Absolutely awful customer service.
More Macquarie savings account customer reviewsWorst bank ever. They can lock you down from accessing your hard earn money. Even your money come from legal source of income. There is no cash deposit. Whoever call specialist on their side question you like a criminal and never let you know what happen. Poor customer service and low EQ staff. I am going to sell all my holdings in this bank. They can lock your money and leave you without money to live. Stay away from this bank if you dont want to deal with the trouble.
More Macquarie bank account customer reviewsThe banks service has gone down hill. Now they give a 1300 number to ring and the wait times are awful. I've tried to get the bank to match the new customer home loan rate after being a loyal customer for 10 years and they keep refusing to review the rate. They are very poor in responding to emails and are very fast to raise rates when they can. Avoid at all costs.
More Macquarie home loan customer reviewsMany years, no problems. staff are smart and courteous.
More Macquarie share account customer reviewsComes with rewards and complimentary insurance for travel and extended warranty, etc. Everything that is charged to my credit card I get a little notification which is great. Direct debit is a bit of a hit and miss as it takes 3 days to clear however if you transferred payment yourself, funds are available almost instantly.
More Macquarie credit card customer reviewsBest bank ever.
More Macquarie term deposit customer reviewsMozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.