The Australian Competition and Consumer Commission (ACCC) has warned online shoppers to look out for unexpected international transaction fees, when purchasing from major brands.
This comes shortly after Nike Inc made changes to its Australian online checkout page to make customers more aware that they may be charged an international fee. The sportswear giant made this change following an engagement with the ACCC.
Chair of ACCC Rod Sims said, “It is unclear to many consumers whether a retailer processes transactions overseas, so we expect retailers to make this clear to consumers on their websites.”
Aussie domains could charge international transaction fees
The ACCC warned shoppers that even domains with .com.au at the end could be processing transactions overseas. This means that shoppers could be hit with an international transaction fee, even when a purchase was made in Australian dollars.
Sims urged shoppers to query any unexpected international transaction fees with their bank.
“Consumers who have been charged an unexpected international transaction fee for a purchase in Australian dollars from a website that appears Australian-based or has an Australian domain name, should query the fee with their bank and report it to the ACCC,” said Sims.
Compare everyday accounts on fees
In the meantime, if you do order from international websites, then you might want to consider getting a debit card with no overseas transaction fees. Here are just a few that we found, available in the Mozo database: