The best car insurance in Australia for 2020

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This just in: You can now find the best car insurance in Australia in 2021 here

Read on for a review of award-wining car insurance options in 2020.

There’s just no way to steer around it: if you drive a car, you need car insurance.

Nobody plans to get into a road accident or damage their vehicle, but when the worst happens, you want the best kind of cover for your wheels. Every car and driver is different, so if you’re taking out a comprehensive car insurance policy, you’ll want one to suit your circumstances.

Happily, Mozo is all about helping you find a policy tailored to your vehicle. To help guide you through the car insurance landscape, the Mozo Experts Choice Car Insurance Awards assess some of the best value and highest quality car insurance on the market.

In 2020, our expert judges trawled through thousands of quotes to pinpoint the most cost-effective options. They also meticulously evaluated 66 car insurance policies analysing coverage levels and claim pay-outs for insurable events.

Stand-out car insurance options in 2020

Budget Direct Comprehensive Car Insurance*
Budget Direct
  • 15% premium discount for buying online (for the first year)

  • Your choice of repairer

This year Budget Direct has taken out top honours as Value Insurer of the Year, delivering consistently low prices while maintaining solid cover. They scored awards in the Exceptional Value category across car insurance and home and contents insurance.

In the car insurance lot, Budget Direct offers flexible options at an accessible price point. It includes desirable features like having your choice of repairer, new-for-old car replacement (when the car is under two years old or with less than 40,000km on the odometer), and $500 of personal property cover. And don’t forget that 15% premium discount for simply applying online.

QBE Comprehensive Car Insurance*
  • New-for-old replacement (up to 3 years old, driven 60,000km)

  • $75 discount when you apply online

You’ll be covered for all kinds of unpredictable events with this award-winning policy, from accidental damage to fire, theft and weather damage. If you do find yourself in a tricky situation, you’ll be able to book in up to $500 of emergency repairs to get back on the road, and can claim up to $1,000 on emergency transport and accommodation. 

To sweeten the deal, there is new-for-old car replacement if your vehicle is less than three years old and has driven under 60,000km, plus a $75 discount on your first premium payment when you apply online.

Woolworths Comprehensive Car Insurance*
  • Pay-per-kilometre policy option

  • Up to 15% buy online discount (for the first year’s premium)

You might visit Woolies regularly on your grocery run, but did you know they also offer top-quality car insurance? You’ll find all kinds of cost-effective inclusions in this comprehensive policy which features in this year’s Mozo Experts Choice Car Insurance Awards.

Beyond the bargain apply-online 15% discount, you’ll be able to opt for their Drive Less, Pay Less option. This means if you only drive occasionally or have reduced your time on the road, you can elect a low kilometre limit and receive a premium reduction for keeping your car parked.

Youi Comprehensive Car Insurance*
  • New-for-old car replacement (within two years and 40,000km)

  • $1,000 in emergency repairs without assessment

It’s really all in the name: Youi makes car insurance all about you, the driver. Their policy features all those flexible options you’re after at a price that won’t clean out your bank account when renewal rolls around.

You’ll be sorted in an emergency, with $1,000 of repairs covered without an insurance assessment, as well as reasonable towing costs and up to $1,000 to cover accommodation and travel if you’re more than 100km away from home. Youi also offers new car replacement if your vehicle is written-off and under two years old (having done less than 40,000km).

* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement on the provider's website for further information before making any decisions about an insurance product.

^See information about the Mozo Experts Choice Car insurance Awards

Best Quality Car Insurance winners 

When Mozo’s judges look for policies that might belong within the Exceptional Quality Car Insurance category, they consider the range of events covered and the amount you’ll receive should you make a car insurance claim. A few key factors they consider include: 

- The options available if your car is a total write-off (like new-for-old replacement)

- Whether you can arrange a rental during repairs (considering time and cost limits)

- If genuine parts are used to repair your car 

- The amount of personal property within your car that’s covered

- The excess choices available for when you make a claim.

Follow the review links to check out the Exceptional Quality Car Insurance winners below:

GIO Platinum Car Insurance

NRMA Comprehensive Plus Car Insurance & Comprehensive Car Insurance

RAA Comprehensive Car Insurance

RAC Comprehensive Car Insurance

RACV Complete Care Car Insurance

SGIC Comprehensive Plus Car Insurance

SGIO Comprehensive Plus Car Insurance

Suncorp Insurance Comprehensive Advantages Car Insurance

Best Value Car Insurance winners 

We’re not going to lie – comprehensive car insurance does come at a higher premium than lower levels of cover like third party property insurance. But if you want the greatest level of cover (which could end up saving you more after a costly crash), comprehensive insurance is your go-to. That doesn’t mean it should empty out your bank balance though.

To find the most wallet-friendly comprehensive car insurance, the Mozo experts assessed more than 10,000 car insurance quotes. They sized this up against minimum cover levels to find providers consistently offering lower premiums. Winners in the Mozo Experts Choice Car Insurance Awards for Exceptional Value include:

Budget Direct Comprehensive Car Insurance

QBE Comprehensive Car Insurance

RAC Comprehensive Car Insurance

RACV Comprehensive Car Insurance

SGIO Comprehensive Car Insurance

Woolworths Comprehensive Car Insurance

Youi Comprehensive Car Insurance

Learn more about the Mozo Experts Choice Car Insurance Awards at the awards page, or have a read of our experts’ methodology report.