The people have voted: Australia’s favourite banks for 2025 revealed

Piggy Bank next to Mozo People's Choice Award badge for Banking and Finance

Today, Mozo is thrilled to announce the winners of the Mozo People’s Choice Awards for banking and finance for 2025, after more than 4000  Aussies had their say, revealing their picks for the best of the best across a range of categories.

“Participants in the Mozo People’s ChoiceAwards rated their providers across a range of factors, from service quality to likelihood to recommend,” explains AJ Duncanson, Mozo Data Director and People’s Choice award judge.

The Mozo Experts thoroughly reviewed the responses  to determine the brands which received the highest customer ratings in each category.

“These awards stand as a consumer backed endorsement of the brands who have  earned the trust and respect of their customers,” says Duncanson.

“That’s why the winners list is an invaluable, authentic starting point for consumers when seeking out new products or services.”.

Outstanding Customer Satisfaction 

“As voted for by respondents, the outstanding customer satisfaction award shines a light on the banks and superfunds who offer the best holistic experience. These brands stood above the rest according to the people who matter, their customers, and  they are well deserving of recognition for this," explains Duncanson.

  • Bank Australia
  • Great Southern Bank
  • ING
  • Macquarie
  • Newcastle Permanent
  • Up
  • Australian Retirement Trust
  • Colonial First State
  • HESTA
  • Hostplus

Most awarded Banks

Setting a high bar for customer experience, these brands exceeded the expectations of their customers earning recognition across a variety of People’s Choice Awards categories.  Four banks stood out from the rest this year with wins in four or more categories including wins in the outstanding customer satisfaction  and the highly trusted category. 

  • Bank Australia - 5 Awards
  • Great Southern Bank - 4 Awards
  • ING - 6 Awards
  • Macquarie - 4 Awards

Most awarded Superfunds

Clearly committed to providing the best user experience, these superfunds stood out by each winning four or more awards including  wins in the outstanding customer satisfaction, clear communication, and most recommended categories.

  • Australian Retirement Trust - 5 Awards
  • Colonial First State - 4 Awards

To see the full list of winners, and details on how the winners were chosen, you can read the methodology report here.

  • Products from Australia's Favourite Banks

    Last updated 22 June 2025 Important disclosures and comparison rate warning*
  • Everyday Edge Account

    Account fee
    $0.00
    Payment options
    Apple Pay, Google Pay, PayID, Samsung Pay
    Interest rate
    0.00 % p.a.
    No Partner link

  • Orange Everyday

    Account fee
    $0.00
    Payment options
    Apple Pay, Google Pay, PayID, PayTo
    Interest rate
    0.00 % p.a.
    Go to site

    ING’s Orange Everyday bank account offers no monthly fees and 1% cashback on eligible utility bills up to $100 (T&Cs apply). Experts Choice Awards Highly Commended Everyday & Savings Bank 2025^

  • Savings Accelerator

    Maximum rate
    4.95 % p.a.
    (for $150,000 to $500,000)
    New customers who open an account after June 9 2025 receive an introductory bonus 0.75% p.a. variable kick starter rate for the first 4 months on balances up to $500,000.
    Standard rate
    2.35 % p.a.
    (for $0 to $50,000)
    No Partner link
  • Savings Maximiser

    Maximum rate
    5.00 % p.a.
    (for $0 to $100,000)
    Deposit $1,000 into a personal ING account, make 5 eligible transactions with a linked Orange Everyday account and grow the balance each month.
    Standard rate
    0.05 % p.a.
    (for $0 and over)
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    • Zero ING fees to pay
    • Move money easily via app
    • Experts Choice Awards Highly Commended Everyday & Savings Bank 2025^
  • Spend Account

    Account fee
    $0.00
    Payment options
    Apple Pay, Google Pay, PayID, Samsung Pay, Garmin Pay
    Interest rate
    0.00 % p.a.
    Go to site

    This account works hand in hand with the USave account. No monthly fees on any of your spend accounts. No uBank international fees to pay. Get instant access to Apple Pay and Google Pay. Plus you could go into the draw to win 1 of 50 cash prizes by signing up and using your Ubank Visa Debit Card between now and 30 June 2025 (T&Cs apply).

  • High Interest Save Account

    Maximum rate
    4.85 % p.a.
    (for $0 to $100,000)
    Deposit at least $500 to either Spend, Bills or Save account from an external source each month.
    Standard rate
    0.00 % p.a.
    (for $0 and over)
    Go to site
    • No monthly fees on any of your save accounts
    • Split your money with up to 10 Save accounts.
    • Set savings targets and track on the app
  • Flex Home Loan

    • Fixed rate
    • Owner occupier
    • Principal & Interest
    • 40% min deposit
    • Offset available
    • Redraw available
    Interest rate
    5.53 % p.a.
    Fixed 2 years
    Comparison rate
    5.86 % p.a.
    Go to site
    • Multiple offset accounts available
    • Free extra repayments
    • Easy redraw facility
  • Products from Australia's Favourite Share Trading Platforms

  • Share Investing

    • Standard
    Small trade brokerage
    $0.00
    Large trade brokerage
    0.1%
    Monthly fee
    $0.00
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    CMC Markets Invest makes it easy to trade with a handy web and mobile platform, competitive pricing and thousands of securities. Buy Australian and US shares from $0 brokerage (T&Cs apply - see website for full details).

  • Share Trading Account

    Small trade brokerage
    $2.00
    Large trade brokerage
    0.01%
    Monthly fee
    $0.00
    Go to site

    Superhero Trading allows you to invest in over 9,000 ASX and Wall Street shares and ETFs with brokerage from just $2 a trade. Sign up with code ‘mozo25’ and get US$10 of Nvidia stock when you fund your account with $100 or more within 30 days. T&Cs apply. 1Awarded-Winner: Best for Mobile Experience in the WeMoney Investment Awards 2023


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