If there are any problems they get it sorted within one business day. I'm always kept up to date with new changes.
Newcastle Permanent Building Society was there for me 35 years ago, when I needed help and has continued to be there ever since. I was an innocent partner in a bankruptcy and had no money. I finally got a job, and was able to set up an account with the Newcastle Perm. They understood my predicament, and I will always be a faithful client.
I really like Newcastle Permanent. Customer service is excellent and the Premium Line of Credit is a great product particularly for investors that are looking to invest and flip properties where the security is to be retained. This means that you don't need to continually apply for loans. The only downside in my view is that branches are not located in Sydney.
Rate them a 10.
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