Commonwealth Bank credit card reviews

Commonwealth Bank
Commonwealth Bank's overall rating for credit cards

(as rated by the Mozo community)

7.3 / 10

based on 2848 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from Commonwealth Bank

Recent Commonwealth Bank credit card reviews

Commonwealth Bank

Commonwealth Bank Low Fee Gold Credit Card credit card review

Overall rating   7 / 10

Bank service is not helpful

Credit card is good but service is not so good

Full review

Credit card is good but service is not so good

    Price   8 / 10

    Features   8 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   6 / 10

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Brenda (TAS), reviewed 2 days ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   6 / 10

reduce annual fees

My card was scanned whilst in a shopping centre and $16,000 was deducted without my knowledge. CBA called me before I even knew it had happened, and fixed the entire situation! I take banking seriously now and CBA protected me from significant...

Full review

My card was scanned whilst in a shopping centre and $16,000 was deducted without my knowledge. CBA called me before I even knew it had happened, and fixed the entire situation! I take banking seriously now and CBA protected me from significant fraud. 10 out of 10!

    Price   -1 / 10

    Features   -1 / 10

    Customer service   2 / 10

    Convenience   -1 / 10

    Trust   10 / 10

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Sofia (QLD), reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   9 / 10

Easy Access

Customer service is good.

Full review

Customer service is good.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Jacalyn (NSW), reviewed 10 days ago

Commonwealth Bank

Commonwealth Bank Awards Credit Card credit card review

Overall rating   10 / 10

Great customer service

I love Commonwealth Bank because the customer service is amazing and the app is easy to use. It is also very convienient.

Full review

I love Commonwealth Bank because the customer service is amazing and the app is easy to use. It is also very convienient.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Harmony (NSW), reviewed 10 days ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   10 / 10

Satisfied

I am totally satisfied having this product for over thirty years

Full review

I am totally satisfied having this product for over thirty years

    Price   -1 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Elizabeth (QLD), reviewed 10 days ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   8 / 10

Great provider

My first time going to the branch was wonderful. We were welcomed warmly and all our questions were gently answered.

Full review

My first time going to the branch was wonderful. We were welcomed warmly and all our questions were gently answered.

    Price   9 / 10

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Princess (NSW), reviewed 6 months ago

Commonwealth Bank

Commonwealth Bank Awards Credit Card credit card review

Overall rating   10 / 10

Great products, but they fund polluting water

I have been happy with the products, value and customer service, however I am now aware that Commonwealth Bank is using the money of Australians to fund polluting power. I am considering moving to an alternative bank.

Full review

I have been happy with the products, value and customer service, however I am now aware that Commonwealth Bank is using the money of Australians to fund polluting power. I am considering moving to an alternative bank.

    Price   8 / 10

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    Convenience   / 10

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Lorraine (NSW), reviewed 6 months ago

Commonwealth Bank

Commonwealth Bank Low Rate Credit Card credit card review

Overall rating   8 / 10

Great easy to use online banking and apps

Always prompt friendly service. Close local branches. Very easy to use Internet banking with great apps.

Full review

Always prompt friendly service. Close local branches. Very easy to use Internet banking with great apps.

    Price   7 / 10

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    Convenience   / 10

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Shirley (QLD), reviewed 6 months ago

Commonwealth Bank

Commonwealth Bank Diamond Awards Credit Card credit card review

Overall rating   10 / 10

Great customer service at my local branch

Great online system and mobile application. Both are very easy to use.

Full review

Great online system and mobile application. Both are very easy to use.

    Price   7 / 10

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    Customer service   / 10

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Catherine (QLD), reviewed 6 months ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   8 / 10

Commonwealth Bank is an easy and reliable bank

Commonwealth Bank is a well known and trusted bank. The first time I went in to set up my account, it was just so easy and you could really tell that their full attention was on the customer in front of them.

Full review

Commonwealth Bank is a well known and trusted bank. The first time I went in to set up my account, it was just so easy and you could really tell that their full attention was on the customer in front of them.

    Price   2 / 10

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Teri (VIC), reviewed 6 months ago

Commonwealth Bank

Commonwealth Bank Platinum Awards Credit Card credit card review

Overall rating   7 / 10

Friendly service

Friendly, helpful but high interest charges on credit card.

Full review

Friendly, helpful but high interest charges on credit card.

    Price   4 / 10

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Dorothy (QLD), reviewed 7 months ago

Commonwealth Bank

Commonwealth Bank Awards Credit Card credit card review

Overall rating   7 / 10

Compare interest rates with other banks

Polite helpful staff. (In bank & phone banking). Access Australia wide. Credit card interest higher than most banks unless doing a balance transfer.

Full review

Polite helpful staff. (In bank & phone banking). Access Australia wide. Credit card interest higher than most banks unless doing a balance transfer.

    Price   2 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Karen (VIC), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   10 / 10

Great customer service and helpful

Commonwealth Bank were very helpful in setting up the credit card, helping me choose the right one for me. Also, they helped sort out unauthorised money that was made through my card. I'm very pleased with their service.

Full review

Commonwealth Bank were very helpful in setting up the credit card, helping me choose the right one for me. Also, they helped sort out unauthorised money that was made through my card. I'm very pleased with their service.

    Price   10 / 10

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    Customer service   / 10

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Rosalyn (WA), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Low Fee Credit Card credit card review

Overall rating   9 / 10

The one bank I trust with my funds

Having banked Commonwealth Bank since 1947 and used their services without a problem for housing finance, motor vehicle finance, personal loans, credit and debit cards- why would one go elsewhere for finances.

Full review

Having banked Commonwealth Bank since 1947 and used their services without a problem for housing finance, motor vehicle finance, personal loans, credit and debit cards- why would one go elsewhere for finances.

    Price   7 / 10

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    Customer service   / 10

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Joihn (NSW), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Low Fee Credit Card credit card review

Overall rating   9 / 10

Great customer service and easy to deal with

Commonwealth Bank offer friendly, professional and knowledgable staff and competitive interest rates. Net banking and phone banking is very easy to navigate around. Disputes are handled quickly and professionally. SMS and email alerts are sent...

Full review

Commonwealth Bank offer friendly, professional and knowledgable staff and competitive interest rates. Net banking and phone banking is very easy to navigate around. Disputes are handled quickly and professionally. SMS and email alerts are sent regarding bills due for payment. There are also plenty of branches and ATMs around the country. Finally, the bank offers a great travelling service, i.e: foreign exchange, debit/credit card access in most overseas destinations and travel insurance.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Ruby (NSW), reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   10 / 10

Great customer service

When I had experienced financial difficulty, Commonwealth Bank have always tried to help me find the best options to keep my credit card by arranging a payment plan until I was able to get back on my feet. The staff are always friendly and...

Full review

When I had experienced financial difficulty, Commonwealth Bank have always tried to help me find the best options to keep my credit card by arranging a payment plan until I was able to get back on my feet. The staff are always friendly and understanding, providing good customer service.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Christine (SA), reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank Low Fee Credit Card credit card review

Overall rating   10 / 10

Great customer service

I like Commonwealth Bank because of their friendly conduct.

Full review

I like Commonwealth Bank because of their friendly conduct.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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John (QLD), reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   10 / 10

Very good customer service

Very friendly and helpful staff. They always provide information on new products or offer a better way of banking.

Full review

Very friendly and helpful staff. They always provide information on new products or offer a better way of banking.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Davinder (VIC), reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   5 / 10

No inconvenience caused

I have a large debt with my credit card from 6yrs ago and currently have difficulties paying the money back quickly, but I haven't experienced any major problems with being hassled by Commonwealth Bank about it.

Full review

I have a large debt with my credit card from 6yrs ago and currently have difficulties paying the money back quickly, but I haven't experienced any major problems with being hassled by Commonwealth Bank about it.

    Price   -1 / 10

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    Customer service   / 10

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Kara (SA), reviewed 10 months ago

Commonwealth Bank

Commonwealth Bank credit card review

Overall rating   10 / 10

Very helpful staff when a branch is open

The limited opening hours at the local branch is not very user friendly, but when a branch is open staff are very helpful.

Full review

The limited opening hours at the local branch is not very user friendly, but when a branch is open staff are very helpful.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Wendy (NSW), reviewed 11 months ago

Commonwealth Bank

Commonwealth Bank Low Fee Credit Card credit card review

Overall rating   4 / 10

They usually resolve problems quickly and fairly

Commonwealth Bank can be fantastic but when visiting branches, there can be long waits in some instances.

Full review

Commonwealth Bank can be fantastic but when visiting branches, there can be long waits in some instances.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Tania (SA), reviewed 11 months ago

Commonwealth Bank

Commonwealth Bank Low Fee Credit Card credit card review

Overall rating   8 / 10

Commonwealth Bank has great customer service

I have always been happy with this bank and even though I now do most of my banking online, the staff have always been very helpful if I ever need face to face assistance at a branch.

Full review

I have always been happy with this bank and even though I now do most of my banking online, the staff have always been very helpful if I ever need face to face assistance at a branch.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Valerie (QLD), reviewed 11 months ago

Commonwealth Bank

Commonwealth Bank Low Fee Credit Card credit card review

Overall rating   10 / 10

Great customer service

I have been with Commonwealth Bank for over 40 years now and even got my house through them. I've had no problems with this bank. The staff both in store and via telephone are fantastic. My transition to online banking was easy and I recommend...

Full review

I have been with Commonwealth Bank for over 40 years now and even got my house through them. I've had no problems with this bank. The staff both in store and via telephone are fantastic. My transition to online banking was easy and I recommend this bank to people who need just that little bit of extra help understanding banking details.

    Price   -1 / 10

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Melinda (QLD), reviewed 12 months ago

Commonwealth Bank

Commonwealth Bank Platinum Awards Credit Card credit card review

Overall rating   5 / 10

They are average overall

I just think that being one of the biggest banks, they can do more for their customers.

Full review

I just think that being one of the biggest banks, they can do more for their customers.

    Price   2 / 10

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    Customer service   / 10

    Convenience   / 10

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Jason (NSW), reviewed 12 months ago

Commonwealth Bank

Commonwealth Bank Gold Awards Credit Card credit card review

Overall rating   9 / 10

Great customer service

As far as banks go they're not bad, but I wish they could cut the interest rate on their credit card.

Full review

As far as banks go they're not bad, but I wish they could cut the interest rate on their credit card.

    Price   1 / 10

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    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Maurice (NSW), reviewed 12 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

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    balance transfer rate

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    • 75,000 bonus Qantas Points when you spend $2,500 on eligible purchases in the first 3 months
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