Commonwealth Bank credit card reviews

Rewards points are easy to get, lots of choices when you redeem, Amex and Mastercard operate the one account, never pay interest as balance is paid off by due date, totally convenient and hassle free.

Price   -1 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Not very impressed with my credit card deal. They still charge so much on the interest rates. If only there was a perfect card out there.

Price   2 / 10

Features   0 / 10

Customer service   1 / 10

Convenience   8 / 10

Trust   5 / 10

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It's really not that good. Idk about it just was the bank I signed up with.

Price   2 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   2 / 10

Trust   2 / 10

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I chose the low rate card because I thought it would cost less, but there could be better cards available now.

Price   5 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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Not great benefits with the card though.

Price   7 / 10

Features   0 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   6 / 10

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Good monthly rates.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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There are I branches in most locations with pleasant and helpful staff. They are helpful with phone enquires and the app is easy to use.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   10 / 10

Trust   7 / 10

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Best bank, trustworthy.

Price   8 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Customer service is great and online banking and ATM is easy and reliable. They don't negotiate well to keep your business in a competitive market.

Price   3 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   10 / 10

Trust   5 / 10

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Easy internet banking, good customer service, good location.

Price   -1 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The staff are tops.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   8 / 10

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I like the way I can turn the points awarded into money to pay off the credit card debt.

Price   4 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   4 / 10

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Very professional staff, co-operative, informative. Products and interest rates appear to be about average for this sector.

Price   5 / 10

Features   4 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   8 / 10

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I find the interest rates to be too high.

Price   7 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   7 / 10

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I have been a CBA customer for 20 years and have had the best service with them.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Their fees are quite reasonable.

Price   6 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   8 / 10

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Not a very good bank.

Price   2 / 10

Features   3 / 10

Customer service   1 / 10

Convenience   8 / 10

Trust   3 / 10

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I have been with Commonwealth for numerous years now. They have always been professional & dealt with my needs straight away.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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Not happy. I know I could get a better deal on my home loan repayments, but the bank always says I’m on the lowest repayment for my mortgage.

Price   2 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   10 / 10

Trust   0 / 10

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It’s a pretty good bank with good customer service.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like that there are numerous branches and ATMs. We have been with the CBA for many years and have not been tempted to change. We no longer have any loans so have no reason to criticise loan procedures.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   6 / 10

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Consistent with service and communication.

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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Good all round card, services and fees. Would recommend to anyone looking for a credit card.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Nice work.

Price   -1 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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The tellers get to know you and from then on there's a good relationship between customer and bank worker. Help is at hand at all times.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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