NAB personal loan reviews

NAB
NAB's overall rating for personal loans

(as rated by the Mozo community)

7.6 / 10

based on 318 reviews

Price

Features

Customer service

Convenience

Trust

Top 5 personal loans 2015

Featured personal loan from NAB

Recent NAB personal loan reviews

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   9 / 10

Great service

I like this bank because they're helping me while I'm struggling between jobs.

Full review

I like this bank because they're helping me while I'm struggling between jobs.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Dontae (VIC), reviewed 3 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   10 / 10

Always great customer service, no worries about it

They are a lovely gang of girls working at this bank, always happy and ready to help you; they even take the time to teach you how to use apps. I may have to wait as they can get very busy, so you either wait or come back. The only thing is they...

Full review

They are a lovely gang of girls working at this bank, always happy and ready to help you; they even take the time to teach you how to use apps. I may have to wait as they can get very busy, so you either wait or come back. The only thing is they close Tuesdays so you need to get things done before and don't leave it for that day.

    Price   -1 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Debbie (NSW), reviewed 3 months ago

NAB

NAB personal loan review

Overall rating   2 / 10

Terrible

I’ve stuck by them they have looked after me with my other houses, but I making good money at the time. Their internet banking is non descriptive at least for a few days. I need to know now where my money went, miscellaneous transaction don’t cut...

Full review

I’ve stuck by them they have looked after me with my other houses, but I making good money at the time. Their internet banking is non descriptive at least for a few days. I need to know now where my money went, miscellaneous transaction don’t cut it with me.

    Price   4 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   -1 / 10

Less

Roby (QLD), reviewed 4 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   1 / 10

Customer service

I am waiting for income insurances to kick in (25 days to go out of 88 day waiting period) & trying to live on Centrelink payments. Went to NAB Armadale for a short term personal loan to bridge gap and was told by the manager "we don't lend on...

Full review

I am waiting for income insurances to kick in (25 days to go out of 88 day waiting period) & trying to live on Centrelink payments. Went to NAB Armadale for a short term personal loan to bridge gap and was told by the manager "we don't lend on future events". Isn't that critical to all loans taken out? We will endure, we will get our insurance payouts & take our super money where we are credible.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   8 / 10

    Trust   0 / 10

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Veronica (WA), reviewed 5 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Such a pleasure to deal with

Awesome service, quick, friendly, approachable staff.

Full review

Awesome service, quick, friendly, approachable staff.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Alana (QLD), reviewed 12 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Happy to get my statement online

I'm very happy with the service I receive and the help from a very nice financial officer.

Full review

I'm very happy with the service I receive and the help from a very nice financial officer.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Jennifer (SA), reviewed about 1 year ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Reasonable bank

NAB are pretty good but I pay $50 a month in loan fees alone.

Full review

NAB are pretty good but I pay $50 a month in loan fees alone.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Lisa (VIC), reviewed over 1 year ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Competitive products and fees

NAB is competitive by way of products and up to date with fresh and new ideas. They present a clean and friendly service when dealing with staff. However my one criticism includes the high volume waiting times in line for a teller, as the number...

Full review

NAB is competitive by way of products and up to date with fresh and new ideas. They present a clean and friendly service when dealing with staff. However my one criticism includes the high volume waiting times in line for a teller, as the number of staff tend to be at minimum for this face to face service.

    Price   5 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Ronald (QLD), reviewed over 1 year ago

NAB

NAB personal loan review

Overall rating   10 / 10

NAB has been great to bank with

NAB offered Christmas gifts for my 20 year old daughter and car repairs.

Full review

NAB offered Christmas gifts for my 20 year old daughter and car repairs.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Natalie (VIC), reviewed over 1 year ago

NAB

NAB personal loan review

Overall rating   9 / 10

Easy to get to

It has good customer service and is easy to get to

Full review

It has good customer service and is easy to get to

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jodie (VIC), reviewed almost 2 years ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   9 / 10

Excellent personal loan.

Brilliantly setup and very reasonable repayments.

Full review

Brilliantly setup and very reasonable repayments.

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Magnus (NSW), reviewed about 2 years ago

NAB

NAB personal loan review

Overall rating   9 / 10

Great

Great bank

Full review

Great bank

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Rae (NSW), reviewed about 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   4 / 10

Too high

Very high rates

Full review

Very high rates

    Price   4 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   7 / 10

    Trust   4 / 10

Less

Leesa (VIC), reviewed about 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Happy customer

Again can not fault the nab bank

Full review

Again can not fault the nab bank

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Matthew (VIC), reviewed about 2 years ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   8 / 10

Competitive and helpful

I have used NAB for my personal banking, personal loan, credit card and business banking for the last few years, after swapping from bank to bank for years prior to this. I find them competitive and helpful, both over the phone and in branch.

Full review

I have used NAB for my personal banking, personal loan, credit card and business banking for the last few years, after swapping from bank to bank for years prior to this. I find them competitive and helpful, both over the phone and in branch.

    Price   7 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Emma (NSW), reviewed about 2 years ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   3 / 10

Huge interest rates on loans

Variable interest rates are naturally going to be higher than fixed rate loans, however beware that with NAB, the interest you pay alone on a VIR loan will equal MORE than half the amount of the original loan. So if you borrowed, say, $10,000,...

Full review

Variable interest rates are naturally going to be higher than fixed rate loans, however beware that with NAB, the interest you pay alone on a VIR loan will equal MORE than half the amount of the original loan. So if you borrowed, say, $10,000, expect to pay back a total of $16,000.

    Price   1 / 10

    Features   6 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   3 / 10

Less

Leah (QLD), reviewed over 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Awesome customer service

I love going into my local NAB, they are always happy and friendly

Full review

I love going into my local NAB, they are always happy and friendly

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Mitchell (NSW), reviewed over 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   5 / 10

Competitive loan rates, long initial setup period.

The initial setup process took only a few minutes to complete, however waiting for approval took several weeks (had applied for the loan online) and after about 2 months I decided to go into my local branch to finalise the loan which didn't take...

Full review

The initial setup process took only a few minutes to complete, however waiting for approval took several weeks (had applied for the loan online) and after about 2 months I decided to go into my local branch to finalise the loan which didn't take long at all (probably about half an hour). At the time they did offer a competitive fixed interest rate for an unsecured loan which was great but it really did take far longer than expected to draw up the loan. When I lost my job and was going through a hard time financially, the staff at NAB Care were understanding about my situation and allowed me to take a repayment holiday for 3 months which really helped me out.

    Price   7 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   7 / 10

    Trust   5 / 10

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Luke (VIC), reviewed over 2 years ago

NAB

NAB personal loan review

Overall rating   10 / 10

They are very helpful with their service

Very helpful

Full review

Very helpful

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Theresa (NSW), reviewed over 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Good

Their rates are higher than some of the other banks

Full review

Their rates are higher than some of the other banks

    Price   5 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Kaylah (NSW), reviewed over 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Sensationsal service and products

I love NAB because of the easy to use online format, the friendly staff at the Branch and the service provided to us by NAB while we were having trouble transfering money over Christmas while in New Orleans, USA. Do not know where we would be...

Full review

I love NAB because of the easy to use online format, the friendly staff at the Branch and the service provided to us by NAB while we were having trouble transfering money over Christmas while in New Orleans, USA. Do not know where we would be without them.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

David (QLD), reviewed over 2 years ago

NAB

NAB personal loan review

Overall rating   10 / 10

They been awesome to me.

NAB have always given me pro,pt reliable service, it would have to be a killer deal to get me to leave the NAB.

Full review

NAB have always given me pro,pt reliable service, it would have to be a killer deal to get me to leave the NAB.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   -1 / 10

Less

Robin (QLD), reviewed over 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Great service, deals and very helpful

Great service, answer any questions, rates are like any big bank, help set up things at the bank and try to be as quick as possible. But do need more tellers inside back every nab seems to have the same problem, branch phone numbers need to be...

Full review

Great service, answer any questions, rates are like any big bank, help set up things at the bank and try to be as quick as possible. But do need more tellers inside back every nab seems to have the same problem, branch phone numbers need to be listed instead of the one number.

    Price   6 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Kellie (QLD), reviewed over 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Nice way of banking

Provides excellent financial services and advice.

Full review

Provides excellent financial services and advice.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tavita (NSW), reviewed over 2 years ago

NAB

NAB personal loan review

Overall rating   8 / 10

Great product and service.

10/10

Full review

10/10

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Lambertus (NSW), reviewed over 2 years ago

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Personal loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 26.95% p.a.

    comparison rate*

    7.69% p.a.to 28.21% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Other benefits:
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    9.50% p.a.to 15.99% p.a.

    comparison rate*

    10.06% p.a.to 16.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 9.50% would cost $38,253.35 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    7.0

    Based on 4 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    MoneyPlace Unsecured Personal Loan - Excellent Credit Rating (Fixed)

    MoneyPlace Unsecured Personal Loan - Excellent Credit Rating (Fixed)

    • No hidden fees, no monthly fees
    • Some customers will receive a special $0 establishment fee
    • 100% Online, apply in minutes

    interest rate

    7.65% p.a.to 21.00% p.a.

    comparison rate*

    7.65% p.a.to 23.5% p.a.based on $30,000
    over 5 years

    fees

    $0.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 7.65% would cost $36,196.75 including fees.

    • No hidden fees, no monthly fees
    • Some customers will receive a special $0 establishment fee
    • 100% Online, apply in minutes
    • Other benefits:
    • Upfront fee: $0
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $45,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Featured product

     

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed over 5 years)

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed over 5 years)

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees

    interest rate

    8.35% p.a.to 11.40% p.a.

    comparison rate*

    9.61% p.a.to 13.13% p.a.based on $30,000
    over 5 years

    fees

    $300.00upfront
    and
    $0.00/month

    Go to site

    More info

    5 year term only. Representative example: a 5 year $30,000 loan at 8.35% would cost $37,099.76 including fees.

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 5 Years
    • Maximum loan term: 5 Years
    Overall rating

    0.0

    Based on 1 SocietyOne personal loan reviews

    Need more information?
    Go to site

    More info

  • Wisr Unsecured Personal Loan (Fixed)

    Wisr Unsecured Personal Loan (Fixed)

    • Low personalised rates, for borrowers with excellent credit
    • Borrow between $5,000-$35,000
    • Easy online application - Get a response in minutes

    interest rate

    8.50% p.a.to 19.95% p.a.

    comparison rate*

    9.36% p.a.to 20.91% p.a.based on $30,000
    over 5 years

    fees

    $595.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 8.50% would cost $37,524.76 including fees.

    • Low personalised rates, for borrowers with excellent credit
    • Borrow between $5,000-$35,000
    • Easy online application - Get a response in minutes
    • Other benefits:
    • Upfront fee: $595
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

Want more? Compare all 195 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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