St.George home loan reviews

St.George
St.George's overall rating for home loans

(as rated by the Mozo community)

7.0 / 10

based on 1457 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from St.George

Recent St.George home loan reviews

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   8 / 10

Can do better

Customer service isn’t always at it’s best, I found that I had to chase them up a couple of times when refinancing. Whole process took over 3 weeks which was a bit long and they were not willing to negotiate on the variable rate.

Full review

Customer service isn’t always at it’s best, I found that I had to chase them up a couple of times when refinancing. Whole process took over 3 weeks which was a bit long and they were not willing to negotiate on the variable rate.

    Price   9 / 10

    Customer service   7 / 10

    Convenience   10 / 10

    Trust   6 / 10

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Peter, Queensland, reviewed 6 days ago

St.George

St.George home loan review

Overall rating   10 / 10

Competitive rates and will review on request.

Always very helpful if you have an enquiry and will listen to your requests for better rates etc.

Full review

Always very helpful if you have an enquiry and will listen to your requests for better rates etc.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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William, New South Wales, reviewed about 1 month ago

St.George

St.George Basic Home Loan Special Offer (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

I am totally happy with this bank.

Excellent customer service, easy to make an appointment, helpful and friendly staff.

Full review

Excellent customer service, easy to make an appointment, helpful and friendly staff.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Susanne, New South Wales, reviewed 2 months ago

St.George

St.George home loan review

Overall rating   2 / 10

Customer service is not their strong point

Being self employed we don't have much choice when it comes to who we can bank with. We would move to another bank if it were possible.

Full review

Being self employed we don't have much choice when it comes to who we can bank with. We would move to another bank if it were possible.

    Price   5 / 10

    Features   4 / 10

    Customer service   1 / 10

    Convenience   5 / 10

    Trust   3 / 10

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Marcia, Western Australia, reviewed 4 months ago

St.George

St.George home loan review

Overall rating   2 / 10

Customer service is not their strong point

Being self employed we don't have much choice when it comes to who we can bank with. We would move to another bank if it were possible.

Full review

Being self employed we don't have much choice when it comes to who we can bank with. We would move to another bank if it were possible.

    Price   5 / 10

    Features   4 / 10

    Customer service   1 / 10

    Convenience   5 / 10

    Trust   3 / 10

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Marcia, Western Australia, reviewed 4 months ago

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Awesome

Excellent customers service & product

Full review

Excellent customers service & product

    Price   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lee, Queensland, reviewed 11 months ago

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Excellent customer support.

Always prepared to listen and negotiate a better interest rate. On line banking is excellent - very easy to understand and follow.

Full review

Always prepared to listen and negotiate a better interest rate. On line banking is excellent - very easy to understand and follow.

    Price   7 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Sheila, Australian Capital Territory, reviewed about 1 year ago

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Great customer service

The application process was quick and friendly. Branch members have always been friendly and helpful.

Full review

The application process was quick and friendly. Branch members have always been friendly and helpful.

    Price   7 / 10

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Victor, Queensland, reviewed over 1 year ago

St.George

St.George home loan review

Overall rating   8 / 10

Good bank, helpful staff, frustrating time waits

The staff are friendly and helpful. The automated phone banking is frustrating and so is the waiting time to speak with a staff member. The staff have been very understanding when we were in a financial crisis and gave us the help we needed. I...

Full review

The staff are friendly and helpful. The automated phone banking is frustrating and so is the waiting time to speak with a staff member. The staff have been very understanding when we were in a financial crisis and gave us the help we needed. I think the interest rates could be more competitive and lower. Overall, St. George is a good bank with friendly, helpful staff who are willing to help and provide good service.

    Price   5 / 10

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Virginia, New South Wales, reviewed over 1 year ago

St.George

St.George home loan review

Overall rating   9 / 10

Friendly and cooperative

They were flexible in their approach to meeting our financial needs.

Full review

They were flexible in their approach to meeting our financial needs.

    Price   8 / 10

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Max, Australian Capital Territory, reviewed over 1 year ago

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Happy customer

Am very happy with our banking experience

Full review

Am very happy with our banking experience

    Price   8 / 10

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Toni, New South Wales, reviewed over 1 year ago

St.George

St.George Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

Staff are attentive and positive

Currently happy with business association

Full review

Currently happy with business association

    Price   9 / 10

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Paul, New South Wales, reviewed over 1 year ago

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   9 / 10

Attentive and customer focused

Approachable and adaptable staff. Competitive provider and appears to be working in partnership.

Full review

Approachable and adaptable staff. Competitive provider and appears to be working in partnership.

    Price   7 / 10

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Kym, New South Wales, reviewed over 1 year ago

St.George

St.George Portfolio Loan home loan review

Overall rating   6 / 10

St George should improve their customer service

Their in-house service is terrible and staff over the counter are not always pleasant.

Full review

Their in-house service is terrible and staff over the counter are not always pleasant.

    Price   3 / 10

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Tony, Queensland, reviewed almost 2 years ago

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   9 / 10

Good loan rates for fixed term

All round good banking experience, nothing negative that comes to mind.

Full review

All round good banking experience, nothing negative that comes to mind.

    Price   6 / 10

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Kevin, Queensland, reviewed almost 2 years ago

St.George

St.George home loan review

Overall rating   10 / 10

Great customer service and helpful staff.

I have dealt with St George since it was a building society. The staff are always helpful and friendly.

Full review

I have dealt with St George since it was a building society. The staff are always helpful and friendly.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Brenda, New South Wales, reviewed over 2 years ago

St.George

St.George Fixed Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   10 / 10

Fantastic friendly helpful staff - great service

Hands down St George Bank have been and still are outstanding in all aspects of banking, their staff are 2nd to none!! The most friendly, helpful, knowledgeable people I have ever dealt with in the banking business, I highly Recommend St George...

Full review

Hands down St George Bank have been and still are outstanding in all aspects of banking, their staff are 2nd to none!! The most friendly, helpful, knowledgeable people I have ever dealt with in the banking business, I highly Recommend St George Bank, especially my local branch in Joondalup. BEST BANK IN THE WORLD!!!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Adrian, Western Australia, reviewed over 2 years ago

St.George

St.George Basic Home Loan Special Offer (Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

Great customer service

St George staff are always willing to help you and nothing is inconvenient to them. I would recommend St George.The staff explain everything in simple terms to you so you can understand exactly what you have to do.

Full review

St George staff are always willing to help you and nothing is inconvenient to them. I would recommend St George.The staff explain everything in simple terms to you so you can understand exactly what you have to do.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Trish, New South Wales, reviewed over 2 years ago

St.George

St.George home loan review

Overall rating   8 / 10

Service is great. Online banking always smooth

Great bank. Easy to work with. One of the few companies I don't get stressed about when needing customer support! customer service is great to deal with, without the run around of being transferred from one person to another. That's just the way...

Full review

Great bank. Easy to work with. One of the few companies I don't get stressed about when needing customer support! customer service is great to deal with, without the run around of being transferred from one person to another. That's just the way it should be!

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

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Nada, New South Wales, reviewed over 2 years ago

St.George

St.George Portfolio Loan home loan review

Overall rating   8 / 10

Generally very happy with bank

We took an additional home loan and were supposed to receive a rewards bonus that took six months to process after endless enquiries.

Full review

We took an additional home loan and were supposed to receive a rewards bonus that took six months to process after endless enquiries.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Maurie, Queensland, reviewed over 2 years ago

St.George

St.George Basic Home Loan Special Offer (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Excellent customer service and well informed

Like - never had any problems

Full review

Like - never had any problems

    Price   9 / 10

    Features   9 / 10

    Customer service   7 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Helen, New South Wales, reviewed over 2 years ago

St.George

St.George Variable Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   4 / 10

Negotiate interest rates but poor service

- Customer service is poor in branches & it depends on the branch - Online banking is easy to use. - Competitive and will negotiate interest rates - However then it depends on who you speak to, on the phone or in the branch

Full review

- Customer service is poor in branches & it depends on the branch - Online banking is easy to use. - Competitive and will negotiate interest rates - However then it depends on who you speak to, on the phone or in the branch

    Price   5 / 10

    Features   4 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   3 / 10

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Lisa, New South Wales, reviewed almost 3 years ago

St.George

St.George home loan review

Overall rating   10 / 10

Noone can beat this service...Exceptional

I love this bank, I would recommend St George to everyone. Thirty years of home loan they believe in the people, all people.

Full review

I love this bank, I would recommend St George to everyone. Thirty years of home loan they believe in the people, all people.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Wendy, Queensland, reviewed almost 3 years ago

St.George

St.George home loan review

Overall rating   5 / 10

Can be good but not wholly reliable

I went through a lot of delays while building due to St George failing to release funds on time, even when paperwork wall done. resulted in many calls and delays with the builder. My final release took 4 days of phone calls as no one at St George...

Full review

I went through a lot of delays while building due to St George failing to release funds on time, even when paperwork wall done. resulted in many calls and delays with the builder. My final release took 4 days of phone calls as no one at St George knew what was happening. They have increased their interest rate when the other banks have kept theirs the same.

    Price   4 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   7 / 10

    Trust   5 / 10

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Rachel, Western Australia, reviewed almost 3 years ago

St.George

St.George Portfolio Loan (Advantage Package) home loan review

Overall rating   8 / 10

Great customer service

Have been with St. George for years, and I find that they are very helpful. I ring them often to talk about interest rates and they give me pretty good rates

Full review

Have been with St. George for years, and I find that they are very helpful. I ring them often to talk about interest rates and they give me pretty good rates

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Helen, New South Wales, reviewed almost 3 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.61% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.61% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave

    interest rate

    3.76% p.a. variable

    comparison rate*

    3.77% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave
    • Interest rate: 3.76% p.a. variable
    • Comparison rate*: 3.77% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.8

    Based on 79 Bank Australia home loan reviews

    Need more information?
    Go to site

    More info

  • Queensland Country Credit Union Discount Ultimate Home Loan Special (Principal & Interest, LVR<90%) (Package)

    Queensland Country Credit Union Discount Ultimate Home Loan Special (Principal & Interest, LVR<90%) (Package)

    • Available for Owner Occupied or Residential Investment purposes
    • Fully featured home loan including 100% offset and redraw (Owner Occupied loans only)
    • Bank with Queensland’s largest regionally based, Member-owned Credit Union

    interest rate

    3.61% p.a. variable

    comparison rate*

    3.97% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Available for Owner Occupied or Residential Investment purposes
    • Fully featured home loan including 100% offset and redraw (Owner Occupied loans only)
    • Bank with Queensland’s largest regionally based, Member-owned Credit Union
    • Interest rate: 3.61% p.a. variable
    • Comparison rate*: 3.97% p.a.
    • Upfront fees: $0
    • Ongoing fees: $350.00 yearly
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $5,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    9.4

    Based on 22 Queensland Country Credit Union home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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