Commonwealth Bank term deposit reviews

Commonwealth Bank
Commonwealth Bank's overall rating for term deposits

(as rated by the Mozo community)

6.8 / 10

based on 250 reviews

Price

Features

Customer service

Convenience

Trust

Featured term deposit from Commonwealth Bank

Recent Commonwealth Bank term deposit reviews

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   9 / 10

Friendly and trustworthy provider

Easy to get in contact with and discuss any of my enquiries.

Easy to get in contact with and discuss any of my enquiries.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Gaye (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

Very satisfied overall

Friendly staff, no waiting period and there are multiple branches available for better convenience.

Friendly staff, no waiting period and there are multiple branches available for better convenience.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Alexandra (VIC), reviewed 7 months ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   2 / 10

Low interest rates

Other banks provide much higher interest rates than Commonwealth Bank.

Other banks provide much higher interest rates than Commonwealth Bank.

    Price   2 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Wayne (NSW), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   9 / 10

Good customer service

Good interest

Good interest

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Eileen (NSW), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   8 / 10

Helpful and good service at a branch level.

Generally happy with service and products. Need to negotiate for better rates rather than being offered. Are not particularly flexible on product range. Customer loyalty can be taken for granted. Branch service is good and helpful.

Generally happy with service and products. Need to negotiate for better rates rather than being offered. Are not particularly flexible on product range. Customer loyalty can be taken for granted. Branch service is good and helpful.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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David (NSW), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   8 / 10

Friendly staff

I always get good customer service and the staff are always friendly even though some of my requirements are time consuming.

I always get good customer service and the staff are always friendly even though some of my requirements are time consuming.

    Price   3 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Peter (QLD), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   4 / 10

CBA exploit their loyal customers!

Rates paid on term deposits keep going lower despite CBA continually making record profits. Had to threaten to withdraw money to get better rate than originally offered and still below rate paid on previous term deposit.

Rates paid on term deposits keep going lower despite CBA continually making record profits. Had to threaten to withdraw money to get better rate than originally offered and still below rate paid on previous term deposit.

    Price   3 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   4 / 10

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Ayesha (NSW), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   6 / 10

Don't recommend

I love the idea of a term deposit but it's inconvenient that you can't contribute money to the account once you have started the term deposit and that you have to have 5000 saved before you can open it

I love the idea of a term deposit but it's inconvenient that you can't contribute money to the account once you have started the term deposit and that you have to have 5000 saved before you can open it

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   10 / 10

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Haily (WA), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   8 / 10

Term rates terrible

Rates terrible, staff friendly

Rates terrible, staff friendly

    Price   3 / 10

    Features   2 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Fran (QLD), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   2 / 10

Could be better

I have been a customer of this bank for many years. Now that my husband and I are retired it doesn't offer good investment opportunities for retirees.

I have been a customer of this bank for many years. Now that my husband and I are retired it doesn't offer good investment opportunities for retirees.

    Price   2 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   3 / 10

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Lilly (NSW), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

Great interest rates and exemplary customer care.

I find the commonwealth bank's service fast and efficient and the customer reps are always very helpful and courteous. They always remind me when I need to pay a bill and they give me an extension if I need one.

I find the commonwealth bank's service fast and efficient and the customer reps are always very helpful and courteous. They always remind me when I need to pay a bill and they give me an extension if I need one.

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   7 / 10

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Leanne (VIC), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   7 / 10

Convenient!

I like this bank because theres lots of branches available. You also can easily open another account online. Very good customer service too.

I like this bank because theres lots of branches available. You also can easily open another account online. Very good customer service too.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Veronica (VIC), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

Customer service is the key.

I have been a customer for over 60 years, and would have given them away if ever I was dissatisfied with their service. Over the counter and online service are as good as they need be.

I have been a customer for over 60 years, and would have given them away if ever I was dissatisfied with their service. Over the counter and online service are as good as they need be.

    Price   5 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Frank (NSW), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   1 / 10

Could improve

Low interest

Low interest

    Price   2 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

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Halina (QLD), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   6 / 10

Good vs poor

Good product renewal process is poorly managed

Good product renewal process is poorly managed

    Price   9 / 10

    Features   4 / 10

    Customer service   1 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Neil (VIC), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   7 / 10

Excellent customer service

Overall I am satisfied with my dealings with the CBA but there is only one ATM in Goolwa where I reside, apart from the local post office the nearest CBA is in Victor Harbour.

Overall I am satisfied with my dealings with the CBA but there is only one ATM in Goolwa where I reside, apart from the local post office the nearest CBA is in Victor Harbour.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   3 / 10

    Trust   9 / 10

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Agnes (SA), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   9 / 10

Easy to use, good rate, friendly service

Easy internet access, quick turn around if needed. As competitive as possible in this financial climate and someone I trust with my money.

Easy internet access, quick turn around if needed. As competitive as possible in this financial climate and someone I trust with my money.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Margaret (NSW), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   1 / 10

Poor return for long term

Rate not changed

Rate not changed

    Price   2 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   3 / 10

    Trust   0 / 10

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Kerrie (QLD), reviewed over 1 year ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

Best offer I've had

I've had term deposits several times over the years and this bank's interest rate equally or bettered the opposition nearly every time. I've been with them since 1950!

I've had term deposits several times over the years and this bank's interest rate equally or bettered the opposition nearly every time. I've been with them since 1950!

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Neville (VIC), reviewed almost 2 years ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   6 / 10

Interest paid on time every month

Interest paid on time and local branch reminds us when the renewal is and gets the best rate at the time.

Interest paid on time and local branch reminds us when the renewal is and gets the best rate at the time.

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Sarah (QLD), reviewed almost 2 years ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   9 / 10

Excellent Customer Service/Advice for best Options

Customer Service was excellent. Advice on shifting to a different A/C to get more interest was done in a matter of a few minutes, whilst I was at the Bank for another purpose! I was impressed. Fast moving queues also meant that I did not have to...

Customer Service was excellent. Advice on shifting to a different A/C to get more interest was done in a matter of a few minutes, whilst I was at the Bank for another purpose! I was impressed. Fast moving queues also meant that I did not have to wait long at all. Very happy.

    Price   9 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Mel (VIC), reviewed almost 2 years ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

They should have more term deposit specials

Cons=comparative rates on term deposits do not apply.

Cons=comparative rates on term deposits do not apply.

    Price   3 / 10

    Features   2 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Carol (NSW), reviewed almost 2 years ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   9 / 10

Reputable bank with nation wide branches and ATMs.

Reputable. Friendly staff. All enquiries treated with respect.

Reputable. Friendly staff. All enquiries treated with respect.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Noelene (VIC), reviewed almost 2 years ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

Good rates, trustworthy, always great service

I have a few accounts with this bank and all is easily managed online, as well as friendly service when I go into the branch.

I have a few accounts with this bank and all is easily managed online, as well as friendly service when I go into the branch.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Dana (VIC), reviewed almost 2 years ago

Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   4 / 10

Out of touch with customers' wants.

Unlike some of its competitors, the Commonwealth Bank puts your term deposit into a low interest (up to 2%) "waiting pool" rather than automatically renewing the deposit. Interest rates lower than competitors. No "loyalty bonus" for depositor,...

Unlike some of its competitors, the Commonwealth Bank puts your term deposit into a low interest (up to 2%) "waiting pool" rather than automatically renewing the deposit. Interest rates lower than competitors. No "loyalty bonus" for depositor, unlike other banks. Term Deposits cannot be renewed on line by the client (I was told this was "too difficult") so you have to either call their service centre, working your way through the phone tree, or line up at a branch. Unsatisfactory level of service.

    Price   2 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   5 / 10

    Trust   6 / 10

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Edwina (NSW), reviewed almost 2 years ago

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Term deposit comparisons on Mozo - rates updated daily

  • Citi Term Deposit

    Citi Term Deposit

    • Minimum investment $250,000, 31 day notice period applies
    • No establishment or account keeping fees
    • Interest rate only available for new to bank funds

    interest rate*

    3.00% p.a.
    6 months

    Go to site

    More info

    • Minimum investment $250,000, 31 day notice period applies
    • No establishment or account keeping fees
    • Interest rate only available for new to bank funds
    • Minimum deposit: $250,000
    • Maximum deposit: $2,000,000
    • Can interest be paid to another bank?: no
    • Automatic rollover: yes
    Overall rating

    9.0

    Based on 3 Citi term deposit reviews

    Need more information?
    Go to site

    More info

  • firstmac Term Deposit

    firstmac Term Deposit

    • Minimum investment $5,000 to lock in a fixed rate of return
    • Safe and secure with an Australian Government Guarantee
    • Flexible terms, choose from 30 days, 60 days, 90 days, 6 months, 9 months, 12 months and 24 months

    interest rate*

    2.91% p.a.
    2 years

    Go to site

    More info

    • Minimum investment $5,000 to lock in a fixed rate of return
    • Safe and secure with an Australian Government Guarantee
    • Flexible terms, choose from 30 days, 60 days, 90 days, 6 months, 9 months, 12 months and 24 months
    • Minimum deposit: $5,000
    • Maximum deposit: $5,000,000
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Need more information?
    Go to site

    More info

  • Citi Term Deposit

    Citi Term Deposit

    • Minimum investment $75,000, 31 day notice period applies
    • No establishment or account keeping fees
    • Interest rate only available for new to bank funds

    interest rate*

    2.80% p.a.
    6 months

    Go to site

    More info

    • Minimum investment $75,000, 31 day notice period applies
    • No establishment or account keeping fees
    • Interest rate only available for new to bank funds
    • Minimum deposit: $75,000
    • Maximum deposit: $249,999
    • Can interest be paid to another bank?: no
    • Automatic rollover: yes
    Overall rating

    9.0

    Based on 3 Citi term deposit reviews

    Need more information?
    Go to site

    More info

  • St.George Term Deposit

    St.George Term Deposit

    • Terms from 1 month up to 5 years
    • No set up or monthly service fees
    • Interest paid at maturity

    interest rate*

    2.55% p.a.
    1 year

    Go to site

    More info

    • Terms from 1 month up to 5 years
    • No set up or monthly service fees
    • Interest paid at maturity
    • Minimum deposit: $1,000
    • Maximum deposit: $250,000
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Overall rating

    7.3

    Based on 62 St.George term deposit reviews

    Need more information?
    Go to site

    More info

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