Commonwealth Bank term deposit reviews

They made me sign a paper when I was very sick.

Price   2 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

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Easy to get in contact with and discuss any of my enquiries.

Price   9 / 10

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I like the Commonwealth because they offer a high interest rate on Long Term Deposits.

Price   10 / 10

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I have nothing really to add but am satisfied with all services thus far

Price   7 / 10

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Like that some branches are open on Sundays.

Price   6 / 10

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As always the interest rate could be better

Price   5 / 10

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Friendly staff, no waiting period and there are multiple branches available for better convenience.

Price   10 / 10

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Yes

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Other banks provide much higher interest rates than Commonwealth Bank.

Price   2 / 10

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Good interest

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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Generally happy with service and products. Need to negotiate for better rates rather than being offered. Are not particularly flexible on product range. Customer loyalty can be taken for granted. Branch service is good and helpful.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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I always get good customer service and the staff are always friendly even though some of my requirements are time consuming.

Price   3 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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Rates paid on term deposits keep going lower despite CBA continually making record profits. Had to threaten to withdraw money to get better rate than originally offered and still below rate paid on previous term deposit.

Price   3 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   4 / 10

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I love the idea of a term deposit but it's inconvenient that you can't contribute money to the account once you have started the term deposit and that you have to have 5000 saved before you can open it

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   3 / 10

Trust   10 / 10

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Rates terrible, staff friendly

Price   3 / 10

Features   2 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   8 / 10

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I have been a customer of this bank for many years. Now that my husband and I are retired it doesn't offer good investment opportunities for retirees.

Price   2 / 10

Features   2 / 10

Customer service   4 / 10

Convenience   2 / 10

Trust   3 / 10

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I find the commonwealth bank's service fast and efficient and the customer reps are always very helpful and courteous. They always remind me when I need to pay a bill and they give me an extension if I need one.

Price   9 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

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I like this bank because theres lots of branches available. You also can easily open another account online. Very good customer service too.

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great rate.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Always very helpful

Price   7 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been a customer for over 60 years, and would have given them away if ever I was dissatisfied with their service. Over the counter and online service are as good as they need be.

Price   5 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Low interest

Price   2 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

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Good product renewal process is poorly managed

Price   9 / 10

Features   4 / 10

Customer service   1 / 10

Convenience   10 / 10

Trust   8 / 10

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Overall I am satisfied with my dealings with the CBA but there is only one ATM in Goolwa where I reside, apart from the local post office the nearest CBA is in Victor Harbour.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   3 / 10

Trust   9 / 10

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Easy internet access, quick turn around if needed. As competitive as possible in this financial climate and someone I trust with my money.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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