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Commonwealth Bank Credit card customer reviews

Overall rating
6.9/10
Price
5.8/10
Features
6.1/10
Customer service
7.0/10
Convenience
7.9/10
Trust
7.2/10
Based on 8568 Commonwealth Bank credit card reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Commonwealth Bank credit card customer reviews

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  • Commonwealth Bank Low Rate Credit Card

    Banks can't be trusted in the interest of customer

    They will not go out of their way to help their customers If there is a problem or a better method or way of paying that would save you money they never tell you In fact unless you find out yourself they will keep you in ignorance

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    Christina, Queensland, reviewed 6 days ago
  • Commonwealth Bank Smart Awards Credit Card (Commbank Awards Program)

    Really good company great cards great service.

    I love Commonwealth Bank. It’s so easy to use and support team are very kind. Some pros are that the app is really easy to use and the cards came at a very appropriate time. Some cons contactless cash is a little bit hard to use. Overall it’s a really great service.

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    Ben, Victoria, reviewed 6 days ago
  • Commonwealth Bank Awards Credit Card

    Reliable and rewarding with points

    Online support was very understanding when I was late with my payment. I had always paid the complete balance each month on the due date but missed one time and they didn’t charge me the penalty.

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    Christine, Queensland, reviewed 6 days ago
  • Commonwealth Bank Awards Credit Card

    Poor service, very very high rates and penalties

    Very hard to get any assistance when needed. Everything is directed to either online banking (Netbank) with generic “bot” type help and support, or a phone line which makes you navigate prompts endlessly before being asked for details and then being put on hold. Something as simple as requesting a replacement card is painful. My replacement card never showed up so now I can’t request a new one online, I have to call them and I simply don’t have the time to stay on hold!

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    Aaron, South Australia, reviewed 20 days ago
  • Commonwealth Bank Low Rate Credit Card

    I would go with Commonwealth Bank again if I had 2

    I have been with Coommonwealth Bank since Since I can remember they always call you to make sure everything is okay, also just the other day they sent me a message telling me that someone was trying to get money out of my account and they wouldn't let them. Which I thought was great because it would have kept on happening plus I don't have much money as I am getting DSP Support from government. I do believe overall they are a good choice. They are ok with repayments and stuff you just need to let them know.

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    Marcus, Victoria, reviewed about 2 months ago
  • Commonwealth Bank Awards Credit Card

    Rewards 55 interest free days with no fees

    A rewards card with no annual fee and up to 55 days interest free

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    Andrew, Queensland, reviewed about 2 months ago
  • Commonwealth Bank Credit Card

    The online banking is safe

    Good service

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    Jeffrey, New South Wales, reviewed 25 days ago
  • Commonwealth Bank Credit Card

    1000 wins

    Customer service

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    Safir, Victoria, reviewed about 1 month ago
  • Commonwealth Bank Credit Card

    convenient and trustworthy

    convenient and trustworthy staff have always been helpful

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    Benjen, New South Wales, reviewed 2 months ago
  • Commonwealth Bank Credit Card

    Commonwealth Bank Review

    Commonwealth bank has been my longstanding bank. Their app is probably one of the easiest to use, which makes checking accounts and moving money easy, safe and convenient.

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    Jasmine, New South Wales, reviewed 2 months ago
  • Commonwealth Bank Awards Credit Card

    CBA awards credit card

    Easy to use. Able to be directly paid out via direct debit at the end of the month. It would be great however if the customer service were able to contact you should there be a better offer.

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    Michelle, Victoria, reviewed 2 months ago
  • Commonwealth Bank Credit Card

    FANTASTIC THE BEST

    I have been with the Commonwealth bank for 50 years and Thay have always looked after me. The bank stopped my mortgage twice so I could get some funds and, on my feet, again. My credit card was hacked into, and the bank refunded my money after just a phone call I have never had a reason to complain, and their service is the best. I highly recommend The Commonwealth bank.

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    Jeff, New South Wales, reviewed about 2 months ago
  • Commonwealth Bank Smart Awards Credit Card (Commbank Awards Program)

    Haven't you please let me know what is outcome of?

    Best credit debit card service by Commonwealth bank.

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    Gordana, Victoria, reviewed about 2 months ago
  • Commonwealth Bank Low Rate Credit Card

    Reliable and secure, though not the cheapest.

    Not the cheapest bank, but reliable and secure. I do like the surepay plan for credit card debt as a way of locking in an interest rate for a period of time.

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    Christina, New South Wales, reviewed about 2 months ago
  • Commonwealth Bank Credit Card

    It's Australia' biggest Bank. Guarantee by the Gov

    It's Australias biggess Bank. Guranteed by the Government and has great products and Services

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    Ken, Victoria, reviewed 3 months ago
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    Credit card comparisons on Mozo - rates updated daily

    • Low Rate Card - Balance Transfer Offer

      Purchase rate
      13.49% p.a.
      Balance transfer rate
      0% p.a. for 28 months and then 21.74% p.a. (2.00% balance transfer fee)
      Annual fee
      $59 $0 in the first year
      Rewards program

      Promoted
    • Rewards - Balance Transfer and Purchases offer

      Purchase rate
      0% p.a. for 15 months then 21.49% p.a.
      Balance transfer rate
      0% p.a. for 15 months and then 22.24% p.a.
      Annual fee
      $199
      Rewards program
      Citi Rewards Program

      Promoted
    • Qantas Ultimate Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $450
      Rewards program
      Qantas Frequent Flyer

      Promoted
    • Clear Credit Card - Balance Transfer Offer

      Purchase rate
      14.99% p.a.
      Balance transfer rate
      0% p.a. for 24 months and then 22.24% p.a. (1.50% balance transfer fee)
      Annual fee
      $99 $49 in the first year
      Rewards program

      Promoted
    • Essential® Rewards Credit Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $108
      Rewards program
      Membership Rewards

      Promoted

    **Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

    Browse all 198 credit cards in Mozo's comparison database.

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