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UBank Home loan reviews

Overall rating
8.2/10
Price
9.3/10
Features
6.6/10
Customer service
7.6/10
Convenience
6.4/10
Trust
7.9/10
Based on 10 reviews as rated by the Mozo community.

Featured home loan from UBank

UHomeLoan - Discount Offer

interest rate
2.59% p.a. variable
comparison rate*
2.59% p.a.

Promoted

Recent UBank home loan reviews

Sort reviews by: date | star rating
  • UBank UHomeLoan (Owner Occupier, Principal & Interest) review

    Overall rating   10 / 10
    Great online bank with great customer service. A++

    When I had a mortgage, they had by far the best rate for a mortgage without an offset account (wasn't an investment property so didn't need it). None of the other banks could come close. Also got Aussie call centres so they provided great customer service. Can't really fault them besides not having an offset account.

    Price
    9 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Andrew, New South Wales, reviewed 24 days ago
  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest) review

    Overall rating   7 / 10
    Cheap rates with no fuss.

    I like this bank because their rates are very low. A con is they take a long time 2-3 business days to return emails.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    2 / 10
    Convenience
    3 / 10
    Trust
    6 / 10
    Less
    Craig, Queensland, reviewed 4 months ago
  • UBank UHomeLoan (Owner Occupier, Principal & Interest) review

    Overall rating   7 / 10
    Good rate, no bells and whistles.

    Good rate, no bells and whistles.

    Price
    9 / 10
    Features
    3 / 10
    Customer service
    7 / 10
    Convenience
    4 / 10
    Trust
    7 / 10
    Less
    Tanya, Victoria, reviewed 4 months ago
  • UBank Home Loan review

    Overall rating   9 / 10
    Good interest rate.

    They have a good interest rate and no exit fees. Customer service are reasonable if you are complaint enough.

    Price
    9 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Trevor, New South Wales, reviewed 6 months ago
  • UBank Home Loan review

    Overall rating   7 / 10
    Low rate, no frill home loan and no monthly fees.

    I like this bank because it is a part of NAB and because it is a no frills bank, meaning you get a much cheaper rate and no monthly fees. However, because of this there is no shop front to walk into. Everything is done online and it can take a little longer to get a hold of then your mainstream banks. This is a sacrifice I am willing to accept for better value and reducing the cost of what is the most expensive thing you will pay for in your life, that being your home loan. The only con to this is they do not have, as yet, an offset account that can be attached to your home loan. To counteract it they do have unlimited redraw facility with no fees. This means you do have to keep a closer eye on how much you are redrawing if you are putting in your saving to not eat into the principal you are paying off the mortgage.

    Price
    9 / 10
    Features
    2 / 10
    Customer service
    8 / 10
    Convenience
    5 / 10
    Trust
    8 / 10
    Less
    Alyssa, Queensland, reviewed 6 months ago
  • UBank UHomeLoan (Owner Occupier, Principal & Interest) review

    Overall rating   10 / 10
    I would use them anytime for a home loan.

    Customer service is outstanding. I can send them a message in Facebook messenger and they will call me back to discuss my issues. UBank was really easy to apply for a home loan over the net.

    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Matt, Queensland, reviewed 7 months ago
  • UBank UHomeLoan (Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Good rates.

    Easy to redraw.

    Price
    10 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    9 / 10
    Trust
    7 / 10
    Less
    Nigel, Queensland, reviewed 7 months ago
  • UBank UHomeLoan (Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Friendly bank

    Great bank for your everyday needs and for your home loans. We have two home loans and two accounts with them and no fees at all. Very friendly service. However they have longer than normal approval times for loans I found compared to NAB who are really quick at approvals.

    Price
    10 / 10
    Features
    5 / 10
    Customer service
    10 / 10
    Convenience
    4 / 10
    Trust
    9 / 10
    Less
    Adam, New South Wales, reviewed 7 months ago
  • UBank UHomeLoan (Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Ubank is awesome.

    Easy to apply and customer service is always quick and great.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    7 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Mei, New South Wales, reviewed 7 months ago
  • UBank Home Loan review

    Overall rating   8 / 10
    Won't suit everyone's needs

    Seems to be a great product, but you have to be patient and proactive in your initial application. Took two months almost to the day from application online to settlement. Many forms to scan and upload, and discussions on the phone. Pros: Low rate - it is the only reason you are even reading this! Easy to add savings accounts after application is approved. Cons: Strict conditions for application, slow application process, no offset, online banking site seems slow and transactions take a while to appear.

    Price
    10 / 10
    Features
    5 / 10
    Customer service
    6 / 10
    Convenience
    7 / 10
    Trust
    7 / 10
    Less
    Adam, South Australia, reviewed about 6 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Smart Home Loan 80

      interest rate
      2.63% p.a. variable
      comparison rate*
      2.65% p.a.

      Promoted
    • UHomeLoan - Discount Offer

      interest rate
      2.59% p.a. variable
      comparison rate*
      2.59% p.a.

      Promoted
    • Fixed Rate Home Loan Wealth Package

      interest rate
      2.29% p.a.
      fixed 2 years
      comparison rate*
      3.99% p.a.

      Promoted
    • Fixed Rate Home Loan

      interest rate
      2.09% p.a.
      fixed 2 years
      comparison rate*
      2.98% p.a.

      Promoted
    • Flexible Home Loan Member Package

      interest rate
      2.39% p.a.
      fixed 1 year
      comparison rate*
      3.45% p.a.

      Promoted

    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 550 home loans in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.