Bendigo Bank Everyday Account

Would have given them a 9 out of 10 for all selections except for one problem. I am a 70 year old woman who has always paid cash for everything. The only time I borrowed was for a mortgage which started at 12% ( the going rate back in 1978) and ended up at 19%.....yes they were the days of greed is good for financial institutions. My mortgage was with Perth Building Society at the time but am putting this in to show I paid my commitments. Paid off the house early even at those rates. I am now an old age pensioner and recently asked Bendigo Bank for a measly $1500 loan. They told me the minimum I could apply for was $3000, so I did. They knocked me back. I am insulted. I do not hold credit cards, only debit cards. For goodness sake old people don't suddenly become irresponsible simply because they are old or on the old age pension. How wonderful it would have been to get my mortgage for today's rates. I may have had money left over to have a superannuation but at 19% nearly all my money went on the mortgage. I have proven I pay my debts but apparently now I am a risk, simply because I am a pensioner. What an insult. And yes I am staying with Bendigo as their fees are low but as for public relations in my case they are a disaster. Customer service sadly lacking. My account is held at Gosnells / Canning Vale WA. Am I cross? You bet I am!

Bendigo Bank certainly seem to be on the ball! Their service is excellent and I am very impressed with ALL they have to offer an ordinary customer like me! Thanks.

Very helpful every time l go in.

Friendly, approachable and transparent bank that caters to my needs well.

Good everyday account and friendly staff.