St.George personal loan reviews

Customer service could be improved significantly as their staff often provides me with misinformation.

Price   1 / 10

Features   0 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   0 / 10

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Statements have a poor layout. Fees and charges are always calculated in the banks favour and the automated phone service is poor.

Price   3 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   6 / 10

Trust   3 / 10

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They are ok. Overall I am happy with the service provided.

Price   4 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   7 / 10

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I'm a disabled pensioner, so have been unable to secure a loan anywhere! The staff are always lovely, just unable to help me.

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Friendly excellent customer service

Price   10 / 10

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Have banked with St. George for over 30 years and have found the service very helpful and friendly.

Price   4 / 10

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St. George's dealings with me have been very good and they've always been honest with me. I've been a loyal customer for over 40 years.

Price   2 / 10

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Very helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are always available.

Price   8 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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St George are very helpful and very secure. As a customer no complaints

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are quick and effectant with there loan in branch the online service is a bit hit and miss you get there eventually but you have to have the time to call all the time as they are not very good at getting back to you.

Price   8 / 10

Features   6 / 10

Customer service   5 / 10

Convenience   10 / 10

Trust   7 / 10

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Very helpful in choosing the right product for the customer

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I have been with St George since high school and have always found their customer service terrifically helpful whenever it is needed especially when applying for a personal loan.

Price   7 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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On the higher side of interest rates and they seem to be slightly behind the other banks in speed and technology but they are pretty good

Price   3 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   6 / 10

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The staff are always there for your needs.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Repayments are manageable

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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Love this bank

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great personal service

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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Saved us to help pay for my wedding a good option for quick money and really great fave to face customer service

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   6 / 10

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Friendly service

Price   5 / 10

Features   4 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   7 / 10

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St George have always been more than helpful with everything I have ever done with them, from lost/stolen cards, to assistance with my finances, their staff always seem to go the extra mile.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Excellent customer service and respect for their customers. Loan repayments are at a competitive level and would definitely recommend to friends and family.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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It depends on what branch you go to some are good some are pretty bad overall, I would give a score of seven.

Price   7 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   9 / 10

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Very happy with bank. Only what I can say since they change and make it apparently more modern and easier it seems is harder and confusing inside the branch.

Price   4 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Absolutely amazing bank with great incentives.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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