Westpac credit card reviews

Excellent

Price   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   5 / 10

Less

The bank I am with is very helpful from time to time and they have also helped me in rough times.

Price   5 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Always great customer service. Being with Westpac for over 20 years, I feel a strong sense of trust and familiarity. However I dislike the fact that I’ve in no way been rewarded for being a long term customer.

Price   5 / 10

Features   1 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Had my account fraudulently accessed and maxed out.

Price   1 / 10

Features   2 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

Their Staff are friendly, knowledgeable, and can assist me with ANY queries that may arise and let me know if there any questionable transactions on any of my accounts.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Westpac provide excellent customer service and they will always attempt to find the most suitable product for their customer. Have been a loyal customer for over 30 years and all my banking needs are always looked after.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

Less

Westpac provide excellent customer service and they will always attempt to find the most suitable product for their customer. Have been a loyal customer for over 30 years and all my banking needs are always looked after.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

Less

My biggest concern is the credit card fee. I have NEVER not repaid my full monthly balance on time. I once challenged the fee, but it didn't get waived. The main reason I am still with the bank is because I haven't got around to dealing with changing my direct debits.

Price   5 / 10

Features   2 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   9 / 10

Less

My biggest concern is the credit card fee. I have NEVER not repaid my full monthly balance on time. I once challenged the fee, but it didn't get waived. The main reason I am still with the bank is because I haven't got around to dealing with changing my direct debits.

Price   5 / 10

Features   2 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Have always had good service from Westpac.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

No customer service, I don't think they could not care less about you.

Price   3 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   4 / 10

Trust   4 / 10

Less

I find Westpac to be the perfect bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

As this is the only bank & credit card I have had, I cannot really compare to other banks. The times I have had to use have been satisfactory.

Features   5 / 10

Customer service   0 / 10

Convenience   6 / 10

Trust   0 / 10

Less

I went to the bank to open a bank account with just my name and in the end I also had an appointment with the advisor for the next day with my husband and myself. By the time we left the next day she had saved us a lot in our home insurance content insurance and we changed our cars over. So all up she was very nice, she knew what she was talking about.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

A good product with a reasonable rewards program.

Price   9 / 10

Features   8 / 10

Convenience   10 / 10

Trust   10 / 10

Less

All my family banking conducted with this institution and I am totally happy with customer service

Price   5 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good rates.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good bank to deal with.

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Personally, ever since my first job which required me to get a handy card, I've been with Westpac. I was 14 at the time and am now nearly 19. The employee that aided me with my bank accounts was exceptional and I haven't forgotten her beautiful customer service. The bank has always been doing well in my eyes, the only downfall is the interest rate, which is really low, but that's expected. Also Commonwealth Bank (and other opposition) seem to bring out new features to their online banking that Westpac do not have, for which I think they will benefit.

Price   7 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Westpac staff at our bank are great to deal with.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

This is a great bank, but the fees can cost so I have to be very careful.

Price   8 / 10

Features   3 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   6 / 10

Less

Friendly and helpful. Great customer service

Price   7 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

Less

I changed to Westpac about 6years ago after I was having trouble with my old bank, have stayed with Westpac since.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Don't like them but I doubt the others are any better

Price   5 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   8 / 10

Trust   2 / 10

Less

Joined when there was a life long no annual fee charge

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   5 / 10

Less