ING Home loan reviews
Overall rating
Featured home loan from ING
Mortgage Simplifier
- interest rate
- 2.59% p.a. variable
- comparison rate*
- 2.62% p.a.
Recent ING home loan reviews
ING Fixed Rate Loan (Owner Occupiers with Orange Advantage, Principal & Interest) (Orange Advantage) review
Unethical and un-compassionate.
Horrible! Would give 0 stars if I could. Uncompassionate and uncaring. Long term loyal customer and have never missed a payment. However I am completely dissatisfied with the actions of this global "caring" bank". Given the current economy and challenges we are all facing, it is amazing no compassion is shown. Every financial institution is fighting for our business offering competitive home loans both in the fixed and variable options. This bank is not willing to look at any flexibility in the fixed home rate even though I'm getting charged close to 4% and some institutions are offering just over 2%. Although I said I'm happy to re-enter into a new contract with ING, they still want to charge me the enormous breakout cost close to $9000 to sign up to another contract with them. WOW! Losing a customer and their network forever over $9000. That money might not be a lot for you banks but at the moment, that money goes a long way to help every day folks. Okay ING, thanks for nothing and after a couple more months, you will never have my business again and I'll be sure to share my unfortunate experience.
ING Mortgage Simplifier (LVR<80%, Owner Occupier, Principal & Interest) review
Generally very good
When I asked for a rate reduction, I was given this but it was very small. I would have got a better deal if I refinanced.
ING Mortgage Simplifier (LVR<80%, Owner Occupier, Principal & Interest) review
Fee free, friendly and fun.
I have all my accounts in one and ING are fee free. Love it.
ING Home Loan review
Uncompassionate and uncaring.
Horrible! Long term loyal customer and have never missed a payment.. however I am completely dissatisfied with the actions of this global "caring" bank". Given the current economy and challenges we are all facing, it is amazing no compassion is shown. Every financial institution is fighting for our business offering competitive home loans both in the fixed and variable options. This bank is not willing to look at any flexibility in the fixed home rate even though I'm getting charged close to 4% and some institutions are offering just over 2%.. Although I said I'm happy to re-enter into a new contract with ING, they still want to charge me the enormous breakout cost close to $9000 to sign up to another contract with them... WOW! Losing a customer and their network forever over $9000. That money might not be a lot for you banks but at the moment, that money goes a long way to help every day folks. Okay ING, thanks for nothing and after a couple more months, you will never have my business again and I'll be sure to share my unfortunate experience.
ING Home Loan review
No trust bank.
It not a trustworthy bank as the interest rate on the website is not the same as I have for the same product, and I have only 1 month with the same interest rate that the ING was offering on the web. They accepted the form application and then they modify the interest rate, When I ask why they did that, they say they have there own risk analysis. And for that moment I always has a higher interest rate.
ING Mortgage Simplifier (LVR<80%, Owner Occupier, Principal & Interest) review
Were ahead of the curve, now just average
They used to be very competitive about five years ago - similar interest rate at the time to the basic loans from the big four, but much better features. Now, the rest of the industry has caught up and done so with a lower interest rate.
ING Mortgage Simplifier (LVR<80%, Owner Occupier, Principal & Interest) review
OK overall, but competitiveness is falling
Overall useful service, but competitiveness has dropped year over year. I feel like there's always something being taken away, or an interest rate cut not passed on in full. I have discussed leaving, and they can't match the competition, but have high fees for me to leave.
ING Fixed Rate Loan (Owner Occupier, Principal & Interest) review
Excellent customer service, honest and trustworthy
ING has provided excellent service to us with their Home Loan. They treat their customers as people and are always willing to help and rectify any problems. They are caring especially in times of hardship and Taylor your account to fit your needs. I can not recommend them highly enough.
ING Mortgage Simplifier (LVR<80%, Owner Occupier, Principal & Interest) review
Great bank
No problems or issues.
ING Orange Advantage (LVR<80%, Owner Occupier, Principal & Interest) (Package) review
Friendly and competitive good customer service.
Always approachable and prepared to negotiate.
ING Fixed Rate Loan (Owner Occupiers with Orange Advantage, Principal & Interest) (Orange Advantage) review
Good bank.
All going well so far, nearly three years in.
ING Home Loan review
Go with a mainstream lender who stays competitive
Got my loan with ING through MYRATE. Worst decision I’ve ever made and have been paying very high interest rates for years. They only give good rates to new customers and they won’t drop their customers interest rate if they know you can’t go anywhere else because of low equity. All my other banks have automatically dropped interest rates through out the years. But not ING or MYRATE
ING Orange Advantage (LVR<80%, Owner Occupier, Principal & Interest) (Package) review
Best bank!
Quick and efficient service, good rates, good features, no transaction fees.
ING Fixed Rate Loan (Owner Occupier, Principal & Interest) review
Competitive and trustworthy.
We are overall happy with this bank. We refinanced with them and they enabled us to purchase a new home.
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Home loan comparisons on Mozo - rates updated daily
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PromotedSmart Booster 1 Year Discount Variable Home Loan
- interest rate
- 1.99% p.a.variable for 12 months and then 2.57% p.a. variable
- comparison rate*
- 2.55% p.a.
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PromotedFixed Rate Home Loan
- interest rate
- 2.09% p.a.
fixed 2 years
- comparison rate*
- 2.98% p.a.
- Promoted
UHomeLoan
- interest rate
- 2.14% p.a.
fixed 1 year
- comparison rate*
- 3.01% p.a.
- Promoted
Mortgage Simplifier
- interest rate
- 2.59% p.a. variable
- comparison rate*
- 2.62% p.a.
- Promoted
Fixed Home Loan Special Offer Home Package Plus
- interest rate
- 2.29% p.a.
fixed 2 years
- comparison rate*
- 3.32% p.a.
Want more? Compare all 543 home loans in the Mozo comparison engine.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.