ING savings account reviews

Every aspect of using this bank is streamlined and easy. Never once had any issues. Great interest rates. Great customer service.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

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Everything has been fantastic from day one. Very easy to deal with and competitive rates also.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

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I was a happy customer of ING DIRECT for many years and I found the online banking interface easy to use, but unfortunately the interest rate continued to drop lower than others on the market, so I switched to a competitor for a better return.

Price   4 / 10

Features   / 10

Customer service   / 10

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I couldn't fault ING Direct. I have happily been with them all my adult life and thank this provider for giving me the encouragement and motivation to save. I recommend ING Direct to any young adult with travel and dreams to own their own home.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

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I have had an account with ING Direct for over 10 years and have been extremely happy - particularly because they pay back any ATM fees. The cash back for pay wave purchases under $100 has been incredible (I'm sad that this has now been discontinued). They are easy to use, simple to understand and I'm extremely happy with the customer service.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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They meet all my needs. The staff are very friendly and helpful. No fees and the rewards are good.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Love these guys, easy to communicate with and they are within our country, they look after me and great interest rates.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   10 / 10

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The only negative thing I could say of ING is you sometimes need to wait too long on the phone. However in all aspects - from product to convenience to customer service, employee personality, rates, variety, easy to understand (useability), they are absolutely outstanding.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like this bank because it has no fees and free on all atm services

Price   9 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   10 / 10

Trust   6 / 10

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I have been with ING for years and fully transferred all my banking when my other bank closed. Love its online convenience and personal phone service when required.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love ING!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Gets lots of rewards, very helpful staff and excellent security.

Price   8 / 10

Features   10 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   7 / 10

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Cash back bonuses for using paywave. Atm rebates

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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ING customer service has been fantastic in all my interactions with them. I like that they waive ATM fee when I use other ATMs and that I save money using paywave. I also having my home loan with ING and found that they used to be the best in terms of interest, but have gone up quite a bit in recent years.

Price   6 / 10

Features   9 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   5 / 10

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Love everything about ING. EVERYTHING.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I would like to see them support ways to improve the environment

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Good interest rates

Price   9 / 10

Features   9 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   10 / 10

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I love ING's incentives. It encourages me to save and makes me feel like I'm getting the best rewards out of my everyday banking.

Price   9 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   7 / 10

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Excellent customer service and the convenience to use any ATM for free. Great interest rate for savings accounts and easy to use online banking. Plus you got to love that little lion!

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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Great savings products and easy to use facilities.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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No fees

Price   9 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with ING Direct for a while. Like the minimal fees and the interest rate for my savings.

Price   10 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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I was totally blown away that first late evening call I made to ING Direct. Firstly it was around 10pm on a weekend. I half expected to be leaving my name and address with some cold unfriendly machine, but to my utter amazement and joy I got to speak to one of the friendliest and most efficient young ladies I had ever had the privilege of meeting. ( Per phone that is) She explained to me that if I chose to sign up with ING I could have both a savings account ( Savings maxamiser account) and a daily transaction account (Orange everyday account) linked together. The first account enabled me to save money with a variable interest rate of 4.5% (At the time) I was also able to transfer funds to my Orange everyday account from my Savings Maxamiser account to withdraw at any time. She also pointed out that there were no bank fees on either account which made me giggle with joy, now I'm not normally the sort of guy that shows that much emotion. She went on to explain that if I chose to have my pay or pension automatically deposited directly into my Orange everyday account each F/N or month ( At least $1000 a month) I would be refunded all Teller machine fees from all other financial institutions, on the day I used their machines. I cannot falter their professionalism or their friendly 24 hour a day service. I haven't tried their online service but if it is as excellent as their personalised self help banking service I'm sure it would be great also. The ING Banking Institution gets my number one gold stamp of approval. It's just like being in love, without the hassles.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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I tell ALL my friends about ING i just love it so much. Best rates ever. No cash out fees! Friend referral bonuses! Very quick transactions. Super fast transfers. High security

Price   10 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   7 / 10

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I love the fact they offer a very high interest rate and 2% cash back when you pay with pay wave and free atms australia wide. I dislike that they don't have any physical banks, only online

Price   10 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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