Everything you need to know about the Citi Rewards program


Meet the Citi Rewards program: where customers can use their points on a bunch of stuff like merchandise, travel or eVouchers. There is a tonne of different rewards credit card options offered by Citibank, which let you earn points on domestic and international spending. 

Some of these cards let you earn Citi Rewards points which can be spent on merchandise, vouchers or even be converted to cash on the Citi Rewards website. Other cards by Citibank convert points you earn directly to other rewards programs, like Qantas Frequent Flyer or flybuys. 

Types of rewards you can earn with Citi

Citi’s massive rewards program has you covered across retail, travel, online gift cards and other bonus benefits. Some of the freebies you can earn include:

  • Merchandise: On the Citi Rewards website, customers can use their points on a wide range of retail products. You could pick up a new hairdryer, a gourmet cookware set or a brand new 27 inch iMac - all on points! 
  • Travel: You can use your Citi Rewards Points to purchase flights, hotels, rental cars and even great travel deals. Some cards automatically convert points to Frequent Flyer programs like Qantas or Emirates, but there is the opportunity to transfer Citi Points to other travel rewards programs as well. 
  • Points Transfer: The Citi Rewards Platinum, Signature and Prestige cards have Points Transfer available, which lets you convert you Citi Rewards points into points on another rewards program. These programs include Qantas Frequent Flyer, Emirates Skywards, Flybuys, Singapore Airlines KrisFlyer, and Velocity Frequent Flyer. 
  • eVouchers: Citi Rewards members have a tonne of choice when it comes to using their points to buy eVouchers. They range from $20 to $500 on anything from BWS and Woollies to Adrenaline experiences. 
  • Pay with Points: You can also use points to pay for some purchases you’ve already made on your Citi Rewards card. Keep in mind, you must Pay with Points within 60 days of the purchase.
  • Cashback: If you prefer cold hard cash, Citi Rewards let’s you convert your points to cash back on your account or in the form of an annual fee credit (so essentially you’re getting money for spending).  
  • Charity: You can also use your points to donate to a charity through the Citi Rewards program. For example, you can donate to the Starlight Children’s Foundation, the Fred Hollows foundation or the Australian Red Cross.  
  • Other Privileges:  But Citi Rewards isn’t only about points. Both the CitiBank Dining Program and Citi World Privileges are available on most Citi Rewards cards - some benefits include a free bottle of wine when you dine at partner restaurants, exclusive access to food events and discounts on hotels all around the world. 

How many Citi Rewards points can I earn?  

There are a bunch of different credit cards included in the Citi Rewards program, and which one you opt for will determine how many points you earn on each dollar you spend. Options range from standard rewards cards, through to premium plastic with all the bells and whistles, along with higher points earning power. With selected Citi Rewards cards, customers are able to link a Diners Club card, which gives the ability to earn even more points through the Diners Rewards program.

How to redeem points 

The Citi Points you’ve earned can be redeemed on the Citi Rewards website. You’ll have to log into your Citi online banking account to access your points balance before you start making transactions. Once a purchase is complete, the amount of points you spent is subtracted from the overall points balance you had. 

For cards that are connected with other rewards points programs, like Skyward miles, Flybuys or Frequent Flyers, points are immediately converted (and cannot be used at the Citi Rewards website). Instead, they can be used on the websites of the specific program - say you’ve been using the Emirates Citi World credit card, you’re Skyward miles can be redeemed on the Emirates website.

Which Citi Rewards card is right for me? 

There are a number of rewards credit cards that let you earn points with the Citi Rewards program. Check them out: 

Citi Rewards Classic Credit Card

Frequently asked questions

What other features do Citi Rewards cards offer?


Do I need to sign up for the Citibank Dining Program or Citi World Privileges separately?


When do Citi Rewards points expire?


If I upgrade my Citi Rewards card, do my points transfer?


What transactions don't earn me Citi Rewards points?


Want to check out how Citi Rewards Program weighs up against the rest? Head over to our rewards cards comparison table to have a look.Want to check out how Citi Rewards Program weighs up against the rest?