NAB personal loan reviews

NAB
NAB's overall rating for personal loans

(as rated by the Mozo community)

6.8 / 10

based on 831 reviews

Price

Features

Customer service

Convenience

Trust

Top 5 personal loans 2015

Featured personal loan from NAB

Recent NAB personal loan reviews

NAB

NAB personal loan review

Overall rating   8 / 10

Great, pricing could be better.

Every about the personal loan is very good except for pricing. The interest rates need to be lower, it's too expensive.

Full review

Every about the personal loan is very good except for pricing. The interest rates need to be lower, it's too expensive.

    Price   3 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   9 / 10

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David, Australian Capital Territory, reviewed about 2 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   3 / 10

Needs to be more accessible

Needs to be more accessible. Not available for Centrelink Customers.

Full review

Needs to be more accessible. Not available for Centrelink Customers.

    Price   1 / 10

    Features   0 / 10

    Customer service   1 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Mel, Queensland, reviewed about 2 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

I like my bank a lot

They are so lovely and nice to their customers.

Full review

They are so lovely and nice to their customers.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Simone, Tasmania, reviewed 2 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   1 / 10

Good service

There interest rates for unsecured personal loan are too high compared to other lenders.

Full review

There interest rates for unsecured personal loan are too high compared to other lenders.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   2 / 10

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Joanne, Queensland, reviewed 3 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   10 / 10

I will always stay with NAB

Banking with NAB gives you great value since they have very low interest and their staff are friendly too.

Full review

Banking with NAB gives you great value since they have very low interest and their staff are friendly too.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

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Lorraine, Queensland, reviewed 3 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Amazing bank

I would give NAB a 10/10 for everything

Full review

I would give NAB a 10/10 for everything

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lisa, New South Wales, reviewed 4 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   8 / 10

Very competitive, great staff

This bank was willing to help in every way I needed them to and to make certain I was not pushing myself to hard. This bank also gets me to visit and review each year to make sure there are no problems cropping up.

Full review

This bank was willing to help in every way I needed them to and to make certain I was not pushing myself to hard. This bank also gets me to visit and review each year to make sure there are no problems cropping up.

    Price   8 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Robert, South Australia, reviewed 4 months ago

NAB

NAB personal loan review

Overall rating   5 / 10

Good not to bad

They have some good customer service.

Full review

They have some good customer service.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Mathew, Queensland, reviewed 4 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   5 / 10

Not a bad bank. Just not for me

I use this bank but decided not to now as I had to many fraudulent misbehaviours in my account.

Full review

I use this bank but decided not to now as I had to many fraudulent misbehaviours in my account.

    Price   6 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   6 / 10

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Joshua, Queensland, reviewed 4 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   9 / 10

Great service

I like this bank because they're helping me while I'm struggling between jobs.

Full review

I like this bank because they're helping me while I'm struggling between jobs.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Dontae, Victoria, reviewed 10 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   10 / 10

Always great customer service, no worries about it

They are a lovely gang of girls working at this bank, always happy and ready to help you; they even take the time to teach you how to use apps. I may have to wait as they can get very busy, so you either wait or come back. The only thing is they...

Full review

They are a lovely gang of girls working at this bank, always happy and ready to help you; they even take the time to teach you how to use apps. I may have to wait as they can get very busy, so you either wait or come back. The only thing is they close Tuesdays so you need to get things done before and don't leave it for that day.

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Debbie, New South Wales, reviewed 10 months ago

NAB

NAB personal loan review

Overall rating   2 / 10

Terrible

I’ve stuck by them they have looked after me with my other houses, but I making good money at the time. Their internet banking is non descriptive at least for a few days. I need to know now where my money went, miscellaneous transaction don’t cut...

Full review

I’ve stuck by them they have looked after me with my other houses, but I making good money at the time. Their internet banking is non descriptive at least for a few days. I need to know now where my money went, miscellaneous transaction don’t cut it with me.

    Price   4 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

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Roby, Queensland, reviewed 11 months ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   1 / 10

Customer service

I am waiting for income insurances to kick in (25 days to go out of 88 day waiting period) & trying to live on Centrelink payments. Went to NAB Armadale for a short term personal loan to bridge gap and was told by the manager "we don't lend on...

Full review

I am waiting for income insurances to kick in (25 days to go out of 88 day waiting period) & trying to live on Centrelink payments. Went to NAB Armadale for a short term personal loan to bridge gap and was told by the manager "we don't lend on future events". Isn't that critical to all loans taken out? We will endure, we will get our insurance payouts & take our super money where we are credible.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   8 / 10

    Trust   0 / 10

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Veronica, Western Australia, reviewed 12 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   8 / 10

Great provider

Allways helpfull

Full review

Allways helpfull

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Phillip, Queensland, reviewed over 1 year ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   8 / 10

Simple and stress free banking

Stress free!

Full review

Stress free!

    Price   5 / 10

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Rachel, Victoria, reviewed over 1 year ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   8 / 10

No transaction fees

It a good bank very friendly.

Full review

It a good bank very friendly.

    Price   5 / 10

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Ngametua, Victoria, reviewed over 1 year ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Such a pleasure to deal with

Awesome service, quick, friendly, approachable staff.

Full review

Awesome service, quick, friendly, approachable staff.

    Price   10 / 10

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Alana, Queensland, reviewed over 1 year ago

NAB

NAB Personal Loan (Variable, Unsecured) personal loan review

Overall rating   10 / 10

Perfect bank

Good l like dealing with this bank

Full review

Good l like dealing with this bank

    Price   5 / 10

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Molly, Queensland, reviewed over 1 year ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Easy to deal with

9 out of 10

Full review

9 out of 10

    Price   8 / 10

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Michael, New South Wales, reviewed over 1 year ago

NAB

NAB personal loan review

Overall rating   4 / 10

Takes too long to process an application

see below

Full review

see below

    Price   10 / 10

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Jem, Queensland, reviewed over 1 year ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   9 / 10

Happy to get my statement online

I'm very happy with the service I receive and the help from a very nice financial officer.

Full review

I'm very happy with the service I receive and the help from a very nice financial officer.

    Price   9 / 10

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Jennifer, South Australia, reviewed almost 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   10 / 10

Reasonable bank

NAB are pretty good but I pay $50 a month in loan fees alone.

Full review

NAB are pretty good but I pay $50 a month in loan fees alone.

    Price   6 / 10

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Lisa, Victoria, reviewed almost 2 years ago

NAB

NAB Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   7 / 10

Competitive products and fees

NAB is competitive by way of products and up to date with fresh and new ideas. They present a clean and friendly service when dealing with staff. However my one criticism includes the high volume waiting times in line for a teller, as the number...

Full review

NAB is competitive by way of products and up to date with fresh and new ideas. They present a clean and friendly service when dealing with staff. However my one criticism includes the high volume waiting times in line for a teller, as the number of staff tend to be at minimum for this face to face service.

    Price   5 / 10

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Ronald, Queensland, reviewed about 2 years ago

NAB

NAB personal loan review

Overall rating   10 / 10

NAB has been great to bank with

NAB offered Christmas gifts for my 20 year old daughter and car repairs.

Full review

NAB offered Christmas gifts for my 20 year old daughter and car repairs.

    Price   10 / 10

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Natalie, Victoria, reviewed about 2 years ago

NAB

NAB personal loan review

Overall rating   9 / 10

Easy to get to

It has good customer service and is easy to get to

Full review

It has good customer service and is easy to get to

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Jodie, Victoria, reviewed over 2 years ago

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Personal loan comparisons on Mozo - rates updated daily

  • ING Unsecured Personal Loan (Fixed)

    ING Unsecured Personal Loan (Fixed)

    • A competitive fixed interest rate of 8.99% p.a. (comparison rate 9.13% p.a.).
    • Keep it simple with no monthly or annual fees.
    • Pay it off earlier, without early repayment fees

    interest rate

    8.99% p.a.

    comparison rate*

    9.13% p.a.based on $30,000
    over 5 years

    fees

    $100.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 2 to 5 years. Representative example: a 5 year $30,000 loan at 8.99% would cost $37,456.30 including fees.

    • A competitive fixed interest rate of 8.99% p.a. (comparison rate 9.13% p.a.).
    • Keep it simple with no monthly or annual fees.
    • Pay it off earlier, without early repayment fees
    • Other benefits: Establishment fee waived when you have an active Orange Everyday at the time of application or request to open an Orange Everyday account with your ING Personal Loan to receive loan funds.
    • Upfront fee: $100
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $30,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 5 Years
    Overall rating

    7.7

    Based on 6 ING personal loan reviews

    Need more information?
    Go to site

    More info

  • Citi Personal Loan Plus (Variable, Unsecured)

    Citi Personal Loan Plus (Variable, Unsecured)

    • You’ll get a personalised rate based on your financial history and current circumstances
    • Access an ongoing reusable credit facility at a variable rate, without needing to reapply
    • You can payout early, or make extra repayments, without a fee

    interest rate

    8.99% p.a.to 17.99% p.a.

    comparison rate*

    9.96% p.a.to 18.91% p.a.based on $30,000
    over 5 years

    fees

    $199.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 8.99% would cost $38,155.30 including fees.

    • You’ll get a personalised rate based on your financial history and current circumstances
    • Access an ongoing reusable credit facility at a variable rate, without needing to reapply
    • You can payout early, or make extra repayments, without a fee
    • Other benefits:
    • Upfront fee: $199
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $75,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Overall rating

    4.7

    Based on 83 Citi personal loan reviews

    Need more information?
    Go to site

    More info

  • NAB Personal Loan (Variable, Unsecured)

    NAB Personal Loan (Variable, Unsecured)

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • 12.69% is the headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get

    interest rate

    12.69% p.a.to 18.69% p.a.

    comparison rate*

    13.56% p.a.to 19.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.69% would cost $41,420.45 including fees.

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • 12.69% is the headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get
    • Other benefits: Headline rate displayed above, rates start as low as 10.69% based on credit history.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $55,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.8

    Based on 831 NAB personal loan reviews

    Need more information?
    Go to site

    More info

  • ANZ Unsecured Personal Loan (Fixed)

    ANZ Unsecured Personal Loan (Fixed)

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000

    interest rate

    12.45% p.a.

    comparison rate*

    13.32% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.45% would cost $41,500.53 including fees.

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000
    • Other benefits: ANZ Loan Protection Insurance available.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $300.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.9

    Based on 1149 ANZ personal loan reviews

    Need more information?
    Go to site

    More info

  • SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees

    interest rate

    7.50% p.a.to 9.99% p.a.

    comparison rate*

    9.51% p.a.to 12.71% p.a.based on $10,000
    over 3 years

    fees

    $300.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 7.50% would cost $11,498.24 including fees.

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 3 Years
    Overall rating

    4.0

    Based on 2 SocietyOne personal loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 199 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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