a human not as a number
Great community bank, friendly customer service and great banking products, interest rates on term deposit's are better than other banks.
This bank is a great alternative to the so called major banks. the major banks are all about profit and not consumers
Initially all of these products were excellent but with the change of rates we now don’t receive a good return as a loyal customer.
Customer service with Bendigo is excellent. Very helpful with any enquiries. Negative is the Term Deposit rates are very low.
I have found the level of personal service fantastic! They have never failed to contact me regarding either a concern with my account or offering advice, which benefits me not the bank. They offer a level of service to country areas that the bigger banks are neglecting and they encourage face to face banking - even in these times. Their products are comparable to other banks, however their link to the local community gives you a level of confidence that they are certainly interested in you as an individual.
Great personal service and teller systems when the big four were virtually forcing every one to electronic. Much more customer orientated and friendly service and not as greedy as big banks because they are community banks. They also have a separate term deposit, Port Phillip fund with higher interest, available, but it is not so secure.
I have term deposits with the bank and at maturity they can always match the current interest rates with other banks and always make the customer happy.
I opened a term deposit some time ago and when it came up for renewal they were able to offer a special interest rate that was higher than want was sent to me in the mail. Was pleased with the staff for telling me about it and giving me the best rate possible. It is up for renewal again in December and hope they can again give me a good rate. I like that I can drive 5 minutes or walk 15 minutes to a branch to discuss in person, and they fill all the details out for me.
No waiting in line at the teller, quick and efficient when being served.
Bendigo Bank provides excellent customer service to me whenever I require it. They are extremely helpful either face to face, via phone or internet. I am very comfortable remaining a Bendigo Bank customer.
To me all banks are the same, they promise you the world, but seldom deliver.
Different interest rates apply to different amounts or different interest payment frequencies.
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