car insurances

Compare car insurance Queensland

If you’re looking for the best way to protect your car, and yourself, while driving on Queensland roads you’ve come to the right place. Here at Mozo, Queensland registered drivers will be able to compare a range of comprehensive car insurance policies to find the features, cover and insurance provider you need for the price you want.

We also have a range of car insurance guides and FAQs to help you select the best car insurance policy for your needs. 

Fact Checked

Car insurance comparisons on Mozo - last updated 7 December 2021

Search promoted car insurance below. Advertiser disclosure. Important information on terms, conditions and sub-limits.
  • Gold Comprehensive Car Insurance

    Get award winning Car Insurance. Save 15% ^ on your first year’s premium when you purchase a new policy online. Budget Direct offers tailor-made cover, new-for-old replacement, 24/7 claims, a highly-rated claims service, and get a hire car following a theft.

    Monthly premiums
    Calendar icon
    Yes Costs Extra
    Choice of repairer
    tools icon
    Optional Extra
    Choice of excess
    coins icon
    $500 - $1,850
    Agreed or market value
    Car coin icon
    Agreed Or Market

    Available discounts

    • Online Discount Up To 15%
    Compare
    Go to site
    Details
  • Comprehensive Car Insurance

    Huddle Car Insurance, Pay as you drive & save up to 30% (T&Cs apply). 24/7 claims lodgement and new-for-old replacement (under 2 years).

    Monthly premiums
    Calendar icon
    Yes
    Choice of repairer
    tools icon
    No
    Choice of excess
    coins icon
    $500 - $5,000
    Agreed or market value
    Car coin icon
    Agreed Or Market

    Available discounts

    • Pay As You Drive Cover With Pricing Tiers Available For Limited Kms.
    Compare
    Go to site
    Details
  • Comprehensive Car Insurance

    Stella have created a more intuitive experience and offer a product that’s been designed with women in mind; offering premium benefits, and optional extras and rewards for being a safe driver. Stella are back by QBE. Get a quick quote online in 40 seconds and insured in 4 minutes. Get free roadside assistance for a year when you purchase a new Stella Comprehensive Car Insurance policy before 28 February 2022. Enter ROADSIDE at the check out to redeem.

    Monthly premiums
    Calendar icon
    Yes Costs Extra
    Choice of repairer
    tools icon
    No
    Choice of excess
    coins icon
    $800 - $2,000
    Agreed or market value
    Car coin icon
    Agreed

    Available discounts

    • No Claim Discount
    Compare
    Go to site
    Details
  • Comprehensive Car Insurance

    Easier, better, smarter car insurance. Say g’day to ROLLiN'. They've taken the complicated out of car insurance and created a new route that's simple, u-turn free and keeps you in the driver’s seat. No cancellation fees, 24/7 online claims service and a policy that’s pay monthly.

    Monthly premiums
    Calendar icon
    Yes
    Choice of repairer
    tools icon
    No
    Choice of excess
    coins icon
    $800 Flat Excess Fee
    Agreed or market value
    Car coin icon
    Agreed

    Available discounts

      Compare
      Go to site
      Details
    • Comprehensive Car Insurance

      Making sure your car insurance is about where you’re at right now could save you lots. Start a quote with Youi today and see what you could save. Exceptional Value Car Insurance award winner in 2020.^

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
      tools icon
      Optional Extra
      Choice of excess
      coins icon
      $400 - $2,500
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • 20% Discount On Contents Insurance If Youi Car Insurance Also Held
      Compare
      Go to site
      Details
    • Comprehensive Car Insurance

      Discover more rewarding car insurance. With competitive cover for you - and your budget, plus up to 20,000 Qantas Points (points awarded will be based on your premium). T&Cs and eligibility criteria apply.

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
      tools icon
      Optional Extra
      Choice of excess
      coins icon
      $400 - $1,850 (varies By State)
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • No Claim Discount
      Compare
      Go to site
      Details
    • Price Saver Comprehensive

      Save 15% on your first year’s premium when you buy online with Virgin Car Insurance.

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
      tools icon
      Optional Extra
      Choice of excess
      coins icon
      $500 - $1,850
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • No Claim Discount
      • Online Discount 15% Discount On First Year’s Premium
      • Restricted Drivers Discount Available
      Compare
      Go to site
      Details
    • Black Comprehensive Car Insurance

      Huddle Black Comprehensive Car Insurance with extra benefits. Pay as you drive & save up to 30% (T&Cs apply). 24/7 claims lodgement and new-for-old replacement (under 2 years).

      Monthly premiums
      Calendar icon
      Yes
      Choice of repairer
      tools icon
      No
      Choice of excess
      coins icon
      $500 - $5,000
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • Pay As You Drive Cover With Pricing Tiers Available For Limited Kms.
      Compare
      Go to site
      Details
    • Comprehensive Car Insurance

      Take advantage of Woolworth's Price Beat on any comparable Comprehensive renewal notice if you're over 25. Buy online and you could save up to 15% on your premium. Features Drive Less, Pay Less to reduce premiums. Get a quote today. Winner in Exceptional Value Car Insurance Award 2020.

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
      tools icon
      No
      Choice of excess
      coins icon
      $500 - $5,000
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • Online Discount 10%
      • 10% Promotional Discount
      • 5% Discount If You Exclude Drivers Under 25
      • Drive Less Pay Less Option To Reduce Premiums For Limited Kilometres.
      Compare
      Go to site
      Details

    ^See information about the Mozo Experts Choice Car insurance Awards

    *Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

    Car insurance resources

    Reviews, news, tips and guides to help find the best car insurance for you.

    FAQ

    Why compare car insurance policies with Mozo

    At Mozo, we realise that not all car owners in Queensland are the same. After all, there’s a big difference between a single driver living in Brisbane who only uses their Toyota Corolla for trips to the shops on weekends or the occasional road trip, and a family of five living up in Townsville who are constantly driving their Mazda CX-5 around town between sports games and to visit relatives down the coast. That’s why our unique comprehensive car insurance comparison tables make it easy for drivers in every situation to compare a diverse range of offers to find the deal that really suits them best.

    Using the comparison tables you’ll be able to see the essentials of a policy in just a glance, including the level of excess on offer, any discounts available as well as other useful details from a host of providers. Plus you’ll be able to see just how long it will take to sign up online with the handy quote estimate feature. Need some more details on a policy? No worries. Just hit the ‘more info’ button to get a more comprehensive snapshot of the policy of your choice.

    To get you started on your hunt for auto-cover in the Sunshine State, we’ve come up with a list of commonly asked questions about car insurance. 

    What are the insurance options in Queensland?

    Like every other state in Australia, Queenslanders are required by law to have compulsory third party (CTP) insurance at a minimum, but if you’re seeking a bit more protection for your car (and yourself) you can also choose to opt for either third party or comprehensive car insurance on top. But what are the differences between these types of insurance, and how do you know that what you’re paying for is the right fit for your own situation?


    Compulsory Third Party (CTP)

    CTP insurance provides owners, drivers and passengers with cover for injury or death, caused by an insured vehicle. This is required by law for all car owners throughout Australia when you register your vehicle.

    Insurance providers offering CTP insurance in Queensland include: Allianz, QBE, RACQ and Suncorp.  While the price you pay will be dependant on the specific class of vehicle you own, if you’re interested in a rough estimate, the Queensland Motor Accident Insurance Commission has a handy CTP Premium calculator where you can plug in your details.  

    Third Party

    Besides CTP and Comprehensive insurance, drivers in Queensland can also elect to take out different types of third party insurance to cover their vehicles. Two common types are third party property insurance (also known as third party liability) which will cover you if you damage another car or other property in an accident, and third party property fire and theft insurance which will provide cover if your vehicle is stolen, or damaged by fire or an uninsured car.

    Comprehensive

    If you decide that you’d like some additional cover for your vehicle, or the convenience of extra features like roadside assistance or cover for a hire car after an accident, then comprehensive car insurance could be the right choice for you.

    While you’re likely to pay more for a comprehensive car insurance policy than you would for third party insurance, the actual offerings between different comprehensive providers can be quite different - with everything from budget-friendly policies with the bare essentials, to more expensive offers with all the bells and whistles.

    For a more extensive list of what you should look out for when choosing comprehensive insurance, check out this useful guide on car insurance features.  

    If you’re interested in expanding your car insurance knowledge even more, or would just like a longer explanation on a specific part of a policy (for example, the difference between market value and agreed value) then head over to the handy Mozo car insurance guides section. A great place to start for Queensland drivers is with our Ultimate 2018 Buyer’s Guide, which lays out the average cost of insurance in each state plus some useful ways for you to save.  

    Is CTP insurance included with rego in Queensland?

    Although you do need CTP insurance to actually register your car in Queensland, the good news is that it is included in your registration payment.

    In Queensland, CTP insurance is overseen by the Motor Accident Insurance Commission (MAIC for short). The MAIC runs on levies deducted from CTP insurance payments, after which the rest of the money is sent to your chosen insurance provider.

    Speaking of your insurance provider, unlike other states, you do actually have a choice when it comes to picking one for your CTP cover. Plus, if you are unhappy with yours, you can switch to another come registration renewal time.

    How is my insurance premium calculated in QLD?

    There are a number of factors that go into calculating your own unique comprehensive insurance quote, so in that respect no two Queenslanders are alike. A range of factors, including ones which may seem unimportant such as your marital status or the colour of your car, will be used by insurance companies to calculate a final quote. Some of the most common factors that could influence what you end up paying include:

    • Your age: It will hardly be a surprise to learn that the more experienced you are as a driver, the lower your premium is likely to be. That’s why younger drivers tend to fork out far more for their insurance.
    • Your gender: According to Mozo research, women pay less for their car insurance premiums than their male counterparts.
    • Where you live (and park): The suburb in which you live could well determine whether you pay a higher or lower premium, but just as influential is where you park. Drivers who leave their cars in secure lock ups or garages are likely to receive a lower quote than those who rely on street parking.
    • Your car: When it comes to your car itself, there are a number of competing factors which could impact your quote including: the model, how old it is, the size, the security system, and of course how much it’s worth.   
    • Driving habits: Insurance providers  are becoming more accommodating of car owners who use their cars differently, with many offering lower rates to those who only drive a certain number of kilometers each year, or who catch public transport to work during the week and only use their cars of the weekend.

    What is the difference between market value and agreed value?

    If you choose to take out comprehensive car insurance, one of the first decisions you will have to make is between market value and agreed value. Here’s a quick rundown of these terms, in case you’ve never stumbled across them before:

    • Market value: As the name suggests, this is how much your car would go for on the open market. This method of valuing takes into account the current condition of your vehicle, including any depreciation, the age, make and model. So the older your car is, the less it will probably be valued at.

    • Agreed value: Unlike market value, agreed value is a fixed sum agreed on between you and your insurance company. However, the agreed value will be reviewed every time your insurance renewal period rolls around and the older your car gets, its likely to be valued at less.

    Check out our guide on market value vs agreed value, to learn more about the pros and cons of the two different valuation approaches.

    What discounts are available to help me save in QLD?

    While the easiest way for you to put more money back in your pocket is via a no claims bonus, insurance providers still offer plenty of other ways for divers to save on their comprehensive car insurance in Queensland including:

    • Online Discount:To incentivise customers to sign up on their websites, many providers now offer an online policy discount in the region of 10%-15%.  
    • Loyalty bonus: If you’ve stuck with the same policy for a number of years, you may be offered a discount (usually starting at 5%) off your premium as a way of saying thanks. If they don’t, then you can always ask for one (check out our handy haggling guide if you’d like some help)!
    • Multi policy discount: Need cover for some of the other valuables in your life? Most insurance companies will give you a multi policy discount (think 5-10% off) for every additional policy you sign up for, including everything from pet to home insurance.
    • Restricted driver discount: Generally you’ll be able to lower your premium if you limit the number, or the age of the people who are insured to drive your car. For instance, you could see a discount if you restrict drivers of your car to being over the age of 25.
    • Energy efficient discount Do you drive a low emissions or fuel efficient car? As environmentally friendly vehicles have increased in popularity, so have the number of insurance companies providing incentives to drive them - including discounted premiums.  

    How does car theft and accidents affect insurance premiums in Queensland?

    As explained above, there are a number of factors that are taken into account when calculating your premium, including where you live. So the rate of car theft and road accidents will most likely have some effect on what you pay.

    Car theft in Queensland

    According to a recent report from the National Motor Vehicle Theft Reduction Council*, car theft declined in 2020 in all states and territories, except for Queensland. The state experienced an increase in both short term and profit-motivated theft, the data shows. 

    Among the top theft targets for cars in Queensland were SUVs and small passenger vehicles. Some of the top target car models were the Holden Commodore VE MY06_13, the Toyota Hilux MY05_11 and the Ford Ranger PX MY11+. Brisbane had the highest rate of theft, followed by the Gold Coast and Townsville. This means that if you live in any of these areas, your insurance premiums may increase. Although how much you pay will also depend on whether you park your car in the street or in a garage.

    Car crashes in Queensland

    In 2018 the Queensland government recorded 245 fatalities from car accidents. This number was second only to New South Wales, where there were 353 fatalities that year. 

    The Queensland government website^ gives some advice for driving on roads in the state. This includes driving on unsealed roads, i.e. gravel, sand and dirt. According to the government website these types of surfaces can cause your tyres to lose traction with the road. For this reason it suggests decreasing speed and increasing the distance between you and the vehicle ahead. Weather conditions can also have an impact on driving on these types of roads.

    The Queensland government website also gives advice for beach driving, driving on country and remote roads, driving in close proximity to heavy vehicles and overtaking a road train. You can read more on what precautions to take when driving in these conditions on Queensland’s website (link above).

    External sources

    *National Motor Vehicle Theft Reduction Council (Dec 2020) ‘Theft Watch Report’ - accessed Jan 2021

    **Queensland Government (May 2018) ‘2018 Summary Road Crash Report’ - accessed Jan 2021

    ^Queensland Government (Feb 2014) ‘Driving safely and to the road conditions’ - accessed Jan 2021

    ^^Suncorp (Aug 2019) ‘At fault accidents lead car claims’ - accessed Jan 2021

    FAQs about Queensland car insurance

    Is there special car insurance for some car makes and models? 

    You don't need any particular kind of car insurance for specific car makes and models, but there could be policies or different levels of insurance which may be better suit to you and your wheels.

    So you can better understand the insurance costs associated with some popular cars, read up about:

    Here you can find example quotes for annual premiums across various models, as well as insurance trends for people who drive these cars.

    What different types of third party insurance are there?

    There are two types of third party insurance, third party property and third party fire and theft. In terms of hierarchy, third party property insurance is the most basic level of optional car insurance in Queensland you could go for. It is one step up from CTP insurance and one step down from third party fire and theft.

    Both types will usually provide cover for damage you may do to someone else’s car, but neither will provide protection for your own set of wheels, should you be involved in a collision. Regardless of who is at fault.

    Third party property fire and theft insurance is one step up from third party property in that it also offers fire and theft protection for your car. When it comes to a no-fault accident, some companies may provide cover for the other car involved, but this will be limited.


    What is excess?

    Simply put, your ‘excess’ is the amount you elect to contribute towards the cost of any claims you make. This is generally worked out in the process of signing up, which you’ll usually be able to alter to your desired figure (within a certain range), though bear in mind that the amount of excess you pay tends to correlate to your premium. The general rule is that the higher your excess, the lower the premium you’re likely to pay.  


    How can I qualify for a no claims bonus in Queensland?

    A no claims bonus (also known as a no claims discount) is essentially a reward for safe drivers in the form of a discount off their insurance premium - because guess what, the safer you are, the less insurance companies have to fork out in repairs! This tends to be based on a yearly scale, so if you avoid having to make a claim in your first year you’ll receive a slight discount which gradually increases year after year (generally up to a maximum five years).

    Best of all, your no claims history will likely be transferable, so if you do decide to switch to a different Queensland car insurance provider you’ll probably be offered a similar discount (though it might not be exactly the same).  


    What options do I have for paying my car insurance premium in QLD?

    Once you finish going through the process of getting a Queensland car insurance quote the final figure you’ll be presented with is an annual premium, but depending on the provider you opt for, you may have the option of paying this all at once or in monthly instalments. Just bear in mind that while paying via monthly instalments may be an easier option,  you could be charged a slightly higher premium for that convenience.

    When it comes to actually making the payment, most providers will accept payments from a debit card, credit card or bank account via direct debit.   

    What do I need to do if I need to make a claim in Queensland?

    While we hope that you’ll never need to lodge a claim, it is important to know the process you’ll need to go through in the event that you’re involved in an accident, because the last thing you need in that kind of situation is added stress and uncertainty.  

    So first things first, while you’re still at the scene (assuming that you and anyone else involved doesn’t require medical assistance) it’s really important to grab as many details as you can from any other drivers involved. These details include their names, addresses, phone numbers and licence details. It’s also a good idea to take photos of the scene if you’ve got your phone handy.

    The next step is to lodge the claim itself, and you’ll usually have two options to do this: either online or, if you’d prefer, over the phone. You’ll need to keep those details you grabbed from the scene as well as your policy details in order to lodge a claim, but the process itself shouldn’t take too long.

    Just bare in mind that if you do end up needing to pay excess, it will have to be upfront before any repair work begins, and if you do make a claim it’s likely to increase your premium in the future.

    How much does car insurance cost for learner drivers in Queensland?

    If you are a learner driver and you know someone who is willing to let you drive their car, then you can and should be included on their insurance policy. Likewise, if you allow a learner driver to get behind the wheel of your car, then you should give your provider a call to add them to your policy, otherwise you could be found liable if they have an accident.

    Having a learner driver added to your insurance will most likely up your premium. This extra cost will usually come in the form of a learner driver excess. Plus, if the learner driver is under 25, then your insurance company may also add on a young driver excess.

    Check out our guide to learner driver car insurance for more information.

    Can I claim sun damage to my car in Queensland?

    Typically speaking, most car insurance policies will not cover your vehicle for general wear and tear. If your car is left parked outside, exposed to the elements the paint may become faded and peel. Your insurance company will most probably class this as general wear and tear, so you may not be covered for it.

    Is my car covered for flood damage in Queensland?

    Whether you can claim for flood water damage to your vehicle, will depend on if it is included in your car insurance policy. To be covered for flood damage, you will probably have to opt for a comprehensive policy. Although it should be noted that even then, you will have to double check that flood damage is covered.

    In some comprehensive policies flood water damage may be listed under ‘accidental damage’. However, other policies may only offer flood damage cover as an optional extra. It should also be noted that in some circumstances you may not be covered at all. For example, if you drive into flood water and your car sustains damage.

    What are the most common types of car insurance claims in Queensland?

    According to a report from Suncorp, windscreen claims made up the largest percentage of car insurance claims in Queensland between 2017 and 2018. This was followed by at-fault collisions, not-at-fault collisions and single car collisions. 

    Windscreen claims can include claims for windows, sunroofs and moonroofs. This differed from the rest of the country, for which at-fault collision claims were the most common.

    Does car insurance vary in different states and territories?

    No matter where you live in Australia, compulsory third party insurance is a legal requirement. Exactly how it works and whether or not it is included in your registration will depend on which state or territory you live in. Mozo also has car insurance comparison pages for:

    How do I find the best car insurance?

    If you’re looking to find Australia’s best car insurance, a great place to begin is by checking out the winners in the Exceptional Value and Exceptional Quality categories in the Mozo Experts Choice Awards for Car Insurance. Our experts analysed the pricing and product data and determined these as the insurance policies offering the best range of features for competitive premiums.

    Not all customers are looking for the same thing when it comes to car insurance, so it’s important to bear this in mind when comparing policies.

    Picture of Olivia Gee
    Olivia Gee
    Money writer

    As a finance journalist at Mozo, Olivia investigates insurance, banking and property. After completing a double degree in journalism and media and communications, Olivia became a lifestyle editor at Time Out Sydney and freelanced for notable publications such as Guardian Australia and SBS News. Now she is Mozo’s resident car insurance enthusiast, and is certified (ASIC RG146 Tier 2) to provide general insurance advice. She also edits content for the Mozo Experts Choice Awards, and creates audible finance adventures as co-host of Mozo’s podcast, The Finance Burrito.

    Car Insurance Reviews

    Suncorp Insurance Car Insurance
    Overall 1/10
    Disappointed from service

    I’d like to let you know this is the worst insurance mob in the world. My accident happened over 3 weeks ago and wasn’t at fault at all! Someone else done damage to my car and am calling to Suncorp insurance to everyday for my car but nobody have not gave a response and always just asking same questions and they didn’t find any solutions. Your company is fuckin beyond a joke I wouldn’t recommend this company to anyone! Your service is shit. I have nothing nice to say at all!

    Read full review

    I’d like to let you know this is the worst insurance mob in the world. My accident happened over 3 weeks ago and wasn’t at fault at all! Someone else done damage to my car and am calling to Suncorp insurance to everyday for my car but nobody have not gave a response and always just asking same questions and they didn’t find any solutions. Your company is fuckin beyond a joke I wouldn’t recommend this company to anyone! Your service is shit. I have nothing nice to say at all!

    Value for money
    1/10
    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Man, Northern Territory, reviewed 6 days ago
    Suncorp Insurance Comprehensive Car Insurance
    Overall 1/10
    Very unsatisfied

    Poor service , and claims process, purchased a vehicle on financed back in July/ august , as of 8th of November 2021 The steering wheel locked up and the engine caught on fire, this was at 5 15 pm, so after fire was put out, I proceeded to contact Suncorp, I literally was on hold for almost 4 hours, as it was getting dark I had no hazard lights as the fire ripped through some wiring, then i finally got a response, I was told to call a tow truck, by the time tow truck turned up, it was nearing 10pm at night, so car got towed off to repairer, I didn’t get offered a rental car in the meantime, so had to figure out how to commute to work, got told they wanted a 850 excess fee, so I paid, a week goes by and the vehicle is unrepairable total loss They ring me up and tell me that they will pay out finance company which wasn’t enough to cover loan and then proceeded to close the claim, while I’m left with a shortfall to pay for the loan, with a vehicle I don’t have, they did nothing to reassure me, contacted the dealership, they explained it’s out of there hands, and all liability is with the insurance company, when I insured the vehicle, so got shafted by Suncorp and dealership with no vehicle and debt to pay

    Read full review

    Poor service , and claims process, purchased a vehicle on financed back in July/ august , as of 8th of November 2021 The steering wheel locked up and the engine caught on fire, this was at 5 15 pm, so after fire was put out, I proceeded to contact Suncorp, I literally was on hold for almost 4 hours, as it was getting dark I had no hazard lights as the fire ripped through some wiring, then i finally got a response, I was told to call a tow truck, by the time tow truck turned up, it was nearing 10pm at night, so car got towed off to repairer, I didn’t get offered a rental car in the meantime, so had to figure out how to commute to work, got told they wanted a 850 excess fee, so I paid, a week goes by and the vehicle is unrepairable total loss They ring me up and tell me that they will pay out finance company which wasn’t enough to cover loan and then proceeded to close the claim, while I’m left with a shortfall to pay for the loan, with a vehicle I don’t have, they did nothing to reassure me, contacted the dealership, they explained it’s out of there hands, and all liability is with the insurance company, when I insured the vehicle, so got shafted by Suncorp and dealership with no vehicle and debt to pay

    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Hamish, Victoria, reviewed 6 days ago
    AAMI Comprehensive Car Insurance
    Overall 2/10
    Aami = too big, forgotten customer service

    Remember "Lucky your with aami" ?? I did not feel lucky appon making a claim. It should not take 7 phone calls before my claim could start to get processed! Then gave me the run around including too inflexible about where repairs are done. This company has gotten too big to be able to provide proper customer service. LOOK ELSEWHERE! I WILL Be.

    Read full review

    Remember "Lucky your with aami" ?? I did not feel lucky appon making a claim. It should not take 7 phone calls before my claim could start to get processed! Then gave me the run around including too inflexible about where repairs are done. This company has gotten too big to be able to provide proper customer service. LOOK ELSEWHERE! I WILL Be.

    Value for money
    3/10
    Policy coverage
    6/10
    Customer service
    2/10
    Claims handling
    2/10
    Trust
    2/10
    Less
    Damien, South Australia, reviewed 6 days ago

    More car insurance reviews