UBank savings account reviews

The customer service within the branch is fantastic. The staff who greet you are incredibly knowledgable and always know where to direct you and aim to get you served as soon as possible. The online banking portal "Netbank" is simple to use and incredibly cohesive. I have multiple accounts and travel cards and they have made it so easy for funds to be transferred between each of these.

Price   10 / 10

Features   10 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   9 / 10

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Interest rate is great ensures that I keep money in the bank. Can access help through partner bank nab if needs be. Encourages saving

Price   7 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   8 / 10

Trust   8 / 10

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They have had brilliant rates (when interest rates were high) but they aren't quite as competitive at the moment. Nonetheless, they give better returns than the big 4, and the online interface is pretty easy to use.

Price   6 / 10

Features   2 / 10

Customer service   6 / 10

Convenience   3 / 10

Trust   8 / 10

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Best savings account with high interest rates and no frills service.

Price   10 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   8 / 10

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Great interest rate, no frills products which are simple to understand.

Price   10 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Superlative product. Ongoing development. High interest rates on a savings/transaction account. Most people don't believe it.

Price   10 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Best interest rate for online savings in Australia. Easy to deal with and deposit/withdraw savings

Price   -1 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I recommend ubank because it has good interest rates, the website is easy to navigate and there are helpful saving tools in your account features. The customer service can be frustrating but I rarely need it because it is well designed.

Price   9 / 10

Features   8 / 10

Customer service   5 / 10

Convenience   4 / 10

Trust   8 / 10

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Backed by NAB, so you can feel secure about your cash. This pays a decent interest rate, and is easy to use. If you can make a regular $200 monthly transfer, you get a bonus rate. Everything is done online, but if you do nee to ring them up, service is excellent. It'd be nice to have a higher rate, but I guess that isn't going to happen! A limit of $200,000 invested may be an issue for the lucky few; but I am not sure why they don't want to have more of our money!

Price   8 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Ubank Saver with a transactional debit card, kind of defeats the purpose of saving for something by forcing customers to have a debit card. Mine is cut up and will never be used.

Price   5 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   10 / 10

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Good interest rates comparatively. Easy to use.

Price   8 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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The only con about shifting to a 'direct' bank like UBank is that there's no physical branches for the very rare times I've needed one. But with a (relatively) huge interest rate to earn money on savings, no fees ever (except from other banks, when using their ATMs) and a 24 hour customer service number, the pros massively outweigh the cons.

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   7 / 10

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They have the best ongoing rate (unlike other providers where the rate drops after 3-6 months), all you need to do is transfer $200 a month into the account (just set up a direct monthly transfer). Backed by a big 4 bank. Easy way to earn good interest.

Price   10 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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USaver online account offers a higher deposit rate than the big banks, even though UBank is backed by NAB.

Price   8 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   3 / 10

Trust   6 / 10

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Haven't had any issues with this bank. I love it. I was disappointed when they went from completely online savings, to having a card attached to my account. the only reason i signed up for it initially was specifically because I knew that it was almost impossible to touch the money when I was out and about.

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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I love how easy they make saving, I can set up a transfer from my regular account to come out at my convenience, no physical branches or ATMs so I can't withdraw cash from the account. Has graphs and goals to show how well you are doing.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   8 / 10

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Highest interest rate notwithstanding any withdrawals during the month.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great online banking service, plus great interest rates.

Price   9 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   7 / 10

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UBank provides all my needs for on line banking with excellent security, reporting and facilities.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Overall they offer the most important thing - one of, if not the highest, interest rates for comparable products. They are lacking in some areas in comparison to the competition but for a high interest rate account where your money isn't locked in (term deposit) - it's a good choice.

Price   9 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   5 / 10

Trust   8 / 10

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I like using Ubank for all of our important savings. While you can't physically access your money through an ATM, the online bank means that there are zero bank or account fees, and your money is ALL your money. The interest rates are always competitive, and you can personalize your accounts such as holiday/wedding account, school fees account etc. You can have as many or as few accounts open at a time, still with no fees. The cons that I have notices with Ubank are mainly within the website, it seems to be hard sometimes to go into personal details of the account, as it can act slow sometimes, so I'm not sure of that is a glitch that has been fixed or if that's just the way it is.

Price   10 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   10 / 10

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Great interest rate. No branches so no face contact.

Price   7 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   6 / 10

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I have always been happy to bank with UBank as it has such a competitive rate and good service. Occasionally the website is a bit difficult to navigate, especially on an iPad.

Price   8 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   10 / 10

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Easy peasy banking.

Price   10 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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They have been at the forefront of pushing the Big 4 and the smaller institutions into more competitive interest rates and products. They still offer a competitive savings interest rate.

Price   7 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   8 / 10

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