Auswide Bank bank account reviews

Auswide Bank is an Australian bank. The staff are always happy, smiling and willing to go the extra mile to help. They have always been very respectful and fully explain things when you don't understand them. I would not hesitate in recommending Auswide to anyone.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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This bank has treated me tops after being through my last three years while being ill.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like this bank because I have everything I need and they waive most fees as I am a student but because I live in Melbourne for university it is inconvenient if I need to go into a branch.

Price   9 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   3 / 10

Trust   7 / 10

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Fees and charges are too high and tricky marketing leads you into paying more in the long run

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   10 / 10

Trust   3 / 10

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Only been with these guys for a short time - my suggestion is just make the move and go Auswide NOW!

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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I have found the staff to be very helpful and understanding. You are treated as a person not just a number. Thank you Auswide Bank.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   7 / 10

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This institute has provided me with professional and friendly service for many years, through many of life's phases. Whatever the situation I found myself in, I could always be sure that I would receive accurate and helpful advice and service from the friendly staff that have been helping me with my finances for over 12 years now.

Price   5 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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Both branches of this bank that I go to know me on a first name basis. They have wonderful customer service and make you feel like a person, not just another number. They always have a better deal than the Big 4 banks, better home loan rates, interest rates, etc.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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Great bank, local and friendly people where nothing is trouble.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Nothing is too much trouble for our local branch to handle. If you want a smile go, to Wide Bay.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Awesome friendly service at all local branches.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   7 / 10

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My bank has the best people working there, they are so helpful and courteous and polite.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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There are no cons as far as I am concerned. The staff and service is always excellent and there has never been any problems with the accounts or obtaining the special services when requested.

Price   6 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I have never had a problem with the bank that couldn't be resolved immediately and I know that as a customer I am a priority to them no matter what my needs are.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I am elderly and staff are always happy to help me if I get confused. I simply trust them to help me and have never been disappointed, as they will go out of their way to assist, both at the local branch and HQ. I like the Bank and would not consider going anywhere else.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I am in a Building Society and they make it so I am unable basically to have my accts 'overdrawn' - to which I like so as I am never having to pay 'overdrawn fees', the monthly fees are hardly noticeable as my building Society give me a lot of lee-way when it comes to utilising Eftpos, ATMs (it's free to also use 'Westpac' as well as my bank s ATM) also when I have to go into the bank itself when needing the Teller at my branch. Over the years I have been with this bank, the 'Tellers' that I haven't known; have made it a more 'personalised & likable transaction than just a business meeting' which I like & respect. I will not be changing banks as I have never felt the need to since being in this Building Society which is now going on to be quite a while now. They know my details and acct very well, and I can access my accts at any time as they get to know their customers on a professional & friendly level.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Only open Monday to Friday. To change anything on line you cannot find the forms to do so, which is annoying.

Price   2 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   0 / 10

Trust   2 / 10

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We have been with Wide bay for many years now. They are in my opinion, much more caring and competitive than the larger banks and I would have no hesitation in recommending them to anyone.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Great bank that offers many convenient and fast services. Have never had any trouble with WideBay. However I recommend that the ATM fees are not applied. Apart from that, I am very happy with WideBay Bank!

Price   8 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have a pension friendly account which has no fees to eat into my money.

Price   10 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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Pension account pays 3% (as per government deeming), the service is awesome in branch and internet banking is easy. Now we can make withdrawals from Westpac ATMs without fees it is so convenient. Altogether a pleasure to do business with.

Price   6 / 10

Features   0 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been a customer of Wide Bay for approximately 35 years and have always found their staff friendly and helpful with any queries you may have. No task is too small or too large, they will give the time required to the satisfaction of the client. They are also willing to call back to respond to a question if they do not have the answer at their fingertips, and always return the call on the same business day as requested and have never not followed through on an action. Have on occasions called as a follow up to see if satisfied the product purchased.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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We have found that any concerns are dealt with promptly and effectively. Since becoming a Wide Bay customer I have not in anyway felt I needed to look elsewhere!!!

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The branches are great. Nice customer service who are willing to do anything they can to help you with what you need.

Price   6 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   2 / 10

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Bargara branch of this credit union could not be any better - great friendly people who go out of their way to help and make sure your needs are meet.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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