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Macquarie Home loan reviews

Overall rating
5.6/10
Price
5.9/10
Features
5.3/10
Customer service
5.6/10
Convenience
5.0/10
Trust
5.8/10
Based on 115 reviews as rated by the Mozo community.

Featured home loan from Macquarie

Basic Home Loan

interest rate
3.09% p.a. variable
comparison rate*
3.09% p.a.
upfront fees
$0

Promoted

Recent Macquarie home loan reviews

Sort reviews by: date | star rating
  • Macquarie Basic Home Loan (Owner Occupier, LVR<70%, Principal & Interest) review

    Overall rating   2 / 10
    Greedy and condescending.

    Zero focus on what is in the best interest of the customer.

    Price
    6 / 10
    Features
    4 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Dean, South Australia, reviewed about 1 month ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   6 / 10
    Don’t need offset.

    Not the cheapest rate - matches ING rates but not UBank even though both not full service banks.

    Price
    5 / 10
    Features
    7 / 10
    Customer service
    6 / 10
    Convenience
    6 / 10
    Trust
    2 / 10
    Less
    Lauren, Queensland, reviewed about 1 month ago
  • Macquarie Basic Home Loan (Owner Occupier, LVR<70%, Principal & Interest) review

    Overall rating   10 / 10
    Courteous, well informed & quick responses.

    Easy to contact. Always polite & sorts out any enquiries promptly. Acts on interest changes to accounts promptly without the need to phone and chase.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    7 / 10
    Trust
    10 / 10
    Less
    Kerry, New South Wales, reviewed about 2 months ago
  • Macquarie Basic Home Loan (Owner Occupier, LVR<70%, Principal & Interest) review

    Overall rating   10 / 10
    Do not stick with the major banks.

    Best bank in my opinion.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Nicole, New South Wales, reviewed about 2 months ago
  • Macquarie Home Loan review

    Overall rating   10 / 10
    Great customer service.

    Information is passed onto you promptly and from this you can take action and you're in control of your choices.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Kim, New South Wales, reviewed about 2 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    Competitive rates and benefits.

    Best rates, easy to set up. Great customer services.

    Price
    10 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Kerry, Victoria, reviewed about 2 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    The best change we have made in years.

    We have been with the bank for a little over 1 year & we had had our interest rate reduced 3 times. We were with another bank for over 5 years & had our rate reduced once! There are minimal waiting times when contacting them & their online banking is easy to navigate...really like it.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    7 / 10
    Convenience
    6 / 10
    Trust
    9 / 10
    Less
    Stephanie, Victoria, reviewed 2 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    Service and support miles ahead of Big Four banks.

    Such an easy process getting a home loan with Macquarie compared with my previous big 4 bank.

    Price
    10 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    8 / 10
    Trust
    9 / 10
    Less
    Fleur, Western Australia, reviewed 2 months ago
  • Macquarie Basic Home Loan (Owner Occupier, LVR<70%, Principal & Interest) review

    Overall rating   8 / 10
    Very Happy.

    So pleased with my home loan. Macquarie pass on the interest cuts no problem.

    Price
    10 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    5 / 10
    Trust
    8 / 10
    Less
    Debra, New South Wales, reviewed 2 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    Great customer service

    Their call center is excellent. No complex menu system, short wait times and very helpful.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    6 / 10
    Trust
    8 / 10
    Less
    Natalie, Western Australia, reviewed 3 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    Great Customer Service

    Staff always willing to help. They are polite and courteous. Changes to account structures and so forth are never a problem to achieve.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Stephen, Queensland, reviewed about 3 years ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   8 / 10
    Competitive rate & easy to understand options

    Good online access. No branch option but we have no need so works for us

    Price
    8 / 10
    Features
    6 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    8 / 10
    Less
    Susie, New South Wales, reviewed almost 4 years ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    Very prompt and understanding

    I have been customer with the bank for 20 years and have no issues with them.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Le, Victoria, reviewed almost 4 years ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) review

    Overall rating   7 / 10
    Good customer service

    Great home loan but I hate not having a branch here in Queensland.

    Price
    5 / 10
    Features
    3 / 10
    Customer service
    8 / 10
    Convenience
    0 / 10
    Trust
    7 / 10
    Less
    Kirsty, Queensland, reviewed almost 4 years ago
  • Macquarie Basic Home Loan (Fixed, Owner Occupier, Principal & Interest, LVR<70%) review

    Overall rating   6 / 10
    Easy access, limited features.

    The bank is usually early accessible, not long wait times on hold. Loan features could be improved.

    Price
    7 / 10
    Features
    5 / 10
    Customer service
    7 / 10
    Convenience
    6 / 10
    Trust
    6 / 10
    Less
    Nerida, New South Wales, reviewed about 4 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Smart Home Loan

      interest rate
      2.88% p.a. variable
      comparison rate*
      2.90% p.a.
      upfront fees
      $520

      Promoted
    • UHomeLoan - Discount Offer

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.84% p.a.
      upfront fees
      $0

      Promoted
    • Variable Home Loan

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.80% p.a.
      upfront fees
      $0

      Promoted
    • Basic Home Loan

      interest rate
      3.09% p.a. variable
      comparison rate*
      3.09% p.a.
      upfront fees
      $0

      Promoted
    • Discount Fixed Rate 300k+

      interest rate
      2.89% p.a.
      fixed 2 years
      comparison rate*
      3.76% p.a.
      upfront fees
      $450

      Promoted

    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 531 home loans in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.