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Newcastle Permanent customer reviews

Overall rating
8.5/10
Price
7.9/10
Features
7.2/10
Customer service
8.6/10
Convenience
8.5/10
Trust
8.7/10
Based on 1134 reviews as rated by the Mozo community. More about the mozo ratings

Recent Newcastle Permanent customer reviews

  • Newcastle Permanent Home Insurance

    Thank you

    It's the best around.

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    Megan, New South Wales, reviewed 9 days ago
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  • Newcastle Permanent Smart Saver Account

    I would recommend over any other bank

    Pros - They will tell you if they have another product that would better suit your needs, great customer service, they have a large variety of products including insurance, great online banking and easy to use, have been with them for approx 40 years, no hidden fees or charges. Cons - Branches are only in the Newcastle area, some accounts do not gain interest if there have been any withdrawals that month, limited number of cheques before you have to pay for them.

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    Sonya, New South Wales, reviewed 3 months ago
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  • Newcastle Permanent Premium Variable Home Loan (Owner Occupier, Principal & Interest)

    Terrible customer support

    I noticed a long term mistake on their side that could cost me money as a result of their negligence. And asked them about it via internet banking account. My e-mail had a few questions. First they ignored the one they didn't want to answer. Then when I repeated the question they stopped replying at all. I am going to switch to another lender. Fingers crossed.

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    The, New South Wales, reviewed 4 months ago
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  • Newcastle Permanent Everyday Account

    A financial institution really for the people.

    Newcastle Permanent Building Society was there for me 35 years ago, when I needed help and has continued to be there ever since. I was an innocent partner in a bankruptcy and had no money. I finally got a job, and was able to set up an account with the Newcastle Perm. They understood my predicament, and I will always be a faithful client.

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    Kate, New South Wales, reviewed 7 months ago
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  • Newcastle Permanent Credit Card

    Best value bank.

    Best value with no fees, easy to use with every kind of shopping, great people to deal with.

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    Wendy, New South Wales, reviewed 8 months ago
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  • Newcastle Permanent Personal Loan (Fixed, Secured)

    10/10

    Rate them a 10.

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    Amparo, New South Wales, reviewed almost 2 years ago
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  • Newcastle Permanent Term Deposit

    Great customer service

    I like Newcastle Permanent because you are unlikely to get any nasty surprises from them.

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    Stephen, New South Wales, reviewed over 2 years ago
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  • Newcastle Permanent Car Insurance

    Great

    Nice one

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    Basanth, New South Wales, reviewed over 3 years ago
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  • Newcastle Permanent Everyday Account

    Great way to do banking with them

    I would recommend this bank to anyone

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    Robert, New South Wales, reviewed almost 5 years ago
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  • Newcastle Permanent Car Loan

    ake me feel uncomfortsble

    Too slow

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    Less
    Ben, Victoria, reviewed over 6 years ago
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