ING gives the best interest rate with the Savings Maximiser feature. Baking is easy. They don't have their own ATMs however you can withdraw money from any other bank machine provided that you deposit $1000 every month and make 5 qualifying transactions with your ING account. Otherwise, money withdrawal from ATM will incur charges.
Never had a problem with my bank. They have consistently been there from day one and always there to help with your query. I have never had to pay fees for anything and would recommend them to friends and family.
Upon signing up for this product, I had probably one of the smoother and better experiences I've ever had with a new bank. Everything went as promised and I was able to set up my account with ease. The only difficulty was an error activating my card, and it was solved in a reasonable amount of time. I am most impressed, though, with the ongoing communications and find that ING will alert me for actually relevant things, and also provide useful tips on how to better maximise my account.
I have had 2 accounts with ING for over a decade and I have been pleased with their customer service. Never had to wait too long on the phone whenever I have rung. They have always been patient and understanding when I have had an issue. Every problem has been sorted out without any issue and they even stated suggesting all their fee free accounts once they found out I am a disabled pensioner (I never had to bring this up).
ING has always been quick and easy to contact if there has been a problem. We have never had a problem that wasn't solved quickly. Their customer service is always exceptional. The interest rate is competitive and it is easy to activate the bonus interest. The lack of a physical branch is the only real draw back. Occasionally we get a cheque or want to deposit cash, so we need to maintain an account at a separate bank.
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Savings account comparisons on Mozo - rates updated daily
High Interest Savings Account
2.25% p.a.(for $0 to $250,001)
standard interest rate
0.80% p.a.(for $0 to $250,001)
Govt Deposit Guarantee
Yesup to $250,000
Bonus rate for the first 4 months from account opening
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account. (This second requirement has been paused until 31 August 2020).
Ongoing bonus rate if you make at least four tap & go™ payments per month with your Everyday Transaction Account debit card. Purchases must be processed in calendar month to be eligible for bonus interest.
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