St.George Personal loan reviews
Overall rating
6.8/10
Price
6.2/10
Features
5.7/10
Customer service
7.2/10
Convenience
7.4/10
Trust
7.1/10
Based on 450 reviews as rated by the Mozo community.
After having a loan approved and signing my documents, they then proceeded to not contact me and tell me they required payslips, these were sent through and they then decided they wanted my bank statements as well and also did not communicate this to me, after calling 6 times in 2 weeks my application still hasn’t been processed.
Simple and easy. Great customer service.
Actual service within a branch is fantastic but the online service is confusing. Terrible communication and will not use online again for personal loan. Actually would completely re-think using St George again from the bad online loan experience.
I have been with St George for 30 years and have always found that they meet my needs.
I have been with them since I was young. They are reliable however can be quite hard to deal with over the phone.
Customer service could be improved significantly as their staff often provides me with misinformation.
Statements have a poor layout. Fees and charges are always calculated in the banks favour and the automated phone service is poor.
They are ok. Overall I am happy with the service provided.
I'm a disabled pensioner, so have been unable to secure a loan anywhere! The staff are always lovely, just unable to help me.
Friendly excellent customer service
Have banked with St. George for over 30 years and have found the service very helpful and friendly.
St. George's dealings with me have been very good and they've always been honest with me. I've been a loyal customer for over 40 years.
Very helpful.
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Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 8.00% would cost $36,647.51 including fees.
Terms from 1 to 10 years. Representative example: a 5 year $30,000 loan at 7.99% would cost $36,738.90 including fees.
Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 6.79% would cost $11,380.22 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.69% would cost $41,420.45 including fees.
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