I have been a loyal Commonwealth Bank customer for 30 years, (with a savings account). I have had a credit card with Commonwealth Bank since 2007, The interest charges are too high, they don’t give you time to make payment before they charge you interest fees and over limit fees. They block your credit card if you go over the limit. Wouldn’t recommend them to anyone.
They have plenty of banking facilities and their mobile app has been the best out of all the banks I've used. They are constantly updating the app and have also been one of the first providers of cardless cash. I find they are the leaders of IT innovation in banking.
I've been a long time credit card customer of Commonwealth Bank. Over the years the service has been great. Whenever I have had an issue with my card they've been easy to contact and quick to fix the issue whether it's through e-mail/phone or in one of their branches. I also love their user friendly phone application. It's convenient and better than their competitors. Though, one of the things that can be improved is the interest rates for their credit cards.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.