Way disappointed and Hope you go out of business and I wish you all the bad luck in this world
Very helpful with interest rates when I rang with them.
Pro: ~ i got my loans approved in just 3 days while other banks may take a month to do so ~ got a conditional approval after just 1.5hours phone call ~ cheap rate, and accept apartment as security as well ~ super responsive staff members, they allocate their time to help you with tight settlement date Cons: None so far
Macquarie are quick to respond to enquires. They try to do the right thing, e.g. don't charge a ATM fees if you have to use another provider...if they are able. Are secure and have competitive rates. Also have a good net banking service.
When shopping for a mortgage, A good interest rate and ease of approval aren't the only things to consider. The compassion and decency of the lender, if things go pair-shaped, should also be a very important thing to consider, you will not find these traits at Macquarie Bank Some lenders hold life as a very low valued commodity.
Macquarie have been extremely easy to do business with, their customer service is excellent and the online and App experience is very easy to navigate.
They seem to be understanding and helpful when life gets in the way and you need a bit of assistance. Helped me through a tough patch, on track now.
I requested the bank look at reviewing the rate they have me on of just over 5%. They have refused to do so on the basis of extremely weak arguments and it is an old product. There is an LVR of 25% involved. Service is absolute rubbish and they should remove care from customer care department and replace with couldn't care.
Macquarie have been more than helpful from the beginning. They have also reviewed and reduced our interest rates to remain competitive with current market rates.
Large break cost fees on fixed loans. Not competitive on interest rates. Only positive is that they don't charge ATM fees for withdrawals.
Not in touch with interest rates. Hard to access.
Like the offset accounts and rate of home loan, easy online functions, however some functions require forms to be completed instead of fully online.
Good interest rate but not a good interest rate on their offset option.
2-year 2.74% interest only for a construction loan. It was the fastest bank to approve during the pandemic and they were on the ball to get us set up whilst we rebuild our home. No cons so far.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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