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Macquarie home loan reviews

Macquarie
Macquarie's overall rating for home loans

(as rated by the Mozo community)

5.6 / 10

based on 113 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Macquarie

Recent Macquarie home loan reviews

Macquarie

Macquarie Basic Home Loan (Owner Occupier, LVR<70%, Principal & Interest) Basic Home Loan review

Overall rating   10 / 10

Courteous, well informed & quick responses.

Easy to contact. Always polite & sorts out any enquiries promptly. Acts on interest changes to accounts promptly without the need to phone and chase.

Full review

Easy to contact. Always polite & sorts out any enquiries promptly. Acts on interest changes to accounts promptly without the need to phone and chase.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Kerry, New South Wales, reviewed 4 days ago

Macquarie

Macquarie Basic Home Loan (Owner Occupier, LVR<70%, Principal & Interest) Basic Home Loan review

Overall rating   10 / 10

Do not stick with the major banks.

Best bank in my opinion.

Full review

Best bank in my opinion.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Nicole, New South Wales, reviewed 8 days ago

Macquarie

Macquarie Home Loan review

Overall rating   10 / 10

Great customer service.

Information is passed onto you promptly and from this you can take action and you're in control of your choices.

Full review

Information is passed onto you promptly and from this you can take action and you're in control of your choices.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kim, New South Wales, reviewed 9 days ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   9 / 10

Competitive rates and benefits.

Best rates, easy to set up. Great customer services.

Full review

Best rates, easy to set up. Great customer services.

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Kerry, Victoria, reviewed 10 days ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   9 / 10

The best change we have made in years.

We have been with the bank for a little over 1 year & we had had our interest rate reduced 3 times. We were with another bank for over 5 years & had our rate reduced once! There are minimal waiting times when contacting them & their online banking...

Full review

We have been with the bank for a little over 1 year & we had had our interest rate reduced 3 times. We were with another bank for over 5 years & had our rate reduced once! There are minimal waiting times when contacting them & their online banking is easy to navigate...really like it.

    Price   10 / 10

    Features   10 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   9 / 10

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Stephanie, Victoria, reviewed 16 days ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   9 / 10

Service and support miles ahead of Big Four banks.

Such an easy process getting a home loan with Macquarie compared with my previous big 4 bank.

Full review

Such an easy process getting a home loan with Macquarie compared with my previous big 4 bank.

    Price   10 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Fleur, Western Australia, reviewed 22 days ago

Macquarie

Macquarie Basic Home Loan (Owner Occupier, LVR<70%, Principal & Interest) Basic Home Loan review

Overall rating   8 / 10

Very Happy.

So pleased with my home loan. Macquarie pass on the interest cuts no problem.

Full review

So pleased with my home loan. Macquarie pass on the interest cuts no problem.

    Price   10 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Debra, New South Wales, reviewed 23 days ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   9 / 10

Great customer service

Their call center is excellent. No complex menu system, short wait times and very helpful.

Full review

Their call center is excellent. No complex menu system, short wait times and very helpful.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Natalie, Western Australia, reviewed about 1 month ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   9 / 10

Great Customer Service

Staff always willing to help. They are polite and courteous. Changes to account structures and so forth are never a problem to achieve.

Full review

Staff always willing to help. They are polite and courteous. Changes to account structures and so forth are never a problem to achieve.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Stephen, Queensland, reviewed about 3 years ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   8 / 10

Competitive rate & easy to understand options

Good online access. No branch option but we have no need so works for us

Full review

Good online access. No branch option but we have no need so works for us

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Susie, New South Wales, reviewed over 3 years ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   9 / 10

Very prompt and understanding

I have been customer with the bank for 20 years and have no issues with them.

Full review

I have been customer with the bank for 20 years and have no issues with them.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Le, Victoria, reviewed over 3 years ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   7 / 10

Good customer service

Great home loan but I hate not having a branch here in Queensland.

Full review

Great home loan but I hate not having a branch here in Queensland.

    Price   5 / 10

    Features   3 / 10

    Customer service   8 / 10

    Convenience   0 / 10

    Trust   7 / 10

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Kirsty, Queensland, reviewed almost 4 years ago

Macquarie

Macquarie Basic Home Loan (Fixed, Owner Occupier, Principal & Interest, LVR<70%) Basic Home Loan (Fixed) review

Overall rating   6 / 10

Easy access, limited features.

The bank is usually early accessible, not long wait times on hold. Loan features could be improved.

Full review

The bank is usually early accessible, not long wait times on hold. Loan features could be improved.

    Price   7 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Nerida, New South Wales, reviewed about 4 years ago

Macquarie

Macquarie Offset Home Loan (Owner Occupier, LVR<70%, Principal & Interest) (Package) Offset Home Loan (Package) review

Overall rating   7 / 10

Best option available at the time taken out

Best option available at the time taken out.

Full review

Best option available at the time taken out.

    Price   7 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   5 / 10

    Trust   6 / 10

Less

Grant, Western Australia, reviewed about 4 years ago

Macquarie

Macquarie Offset Home Loan (Fixed, Owner Occupier, Principal & Interest) (Package) Offset Home Loan (Fixed, Package) review

Overall rating   8 / 10

Good basic product.

Product is basic, but does what's needed.

Full review

Product is basic, but does what's needed.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Guy, New South Wales, reviewed over 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments

    interest rate

    2.88% p.a. variable

    comparison rate*

    2.90% p.a.

    upfront fees

    $520

    Go to site

    More info

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments
    • Interest rate: 2.88% p.a. variable
    • Comparison rate*: 2.90% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.2

    Based on 639 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k

    interest rate

    2.84% p.a. variable

    comparison rate*

    2.84% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k
    • Interest rate: 2.84% p.a. variable
    • Comparison rate*: 2.84% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.3

    Based on 7 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    • No application fees
    • No monthly fees
    • No annual fees

    interest rate

    2.84% p.a. variable

    comparison rate*

    2.80% p.a.

    upfront fees

    $0

    Go to site

    More info

    • No application fees
    • No monthly fees
    • No annual fees
    • Interest rate: 2.84% p.a. variable
    • Comparison rate*: 2.80% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    10.0

    Based on 1 Athena home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    Tic:Toc Variable Home Loan (Owner Occupier, Principal & Interest)

    Tic:Toc Variable Home Loan (Owner Occupier, Principal & Interest)

    • A low hassle online home loan.
    • Tic:Toc’s award winning platform means you could save thousands with low rates and no application, valuation or settlement fees.
    • Unlimited free redraws and extra repayments.

    interest rate

    2.79% p.a. variable

    comparison rate*

    2.80% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A low hassle online home loan.
    • Tic:Toc’s award winning platform means you could save thousands with low rates and no application, valuation or settlement fees.
    • Unlimited free redraws and extra repayments.
    • Interest rate: 2.79% p.a. variable
    • Comparison rate*: 2.80% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $325.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: Optional - $10 per month
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    9.0

    Based on 1 Tic:Toc home loan reviews

    Need more information?
    Go to site

    More info

  • Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer

    interest rate

    2.74% p.a. variable

    comparison rate*

    2.77% p.a.

    upfront fees

    $596

    Go to site

    More info

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer
    • Interest rate: 2.74% p.a. variable
    • Comparison rate*: 2.77% p.a.
    • Upfront fees: $596
    • Ongoing fees: $0.00
    • Discharge fee: $535.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount: $850,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    6.8

    Based on 23 Homestar home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 536 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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