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Macquarie Home loan reviews

Overall rating
5.9/10
Price
6.2/10
Features
5.7/10
Customer service
5.9/10
Convenience
5.2/10
Trust
6.1/10
Based on 128 reviews as rated by the Mozo community.

Featured home loan from Macquarie

Basic Home Loan

interest rate
2.19% p.a.
fixed 2 years
comparison rate*
2.65% p.a.

Promoted

Recent Macquarie home loan reviews

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  • Macquarie Home Loan review

    Overall rating   8 / 10
    Great features and great online platform to bank.

    Easy online platform, great customer service with Australian customer service people, competitive rates and great features such as 9 offset accounts with home loan.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Ainslie, New South Wales, reviewed 4 days ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<60%, Principal & Interest) (Package) review

    Overall rating   8 / 10
    A good bank.

    So far, a very easy bank to deal with. Only setback is that they are online only, so no bank branches.

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    7 / 10
    Trust
    10 / 10
    Less
    Carol, Queensland, reviewed 10 days ago
  • Macquarie Home Loan review

    Overall rating   9 / 10
    Competitive rates with great customer service

    The loan set up process was really easy and they offer competitive rates. The app is easy to follow and use. Their customer service team are easy to reach without long wait times and are helpful and skilled.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Kiara, Victoria, reviewed 24 days ago
  • Macquarie Offset Home Loan (Fixed, Owner Occupier, Principal & Interest) (Package) review

    Overall rating   7 / 10
    Competitive rate and good features.

    We have been really happy with Macquarie. It's a bit of a pain not having easy access to a 'physical' branch here in Victoria, but we haven't had any problems and have a very competitive rate.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    7 / 10
    Convenience
    6 / 10
    Trust
    8 / 10
    Less
    Emily, Victoria, reviewed about 2 months ago
  • Macquarie Basic Home Loan (Owner Occupier, LVR<60%, Principal & Interest) review

    Overall rating   10 / 10
    Fast and efficient service

    Online only mortgage provider. Better interactions than my previous provider.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Corey, New South Wales, reviewed about 2 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<60%, Principal & Interest) (Package) review

    Overall rating   10 / 10
    Competitive rates and secure bank.

    Although not as large as the 'Big 4' retail banks, Macquarie is a much more diversified banking entity that offer very competitive rates on retail loans and credit cards and I would recommend them to anyone.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Sean, New South Wales, reviewed 2 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<60%, Principal & Interest) (Package) review

    Overall rating   7 / 10
    Great customer service.

    As a whole, is ok. Has most of the bells and whistles like multiple offset accounts with a rewards credit card. However they don't have ATMs which makes depositing cash into your account a bit difficult unless you are able to visit one of their branches (open only Monday-Friday). I think they have one in most states so it's not like they have an abundance of branches. BPay payments are available however you can't schedule them for future dates which is absolutely stupid. On the upside, their online banking is brilliant and customer service is done by someone in Australia and they are always very helpful.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    6 / 10
    Trust
    10 / 10
    Less
    Angie, Queensland, reviewed 3 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<60%, Principal & Interest) (Package) review

    Overall rating   8 / 10
    Excellent choice for those who want flexibility.

    The product we use with Macquarie is quite flexible and the options to have multiple offset accounts allow us to pool our money in a way that makes managing our funds easy.

    Price
    8 / 10
    Features
    10 / 10
    Customer service
    7 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Alex, Australian Capital Territory, reviewed 3 months ago
  • Macquarie Basic Home Loan (Owner Occupier, LVR<60%, Principal & Interest) review

    Overall rating   9 / 10
    Simple app

    So far so good.

    Price
    10 / 10
    Features
    6 / 10
    Customer service
    6 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Dawn, Queensland, reviewed 4 months ago
  • Macquarie Offset Home Loan (Fixed, Owner Occupier, Principal & Interest) (Package) review

    Overall rating   9 / 10
    Understanding of adverse situations.

    After experiencing unexpected hardship they assisted in every way possible. Their rates are fantastic and so is their customer service.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    2 / 10
    Less
    Allira, New South Wales, reviewed 4 months ago
  • Macquarie Offset Home Loan (Fixed, Owner Occupier, Principal & Interest) (Package) review

    Overall rating   10 / 10
    Great rates combined with excellent service.

    The application process was simple. The interest rate was very competitive. Their internet banking is great with fantastic budgeting features. The customer service is excellent with staff who speak clear English, have a 'can do' attitude and only too happy to work with you. We hit a had financial time in 2019 and they were very understanding and only too happy to work with us on getting back on track. The only negative is there are no branches, so to deposit cash you need to have an account with another bank.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    5 / 10
    Trust
    10 / 10
    Less
    Kate, New South Wales, reviewed 4 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<60%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    The Line is Credit option is the way to go!

    Great value with the line of credit arrangement where you can have all of your loan accounts at one low interest rate. Package also has a good Qantas Frequent Flyer program.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Gavin, New South Wales, reviewed 5 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<60%, Principal & Interest) (Package) review

    Overall rating   9 / 10
    Competitive home loan rates.

    Great customer service. Being able to put extra money into your account is hard with no physical banks.

    Price
    10 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    6 / 10
    Trust
    10 / 10
    Less
    Tara, Tasmania, reviewed 6 months ago
  • Macquarie Basic Home Loan (Owner Occupier, LVR<60%, Principal & Interest) review

    Overall rating   2 / 10
    Greedy and condescending.

    Zero focus on what is in the best interest of the customer.

    Price
    6 / 10
    Features
    4 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Dean, South Australia, reviewed 8 months ago
  • Macquarie Offset Home Loan (Owner Occupier, LVR<60%, Principal & Interest) (Package) review

    Overall rating   6 / 10
    Don’t need offset.

    Not the cheapest rate - matches ING rates but not UBank even though both not full service banks.

    Price
    5 / 10
    Features
    7 / 10
    Customer service
    6 / 10
    Convenience
    6 / 10
    Trust
    2 / 10
    Less
    Lauren, Queensland, reviewed 8 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Fixed Rate Home Loan

      interest rate
      2.09% p.a.
      fixed 2 years
      comparison rate*
      2.98% p.a.

      Promoted
    • Smart Booster 1 Year Discount Variable Home Loan

      interest rate
      1.99% p.a.variable for 12 months and then 2.57% p.a. variable
      comparison rate*
      2.55% p.a.

      Promoted
    • UHomeLoan

      interest rate
      2.14% p.a.
      fixed 1 year
      comparison rate*
      3.01% p.a.

      Promoted
    • Mortgage Simplifier

      interest rate
      2.59% p.a. variable
      comparison rate*
      2.62% p.a.

      Promoted
    • Fixed Home Loan Special Offer Home Package Plus

      interest rate
      2.29% p.a.
      fixed 2 years
      comparison rate*
      3.32% p.a.

      Promoted

    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 543 home loans in the Mozo comparison engine.

    Compare more home loans

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.