Westpac credit card reviews

Westpac provide excellent customer service and they will always attempt to find the most suitable product for their customer. Have been a loyal customer for over 30 years and all my banking needs are always looked after.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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My biggest concern is the credit card fee. I have NEVER not repaid my full monthly balance on time. I once challenged the fee, but it didn't get waived. The main reason I am still with the bank is because I haven't got around to dealing with changing my direct debits.

Price   5 / 10

Features   2 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   9 / 10

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Have always had good service from Westpac.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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No customer service, I don't think they could not care less about you.

Price   3 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   4 / 10

Trust   4 / 10

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I find Westpac to be the perfect bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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As this is the only bank & credit card I have had, I cannot really compare to other banks. The times I have had to use have been satisfactory.

Price   -1 / 10

Features   5 / 10

Customer service   0 / 10

Convenience   6 / 10

Trust   0 / 10

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I went to the bank to open a bank account with just my name and in the end I also had an appointment with the advisor for the next day with my husband and myself. By the time we left the next day she had saved us a lot in our home insurance content insurance and we changed our cars over. So all up she was very nice, she knew what she was talking about.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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A good product with a reasonable rewards program.

Price   9 / 10

Features   8 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   10 / 10

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All my family banking conducted with this institution and I am totally happy with customer service

Price   5 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good rates.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Good bank to deal with.

Price   -1 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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Personally, ever since my first job which required me to get a handy card, I've been with Westpac. I was 14 at the time and am now nearly 19. The employee that aided me with my bank accounts was exceptional and I haven't forgotten her beautiful customer service. The bank has always been doing well in my eyes, the only downfall is the interest rate, which is really low, but that's expected. Also Commonwealth Bank (and other opposition) seem to bring out new features to their online banking that Westpac do not have, for which I think they will benefit.

Price   7 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Westpac staff at our bank are great to deal with.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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This is a great bank, but the fees can cost so I have to be very careful.

Price   8 / 10

Features   3 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   6 / 10

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Friendly and helpful. Great customer service

Price   7 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

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I changed to Westpac about 6years ago after I was having trouble with my old bank, have stayed with Westpac since.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Don't like them but I doubt the others are any better

Price   5 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   8 / 10

Trust   2 / 10

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Joined when there was a life long no annual fee charge

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   5 / 10

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I dislike them as they only care about their shareholders. They do have lots of branches

Price   5 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   3 / 10

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Have had no problems with Westpac over the decades I’ve been with them. Always very helpful.

Price   0 / 10

Features   0 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Quite happy with it.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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Fees are to much. Currently looking around for a better deal.

Price   0 / 10

Features   5 / 10

Customer service   2 / 10

Convenience   10 / 10

Trust   5 / 10

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Helpful.

Price   -1 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great bank, very easy to navigate through their phone and internet banking which is very handy if you're always on the go! The 55 Day Platinum Card is very useful if you're ready to pay off the card in full - however charges do occur and at a quite substantial rate so don't let the debt get out of hand!

Price   6 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Easy internet banking site and staff have always been helpful in branches.

Price   5 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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